Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8136 results found
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Slow opening of the first document!!!
I don't know if it happens to others, an Illustrator on a Windows machine "I would say performing, quite a lot" but this problem happens to me I think at least from the CC2018 / 2019/2020 version.
I start the software, open a new empty document, or open an existing document (even of small, insignificant dimensions) the document takes a long time to open (it is not immediate).
If I open a second document it opens in the right time, then it works as it should.
The same thing happens if I close Illustrator and restart it.But before it…
3 votes -
My knife tool is missing
The knife tool has been below the scissors before, but now its gone ... Why?
(see image below)3 votesThe tool is still there, but he team decided to hide the Knife tool from the Basic toolbar, based on the usage statistics, aiming to reduce clutter for new users.
You can still access it. There are two options:
1. Go to Window > Toolbars and pick Advanced, to view the classic tool layout, including all plugin tools added.
2. Press Edit Toolbar button at the bottom of your current toolbar (with three dots), find the Knife there (it’s the last one in the Modify section), and drag it into the panel in the slot you find fitting (be careful not to insert it into a tool-group by mistake, it’s a tight wiggle).
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Fill/Stroke icons to match in the tools bar
The smaller sub-icons for Fill and Stroke Boxes should match. (Fill is Full and Stroke is Hollow). Under stroke, the icons only change for the color, but the icons do not change for gradient and no/color/opacity.
3 votes -
Panels are mixed up and showing wrong content when docked
All panels and document windows show some frozen content. This happens daily until I restart. If panels are dragged to be floating they refresh correct until they are docked together again.
MacOS Catalina, AI 24.1
3 votes -
SVG arc path without whitespace standard syntax broken
When an arc is described using a missing whitespace, which is perfectly valid SVG syntax, it will not be rendered correctly in Illustrator. This was discovered with SVG files compressed by SVGO 1.3+ and later which has the arc path optimisation by default.
This syntax should work as it is a standard part of the SVG specification and is rendered correctly by all major web browsers such as Chrome, Firefox, Safari.
In the attached example an arc is written as:
a.65.65 0 011.109-.459
The string 011.109 contains 3 values:
0
1 (a boolean is required here, it cannot be 11.109)…3 votes -
Zoom in keyboard shortcut bug
Since the update to Illustrator v. 24.1 the zoom in keyboard shortcut (cmd +) no longer works. The zoom out function (cmd -) does continue to work. I have the same issue in Adobe Acrobat. Any fixes would be appreciated.
3 votes -
Anchor Points Automatically Go Back When Moved
If I create a shape such as using the Rectangle tool then I click on a single anchor point and move it with the Direct selection tool, it goes automatically back to the position that it was at instead of where I moved it. However, if I move the shape then select the single anchor point and move it then it will go to the position to where I moved it.
Here's the kicker. This happens some of the time and not all of the time so there is no consistancy to it. I mean I can completely bypass this…
3 votes -
Workspace & Tool Panels Appear/Disappear Continually--AI CC 2020
My Workspace panels & Tool panel continually disappear and reappear when I move my mouse. I cannot figure out how to restore them in a fixed position on my screen.
Running Illustrator v 24.0.2 on Windows
3 votes -
Selecting a font open Glyphs panel
When I select a font or a previously selected font from the Drop Down Font menu the Glyphs tab (even though I don't have it selected or open anywhere else) it opens across my whole workspace.
3 votes -
Magic mouse 2 poor performance
OS Catalina - 10.15.3
Illustrator - 24.0.3
Imac 2019 - I9 - 40gb ram - 512 ssd - pro vega 48 8gbThe performance while using the magic mouse 2 is very... very slow and laggy. Just scrolling left to right/up to down using a single finger swipe is choppy, delayed to the point where it is unusable. I am forced to use a different mouse while working within illustrator (my logitech, which works fine). I know there are some features within mac OS like the inertia scrolling that cause problems but when you disable all of the those features…
3 votes -
Align to Key Object not selectable unless Tool panel is open
BUG REPORT: "Align to Key Objects" is (sporadically) not selectable as an align method, unless objects are selected while the Tool Panel is open.
If this panel is closed during object selection, then the "Align to Key Objects" option is greyed out in both the Toolbar and in the Tool Panel (even after it is expanded/opened). This does not happen on every occasion.
(Running Illustrator CC 2019 on Mac OS 10.14.2)
3 votes -
Artwork disappearing / Framework in Outline Mode Glitching
Illustrator artboard disappearing and turning to outline mode if I zoom in/out OR try and move an object. Everything seems to be repeating itself in these weird wire frames. I have to save, exit out, then reenter that file. This is happening often and multiple times a day.
I'm working on a PC, Windows 10 Pro, Intel Core i9-9900 CPU3 votes -
AppleScript "export as svg" with options triggers error
tell application "Adobe Illustrator"
try
tell current document
export to outFile as SVG with options {class:SVG export options, coordinate precision:5, font type:outline font, minify svg:true, raster image location:link, responsive svg:true}
end tell
on error errMsg number errNum
log errNum & space & errMsg
tell current document
export to outFile as SVG with options {coordinate precision:5, font type:outline font, minify svg:true, raster image location:link, responsive svg:true}
end tellend tryend tell
Including class:SVG export options triggers an error at runtime even though the code compiles. Excluding it in the list of options exports a file but applies none of the…
3 votes -
Missing options panel for Object > Path > Simplify
I am missing an Options Panel for Object > Path > Simplify. Illustrator chooses a random simplification and automatically applies. MacBook Pro, OS Catalina, Illustrator 24.0.3
3 votes -
Black versions of color fonts are no longer accessible
EmojiOne font B&W fallback version is no longer accessible in current versions of Illustrator. This is a crying shame! I am forced to stay with AI CC2015 because I need access to the black and white version of this font. Why would Adobe take away a perfectly useful variation of a font because it is a "color" font????
3 votes -
Save File
We are still having save file issues. Illustrator will not save the file over a network or even at time to the desktop. Also please do say "this is not a generic issue" looking at all the posts below with the same problem it surely is.
And please can we get moving on this. There seems a real lack of effort to fix these things. Whenever I read these posts you guys are always saying you have fixed the problem but the posts show that you have not, or you made the error occur again in another update. Very disappointed…
3 votes -
Tools disappeared with update
Tools disappeared. Pen add and minus points. No square with round corners.
3 votes -
Stroke smaller than 1pt creating spikes/anomalies on the curve
Illustrator 2020 24.0.3
macOS Catalina 10.15.2Need hairline stroke (.003pt) for one of my machines. When I outline Helvetica (Type>Create Outlines), and change the stroke to anything smaller than 1pt, the curves of the font blow out and create spikes. I've been using the same method for several years and this had only just now become an issue.
Tried other fonts and only seems to happen on curves. If I try to use the file anyway and my machine does not recognize the file as having any data in it.
3 votes -
Disappearing artboards in Illustrator 24.0.3
I created a bunch of artboards and put logotypes (word logos) in them, exported each artboard as separate SVGs, closed the file. When I opened the file the next time, only my first artboard still remained but all my artboards I created after that were gone. This is disruptive because I need to keep the placement of all of the graphics in those artboards consistent as they are going to appear on the same baseline in our product. This is not the first time this has happened to me! I can't attach an image as the content cannot be public…
3 votes -
3 votes
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