Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
407 results found
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Flickering Pasteboard with GPU Preview
This is an ongoing, intermittent issue with Illustrator on Mac. It predates the M-series chips in my memory. The issue is that when the GPU preview is on the pasteboard starts to flicker (see attached). This is not tied to a specific action or effect in my experience, but happens randomly. Suggestions are to turn off GPU preview (not terribly helpful) or turn it off/on which sometimes works, or restart which sometimes works. Can you PLEASE figure out why this happens (has been happening for years!) and fix it.
3 votes -
Objects aligned with edge of artboard render as if overlapping
When aligning an object against the edge of an artboard, the program will render it as if overlapping the edge by a tiny amount, depending on zoom.
Extremely disruptive when when working, compounded by the snapping being unreliable (as per separate bug report).
3 votes -
flickering zoom in / zoom out
Illustrator is making heavy flickering while zoom in/zoom out. I have 4090GPU but performance is terrible.
3 votes -
Certain shapes make illustrator change from GPU to CPU. Can't change back until a fresh reinstall.
I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.
It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC restart…
3 votes -
When working with hi-res Black and White Bitmaps Illustrator goes to CPU preview disabling GPU Animated / Scrubby Zoom.
When using hi-res BW bitmaps, 'Scrubby Zoom' or 'Animated Zoom' disables itself even if it's enabled in preferences. This happens after roughly 1 or 2 seconds after opening a file with this kind of images. The window goes from CMYK/Preview mode to CMYK/CPU mode as if it was in Separations Preview or CPU preview, even though it wasn't set to either of those. View>View Using GPU becomes grayed out so I can't go back.
This bug is happening on a file with 2 1200dpi bitmap 5"x5" (embedded and/or linked), each under 1MB in size, making the Illustrator file 3MB total,…
3 votesPlease check if this bug still happens in the latest Beta release, 27.6.0.120
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Swatch & Tool Names don't appear when I pause/hover the cursor over them.
MacOs Monterey 12.0.1
Adobe Illustrator 26.2.1When you hover over a swatch or tool & leave the cursor there for a second, the name of the swatch/tool always showed along with keyboard shortcuts for many of the tools.
I was searching the Pantone colors & two colors came up. Rather than just one quick step, I had to do several.
What should happen:
I hover the cursor over the colors for a second to see which was which. Then I pick the one I was looking for.What happens now:
I hover the cursor over the colors & nothing shows…3 votes -
My GPU (AMD Radeon RX 6600M) is not recognized by the latest version of Illustrator, although it is detected and utilized by Photoshop...
My GPU (AMD Radeon RX 6600M) is not recognized by the latest version of Illustrator (26.0.3), although it is detected and utilized by Photoshop...
Anyone knows where the problem may come from and how to solve the issue?
Cheers3 votes -
Cannot Successfully Get Into Project
AI opens normally but when I start a new file things go awry. The home screen image remains "ghosted" over the blank project. Any side panel I open and close will then appear as if it is both open and closed at the same time. If I toggle the visability of the layer then it sort of clears the project screen to an almost normal looking project start (as in it clears the ghosted panels and home screen) but I cannot draw or do anything on the project. I am not experiencing any performance issues as far as lag or…
3 votes -
Visual breakdown bug when zoomed in < 30000%
In keyline and normal view, when zooming in very close, the image breaks down. This didn't happen in previous versions. The first attached image shows the image correctly, with zoom at 12750%. The second attachment shows the image 'broken down' when zoomed in further. The multitude of diagonal lines shouldn't be there (these increase when panning) and the selected line (that I'm trying to work on) should be a complete line, not an endpoint. This bug makes detailed work very difficult.
PC Windows 10 Home 64-bit v.21H2
Illustrator 26.0.3 (64bit)3 votes -
Part of an object's position is shifted with no distortion effects. Moving/undoing move resets position correctly
This was a devastating glitch for us. I've seen this happen before sporadically but I have no idea what causes it or how to catch it. If anyone else has seen this and/or knows a solution to catch issues like this, please let me know. There were no effects or special attributes applied to the artwork in the appearance panel
Illustrator 26.0.2
macOS Big Sur3 votes -
Display bug
Major bug.
File is not displayed properly.
Only areas under the mouse show up.
Please help.3 votes -
GPU issues with certain graphics cards and Mac updates
So after a lot of time spent on chat and phone with Adobe. It seems that I am unable to use v25.4.1 or v26 in GPU mode unless I upgrade to Monterey.
However Monterey is in its infancy. I'm not taking the risk of upgrading yet.
My machines both have the same GPU redraw issues, where images within clipping masks create echoed glitches of themselves across the screen. this disappears when GPU mode is turned off.
CPU mode in Illustrator is so sluggish it's pretty much unworkable.
Adobe informs me this is NOT an Adobe issue, it is an issue…
3 votes -
Secondary Jagged Stroke
Mac OS Monterey 12.0.1
Illustrator 26.0.1I have been drawing lines with the line tool and expanding and bending them using the Anchor Point Tool. Sometimes Illustrator creates a secondary line alongside my smooth one that is jagged. It is still visible if I zoom in or out but I don't think it's really there (as a vector path). It is visible in the middle of my screenshot.
3 votes -
Magnifying screen redrawing flaws
In Illustrator 2022, when I zoom in, the screen turns black and my artwork only redraws the portions where I hover the mouse, as if the display was defective.
3 votesPlease share the document and system info with us – sharewithai@adobe.com
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Refreshing the display with GPU-View activated seems to be buggy
While some of the GPU-related glitches seem to be fixed wich the actual Version 25.4 (at least on my iMac here), there is still some strange behaviour that seems to occur on every version newer than 25.0:
Everytime I open a document, the workspace turns black for a moment. That is not a big problem, but strange, as it never happened in 25.0 or older.
Second, there are quite often problems in refreshing the display, when moving around in the illustration or copying/dragging objects around. The display gets crippled (blank spaces, where they should not be) and I have to…
3 votes -
Colors not displaying correctly in Illustrator 25.2.1
Colors are displaying brighter and incorrectly in CMYK color mode. I've color calibrated my monitor; restarted my computer; uninstalled/reinstalled Illustrator and still all files pulled into Illustrator are displaying this way.
Mac Big Sur 11.2.3 Illustrator 25.2.1
I have had trouble with a corrupted preference file in the past, but I also tried deleting the file and reinstalling with no change. I've uploaded a screen shot of how the colors are displaying.
3 votes -
Class action against Adobe
Guys, we need to make a class action. All the suite is full of old and annoying bug... Every time they updated, something broke and I loose a lot of time.
3 votes -
AMD Ryzen 7 PRO 4750U Radeon GPU not recognized (but works in Premiere, Lightroom)
Illustrator does not use the GPU (Setings->Performance says "Compatible GPU not available", even though below the device is listed under "GPU Details".
However, all other Adobe CC apps (Lightroom, Premiere) do recognize and use the GPU without any problems.
Windows 10, (v2004, build 19041.746); Illustrator 25.2 (64-bit)
3 votes -
Text stroke not smooth when set to 0.1mm
the outline stroke of text is not smooth when set the stroke weight to 0.1mm
3 votes -
GPU Performance is deeply broken - UI overlay refresh issue
Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.
It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.
Images attached should illustrate the issue better then I can describe it. What…
3 votes
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