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  1. 35 votes

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    monokano supported this idea  · 
  2. 18 votes

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  3. 12 votes

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  4. 76 votes

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    It is now obvious the issue was not fixed fully. The developers are aware of it now. Let’s hope it will be fixed soon enough.

    If you have a solid order of steps which reproduce this behavior, share them in comments, because only some machines are affected. Please help the team to isolate it.

    monokano supported this idea  · 
  5. 515 votes

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    Hi Everyone,

    The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

    What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

    monokano supported this idea  · 
  6. 27 votes

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  7. 8 votes

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  8. 14 votes

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  9. 46 votes

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  10. 13 votes

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  11. 54 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    monokano supported this idea  · 
  12. 9 votes

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    An error occurred while saving the comment
    monokano commented  · 

    Simple translation:
    When black rectangle in color panel is dropped by mouse drag, K100 changes to rich black. With mouse click, K100 remains unchanged.
    This is a bug since CS6.

    monokano supported this idea  · 
  13. 61 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    monokano supported this idea  · 
  14. 115 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    monokano supported this idea  · 
  15. 18 votes

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    Resource Fork in .ai files are removed in version 22.1. This is done to prevent an intermittent crash while saving Illustrator files to smb volume on macOS 10.13. Apple deprecated resource fork many years ago.

    Following Apple document talks about deprecations that lead to removal of Resource From .ai files
    https://developer.apple.com/library/archive/releasenotes/General/CarbonCoreDeprecations/index.html#//apple_ref/doc/uid/TP40012224-CH1-SW28

    https://developer.apple.com/documentation/coreservices/carbon_core/file_manager?language=objc

    An error occurred while saving the comment
    monokano commented  · 

    Hi kfallsover

    I made two small desktop applications for Mac.
    Please try using these.

    • Ai File Version: https://hackmd.io/HcVgJ_VAR8usNou0-sAvew
    • Glee Ai: https://hackmd.io/s/Sytjjj4nM

    An error occurred while saving the comment
    monokano commented  · 

    I will explain that CreatorTool is not necessarily accurate.

    Use CC 2017
    1. File > New...
    2. File > Save
    -> <xmp:CreatorTool>Adobe Illustrator CC 2017
    CreatorTool is correct.

    Use CC 2018.1(22.1)
    1. File > Open... > Choose a file saved using CC 2017
    2. Add edits
    3. File > Save
    -> There is no com.apple.ResourceFork
    -> <xmp:CreatorTool>Adobe Illustrator CC 2017
    CreatorTool is INCORRECT.

    3. File > SaveAS...
    -> <xmp:CreatorTool>Adobe Illustrator CC 22.1
    CreatorTool is correct.

    Open in higher version and choose File > Save, CreatorTool will not be updated. The display of Adobe Bridge is also the same, so the user can not get accurate information.

    An error occurred while saving the comment
    monokano commented  · 

    Hi Rama

    This is unavoidable. However, problems arise here. Users can not get version info easily and accurately.
    Currently, users can get 3 version info.

    XMP > CreaterTool
    This created version is displayed in Adobe Bridge, but it is not necessarily accurate.

    PostScript > AI8_CreatorVersion
    This created version is accurate, but it can not be easily geted.

    PostScript > Creator
    This saved version is not easily geted.

    Anyone can not get version information easily and accurately. Differently created versions of ai files are not fully compatible. It is a very serious problem that users can not get version info. Please solve this problem in some way.

    monokano shared this idea  · 
  16. 9 votes

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    var dc = app.documents.addDocumentWithDialogOption(“Art & Illustration”, false);
    //add some objects
    dc.saveAs(File(”~/Desktop/testNoUI.ai“));
    dc.close(SaveOptions.DONOTSAVECHANGES);

    Above script works for creating, saving and close the document without UI. The document preset is localized, if you are using locale other than english, you should pass the localized name of preset to addDocumentWithDialogOption method.

    monokano supported this idea  · 
  17. 155 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    monokano supported this idea  · 
  18. 26 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    monokano shared this idea  · 
  19. 28 votes

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  20. 13 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    monokano supported this idea  · 

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