987 results found

1. UIスケールはどこ？

   V25.2.3
   環境設定＜ユーザーインターフェース
   UIスケールスライダーが出てくると想定
   スライダー見当たらす。
   印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。

   3 votes

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  PCM Miyuki responded

   Illustratorデスクトップ版の製品フィードバックへのご協力ありがとうございます。

   いただきました詳細を元に、検証作業に入らせていただき、検証後に再度こちらにコメントを投稿させていただきます。

   しばらくお待ちください。

   どうぞよろしくお願いいたします。

   Illustrator チーム

2. UI Issues with Two Monitor Setup

   When I open Illustrator, sometimes it opens across both of my monitors with ridiculous scaling that causes it to be massive. It takes several full screen corner pulls to get it to a manageable size. Secondly, if I try to do a full screen preview on my second monitor, the whole thing just crashes, without fail, every time, so I am stuck designing on my laptop monitor instead of the secondary monitor.

   Lenovo Think Pad running Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz 2.40 GHz with 32 GB RAM, and NVIDIA RTX 2080 Max-Q on Windows 10 Pro Version 20H2

   I would love to fix these issues.

   When I open Illustrator, sometimes it opens across both of my monitors with ridiculous scaling that causes it to be massive. It takes several full screen corner pulls to get it to a manageable size. Secondly, if I try to do a full screen preview on my second monitor, the whole thing just crashes, without fail, every time, so I am stuck designing on my laptop monitor instead of the secondary monitor.

   Lenovo Think Pad running Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz 2.40 GHz with 32 GB RAM, and NVIDIA RTX 2080 Max-Q on Windows 10 Pro Version 20H2

   I… more

   3 votes

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3. Bug: In-app "Learn" window is just a peach colored rectangle

   Computer:

   MacBook Pro (Retina, 15-inch, Mid 2014)
   2.8 GHz Quad-Core Intel Core i7
   16 GB 1600 MHz DDR3
   NVIDIA GeForce GT 750M 2 GB

   OS:

   Mac Big Sur 11.2.3

   AI version:

   v.25.2.1

   Steps:

   I have never accessed the in-app "Learn" tutorial feature, but after updating to AI v.25.2.1 today, I decided to try it by clicking the lightbulb icon in the upper toolbar.

   Expected result:

   The Learn window would open up displaying various clickable tutorials.

   Actual result:

   The Learn window opened up, but instead of displaying clickable tutorials, the entire window is filled with a peach colored rectangle. Hovering over the peach colored rectangle in some spots changes the arrow cursor to the text input cursor, and in other spots, changes the arrow cursor to the pointing finger cursor, suggesting a clickable item.

   Computer:

   MacBook Pro (Retina, 15-inch, Mid 2014)
   2.8 GHz Quad-Core Intel Core i7
   16 GB 1600 MHz DDR3
   NVIDIA GeForce GT 750M 2 GB

   OS:

   Mac Big Sur 11.2.3

   AI version:

   v.25.2.1

   Steps:

   I have never accessed the in-app "Learn" tutorial feature, but after updating to AI v.25.2.1 today, I decided to try it by clicking the lightbulb icon in the upper toolbar.

   Expected result:

   The Learn window would open up displaying various clickable tutorials.

   Actual result:

   The Learn window opened up, but instead of displaying clickable tutorials, the entire window is filled with a peach colored rectangle. Hovering over… more

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   3 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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4. Unit increments for Large canvas documents have fractions

   Since the introduction of the large canvas sizes (which is awesome, by the way) I have been noticing that my increments of measure particularly in type and keyboard increments within the preferences have been scaling down to microscopic numbers when I change from feet to inches or points. I then get these odd numbers when scaling type with the keyboard shortcuts.

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   3 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Align Object Buttons missing from Touch Bar

   I have a 2016 Macbook pro with a Touch Bar and with this last update of illustrator the align buttons aren't showing up on the Touch Bar when I click on the align icon. "Align to" is showing up but none of the actual align buttons. I used these buttons all of the time and it really speeds up my workflow.

   3 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. Page selection when opening a PDF

   This is should be beyond trivial to correct, and there are users all over the place asking for this in a different issue report:

   Please fix the UI for page-selection when opening a PDF in Illustrator!
   Browsing through the thumbnails at the top of the dialog should automatically select that page to open below. It is bad UX to scroll through the pages to find the one that you want and then have to manually enter it below---I can't think of a single reason to have these UI elements disconnected (as they presently are), and there's no reason not to do this correctly, as it should amount to simply implementing an "onChange" sort of action in the dialog's code.

   This is should be beyond trivial to correct, and there are users all over the place asking for this in a different issue report:

   Please fix the UI for page-selection when opening a PDF in Illustrator!
   Browsing through the thumbnails at the top of the dialog should automatically select that page to open below. It is bad UX to scroll through the pages to find the one that you want and then have to manually enter it below---I can't think of a single reason to have these UI elements disconnected (as they presently are), and there's no reason not to… more

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7. can't highlight width and height cells or file name when creating a new document

   Why did you take away the ability to easily highlight the document name, width or height when creating a new file? Super irritating.

