Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1196 results found
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Saving Process
I recently updated my Illustrator, and I've encountered a new error. When I try to save my project, the saving process won't complete, and there are no options to cancel it. Also, it is not shown on the tasks panel. I have to open a new document and save that as a new file. After a few rounds of saving, the problem occurs again, and I have to force stop the app to prevent further issues with recovered documents.
I would greatly appreciate your help in solving this problem. Thank you.
3 votes -
The font with a name which has ampersand symbol cause wrong with exported SVG file
If there is an ampersand in the name of the inserted font, the exported svg file is not able to open due to not escaped symbol&. In fact it should be escaped into &, otherwise error named EntityRef will appear. After editing the SVG file manually, everything goes well.
For example, a font with the family name "FontA&B" is inserted in a file. When I export, the svg file show "font-family: FontA&B" instead of "font-family: FontA&B" or "font-family: "FontA&B" ". So the bug might be tricky. Hope it can be fixed. This does affect my work.
Thanks.Ai Version 29.6.1.9…
3 votes -
Export for Screens won’t export artboards as a single file
When a document has multiple artboards and is exported as PDF using Export for Screens, although all artboards are selected and a Single File option is checked, it will still be exported as multiple files.
illustrator 2025 v29.6.1
3 votes -
JPEGs export with 96 ppi when in CMYK
When I export an ai file to JPG I get a resolution of 96*96 ppi.
3 votes -
v29.2.1 image export (JPG & PNG) anti-aliasing "Art Optimized" not working
v29.0.1
Export image (JPG/PNG) w/ anti-aliasing "Art Optimized" on, images are perfect!After updating to v29.2.1
Anti-aliasing "Art Optimized" on -> not workingmacOS v15.2 (Mac mini M2 Pro)
Illustrator v29.2.1Morning v29.0.1, then update to v29.2.1 this afternoon. I'm pretty sure this is not a hardware problem. so i downgrade to v29.0.1. image export works perfect again.
3 votes -
Illustrator 28.4 does not preserve SVG object hierarchy
Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.
See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695
This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.
3 votesThe team has verified this current problem to be a regression break and intends to push the fix into the next Beta build.
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SVG Save As 'SVG Code...' not same as marked up saved SVG. This now matches Export As SVG
The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:
<?xml version="1.0" encoding="utf-8"?>
<!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
<svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
<style type="text/css">
.st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
.st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
</style>When you actually save this with OK it changes to :
<?xml version="1.0" encoding="UTF-8"?>
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
<defs>
<style>
.cls-1 {…3 votesThis change is intentional. The team aims to improve the way SVG is generated (speed, size, redundancy, etc.) and merge current both code branches into one.
Since some workflows heavily rely on the way the code structure is organized, the team tries to gather feedback on it.
Please describe what engine changes affect you and why.
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SVG Export
In der Version 28.4.1 entstehen beim "Speichern unter.." als SVG Datei zerstörte Vektoren. In der Version 27.9.3 ist das nicht der Fall. Habe die SVG Datei als AI abgespeichert, weil SVG als Dateiendung nicht unterstützt wird.
3 votes -
Filled area text boxes do not export to SVG (v. 28.4.1)
In the current 28.4.1 version, our files do not export to SVG correctly. You can easily reproduce this by creating any area text box and apply a fill to the box. The text will export, but not the filled box. We use this for all our our org charts and other graphics where we want the text to be easily centered in the boxes as the boxes get resized and moved.
3 votesThe team is able to replicate the bug and intend to fix it.
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Incorrect object size when exported to SVG - Illustrator v 28.4.1
The latest Illustrator v28.4.1 generates slightly different SVG code compared to its precursors.
Attached is the code generated by 28.3 and 28.4.1 of the same design.
Then the latest version of the SVG file is loaded to my laser software (Glowforge) the design ends up being much smaller than it is supposed to be, for comparison a 12 cm square will only end up being 9 cm square. The issue disappeared once Illustrator was reversed to version 28.3 and files were re-opened and re-saved.3 votesThe problem seems to be solved with Beta 28.6.
If you experience this problem still — please comment back.
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Placing an SVG file with View->Snap to Pixel enabled distorts the image
If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.
3 votesExpected to be fixed in the latest Beta Build 29.5.35 — please check and comment back
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Links not included in Package - Illustrator 2024 Bug
When I package a file, the option to package images into a links folder is checked, yet it's not packaging them. This is happening on my home and work computer.
3 votes -
Insufficient data for an image
Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.
Machine: Mac Studio 13.5.1 (22G90)
Illustrator 27.8.1I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.
3 votes -
Black objects in clipping mask are not exported to SVG
Hi,
I created two same artboards with rectangle and text in clipping mask (the mask is important). The only difference is fill of objects – one is black and second red. Then I exported both artboards to SVG using Export for Screens feature (setup attached, but any other setup produces same result). Red version is exported correctly but the black one creates empty SVG file.
I checked SVG code of both files. If the object has any color except of black, code will include fill parameter for each object. But if object is black, code will skip the fill parameter…
3 votes -
Illustrator exports SVG with font set to ArialMT
When we export artwork from Illustrator with text formatted with the Arial font, the SVG code has the font set to ArialMT (the old Postscript name). This generally isn't a problem unless the image is displayed on a system that does not have the ArialMT font installed.
Short of changing the SVG code, is there anyway of preventing Illustrator from using the old Postscript name for the Arial font.
It seems to be same with artwork created on MacOS and Windows.
Inkscape does not have this problem.
3 votes -
Can't Export to DWG
You used to be able to export your file as a DWG, but in the 2023 update you no longer can. Why? If you opena DWG you can still save it, but if you open a fresh document you can't export to DWG like normal. CAD and illustrator crossover is extremely common and important to have and this needs fixed ASAP.
3 votes -
PDF error "This file is damaged" in the new Illustrator 2023 (27.0)
In Adobe Illustrator 2023 (27.0), when attempting to open a PDF in illustrator, I get an error message and the file does not open. The error reads "This file is damaged" with no extra context or solution. The file refuses to open.
The same file WOULD open on the previous Adobe Illustrator 2022 (I believe 26.5), and I would receive an error message (The document contains PDF objects that have been reinterpreted: An unknown shading type was encountered.) The file would then open, and then I could poke around the layers in order to get the vector shapes I needed…
3 votesPlease email the file or send the link via sharewithai@adobe.com, or share it here in the comments if you are allowed and want to share the file publicly.
The team will investigate it. No investigation can start without the actual file.
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Font weight lost in SVG export
When exporting to SVG the code seems to have lost the font weight atribute. We are exporting in bold and the old epxort used to include the code font-weight="700". The new code has ommited the font weight.
3 votes -
It's 2022. Can we get some glaring, long standing bugs fixed please?
There are long standing user requests for all of these:
'Export for Screens' still adds extra pixels on exports unless the artboards are placed to exact pixels
Artboards can't be moved to snap to exact pixels, meaning if you move artboards you probably have to manually remove any decimal places in the artboard position, or else Illustrator will add extra pixels on export...
Smart Guides show up when creating or moving artboards, but don't actually work because creating or moving Artboards doesn't snap
Artboard names will randomly revert back to old names
In the Export for Screens dialog box, Artboard…
3 votes -
metadata is stripped when saved as PNG
When exporting a PNG the metadata is not preserved. We use the metadata to find a graphic for future requests. I have Adobe Illustrator 2022. My operating system is Windows 10.
3 votes
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