   3 votes

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. New Layer button change now inserts new layer BELOW active layer

   With the addition of the button for adding a new Sub Layer, the current button for adding a New Layer now adopts the same behavior of adding a layer BELOW the current active layer, opposite to what was legacy behavior before.
   I checked, and dragging a layer to the New Layer button to make a copy still deposits the new layer copy ABOVE the current active layer, so something isn't right with the new change.

   That said, nice new option I didn't realize was there in the New Sub Level button, convenient, thank you.

   3 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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9. Everytime I open Illustrator the toolbars are missing

   Everytime I open Illustrator the toolbars are missing, even if I redefine the mode (classic, essentials, layout) they still don't appear. So everytime I have to go to window and add manually, which works, but if I close I have to do it all over again.

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10. Dragging Live Corners Rotates Object Instead of Rounding the Corner

    OS: Windows 10 Pro 1909
    Version: Illustrator 24.3

    Expected result:
    Hovering over a live corner and dragging it should let me round the corner.

    Actual result:
    Dragging a live corner more often than not rotates the object instead. Only by making sure my cursor is hovering as far away as it can be from the corner, but still showing the curve icon and dragging can I consistently get the right behaviour. Otherwise it rotates the object instead.

    This has been something I've experienced since at least March, and there's an Adobe Support Community post about this same issue from April 2018 so this shouldn't be a new problem.

    I want to add that this issue only appears with the Selection Tool and not the Direct Selection Tool. However, switching tools all the time when clearly this feature was supposed to work for both isn't ideal.

    OS: Windows 10 Pro 1909
    Version: Illustrator 24.3

    Expected result:
    Hovering over a live corner and dragging it should let me round the corner.

    Actual result:
    Dragging a live corner more often than not rotates the object instead. Only by making sure my cursor is hovering as far away as it can be from the corner, but still showing the curve icon and dragging can I consistently get the right behaviour. Otherwise it rotates the object instead.

    This has been something I've experienced since at least March, and there's an Adobe Support Community post about this same issue from April… more

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11. Palettes and toolbars disappear

    When I open Illustrator, all palettes and toolbars disappear from the canvas. I have to call them anew each time.

    3 votes

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12. Ui disappeared after update

    After the most recent update, it looks like most of the ui has disappeared. Switching to EssentiaIs didn't fix it. I can still add windows (see attached)

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    3 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. "New..." Window won't pop up after recent update

    When you click 'new...' to start a new file... nothing happens. The window should pop up.

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14. Illustrator crashes when switching views in the Asset Export panel

    Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
    If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.

    Some system info:
    Adobe Illustrator 24.2
    OS: Windows
    Version: 10.0
    System Architecture: x64
    Built-In Memory: 16348 MB

    On a slightly unrelated note, I accidentally checked "Don't ask again" on the Adobe Crash reporter that would normally appear after this and I would appreciate it if someone could tell me how to re-enable that screen.

    Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
    If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.

    Some system info:
    Adobe Illustrator 24.2
    OS: Windows
    Version: 10.0
    System Architecture:… more

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    3 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

15. Hand Tool crashing a lot

    After the nee uptade the hand tool just dont work properly when using the space bar as shortcut.

    Operating System - Mac Os Mojave 10.14.06
    Illustrator version - 24.2 - Updated today
    Expected Result - Hand tool function to work using the shortcut
    Actual Result - Hand tool function does not work using the shortcut

    3 votes

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16. Illustrator Recent Files list on the welcome page is not updated until the application restart

    The Recent Files list on the Welcome page is not updated until Illustrator restart. E.g. you can create some new files and save them but they do not appear in the Recent Files welcome page. But they do appear if you restart the application.

    Windows 10 Pro RS5 x64, Adobe Illustrator CC v24.1.2 (x64)

    Thank you for your support!

    3 votes

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17. Icon enlarge for no reason

    This has been a little bit of a problem. I have latest version of Adobe Illustrator version 24.1.2 running macOS Catalina 10.15.4. It a little annoying and I thought the next update would have solve the issue but it did not. Here is a bug that is strange. Thanks!

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. when I open Illustrator there are no tools showing

    I can't see my tools in Illustrator and I can't change or reset my Workspace :(

    I'm able to add some things like the Toolbar and Swatches/Layers/Etc windows, but I'm never able to see it complete, with that top bar that includes the Align + Transform + Etc

    Usually setting the Workspace to Essentials Classic does the job... please help!

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19. duet for iPad pen stroke and pressure not working in illustrator (it does in photoshop)

    using iPad and "duet" to provide pen stroke and pressure (using wacom drivers on the mac/adobe side). This DOES work in photoshop so the connection is working but it does NOT work in illustrator.

    Here is a video showing the problem:
    https://wetransfer.com/downloads/f4f5d9ff1e73c6f4fa8b0db134fc9a5520200403114111/d6d4d546381022bba6df3990c6bc9ca120200403114111/bf9f4c

    Pleas contact duet: team@duetdisplay.com - the guys name is Hector.

    Thanks !

    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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20. Pinch to Zoom not working

    Seems this issue has been beaten to death with no resolution...Pinch to zoom and two finger panning does not work for me. I am using a Dell XPS 15" 9570 with everything updated. Macbook does this feature flawlessly however not on windows. I know I am not the only one. PLEASE fix this issue.

    3 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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