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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8141 results found

  1. Shape tool bug

    I have opened Illustrator today and a troubleshooting message appears where the shape tool is not working. Illustrator has since opened, and the shape tool is no longer there on the toolbar.

    Please can you assist and fix ASAP?

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  2. Inconsistent color

    With the new CC update, I can't calibrate colour across apps using Color Settings in Bridge. This started happening often on the previous release, but I was able to fix it by resetting this in Bridge. Now, it doesn't work. See attached – same Pantone colour (50% of Pantone Bridge 7500) in InDesign and Illustrator. The InDesign is accurate; Illustrator is not. Nothing I do seems to help. I may revert to older Bridge and Photoshop until you sort this out.

    2 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  3. Artwork from CC Libraries doesn't keep its name when placed into other apps

    It used to be that when you added AI artwork into a CC library and gave it a name there, it kept its name when the artwork was placed into for example InDesign document. All my libraries have artwork with names, but when I place any of them into InDesign it simply shows up as "Artwork 1.ai" in Links. However, this doesn't seem to be buggy for all artwork in the CC libraries, just new ones I created in the last few days.

    2 votes

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    1 comment  ·  Cloud, Libraries  ·  Admin →
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  4. Save for WEB makes main window unaccessible

    Open Save for WEB => change the Image Size => hit Enter. Sometimes the next window popups invisible and I have no access to it. Thus it is impossible to close the Save dialog and get back to the artwork. Anywhere I click I only hear the ding sound (meaning like I have to confirm or cancel something first).
    Save for Web window is inaccessible with mouse too: I cant resize it or interact with any of its UI elements. I can move it tho.

    But I can jump elements with the Tab button. With Tab, if I hit Enter…

    2 votes

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    3 comments  ·  User Interface  ·  Admin →
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  5. Type on path tool, cannot flip to inside the path

    Illustrator Beta 25.3 265@236190

    MacBook Pro (15-inch, 2019) macOS Big Sur v. 11.2.3, 32mg memory, 2.3GHz 8-core Intel Core i9, Radeon Pro 560X 4 GB Intel UHD Graphics 630 1536 MB

    Created a circle, attempting to use type on path tool, works find to place type outside circle, cannot drag the type inside the circle to be at the bottom. Shows there when I click and drag but when I release it places the text on the outside of the circle in a different location.

    2 votes

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    Resolved (Comments Open)  ·  1 comment  ·  Type, Fonts, Text  ·  Admin →
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  6. Artboard size doesn’t match the trim box in Acrobat

    This file has an artboard size of 10mm in Illustrator, yet when opened in Acrobat the trim box shows as 10.283mm rather than 10mm. Why is this?

    2 votes

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    1 comment  ·  Documents and Artboards  ·  Admin →
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  7. Export as SVG does not properly respect letter-spacing style on text

    When saving as SVG, the exporter temperamentally interprets letter-spacing as either 0 (no style exported) or "1". E.g. within Illustrator I might set letter-spacing to 185, this would be exported as just "1" without a unit. Furthermore, if I open the file again, Illustrator interprets this as "90", and if I save again, the exporter exports without any letter-spacing.

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Links panel expands uselessly to the right

    Make the addresses in the links panel wrap inside the width of the panel as set by the user. As it is, if the address is long we lose site of the tools (relink, go to, edit, etc) of the right side of the screen and have to drag the panel back into view. Please......

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  9. Placed strokes don't save scale once embeded

    If you place an AI file with strokes, scale the placement and then embed the link the strokes go back to their original size before the scale. The strokes view the correct size until you embed it.

    Scale strokes & effect is checked in the scale window and in the prefs. Any other setting/pref that can fix that? or is this just a bug?

    AI Version 24.1.1

    2 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  10. "Neu Färben" erscheint nicht in dem "Eigenschaften Menu"

    Windows 10

    Man nimmt ein Objekt und schneidet aus diesem Objekt ein anderes Objekt. Wenn dieser Ergebnis ausgewählt wird erscheint "Neu Färben nicht". Aber wenn ich ein einfaches Objekt nehme(Kreis, Dreieck, Rechteck). Dann erscheint "Neu Färben" in den Eigenschaften Menü. Ich denke "Neu Färben" muss immer erscheinen und es ist egal welche Objekte ausgewählt werden.

    Sie haben viele Werkzeugen, aber die alle halbwegs funktionieren. Und darüber ärgere mich immer wieder :(

    2 votes

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    0 comments  ·  Properties Panel  ·  Admin →
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  11. Probleme bei GPU-Ansicht

    1. Illustrator 25.2.1 / macOS mojave 10.14.6

    2.
    Ansichtsprobleme, wenn alle Punkte in der sichtbaren Zeichenfläche angewählt werden (Direktauswahl-Werzeug)

    3.
    Erwartet: Ansicht mit allen ausgewählten Anker-Punkten

    4.
    Ergebnisse:
    - Ansicht entweder nur komplett schwarz
    - oder bunt übereinander liegende Linien

    Screenshots anbei:
    - Ansicht entweder nur komplett schwarz
    - oder bunt übereinander
    Plus Pfadansicht, wie das Objekt normal aussieht

    2 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Image in Clipping mask as well as everything on its layer disappears constantly

    Image in Clipping mask as well as everything on its layer disappears constantly. The image isn't displaced but when I double click where it is it shows itself in Isolation mode. Its terribly annoying.It shows as an outline but doesn't show up at all otherwise.

    2 votes

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    1 comment  ·  Clipping, Intertwine  ·  Admin →
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  13. Cant "save as"

    I cant "Save as" in illustrator. I have to save a copy

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  14. Pasting in Front objects from different groups puts copies in the topmost group

    This is in latest version as of today's date. An annoying bug which was not present in older versions of illustrators and is reproducible:

    Create two vector objects and group them
    Duplicate this group (this is just to provide two groups, the problem exists across all groups of objects)
    Use Direct Select (A) to select one object from within each of these groups
    Copy (Ctrl+C)
    Paste in Front or Paste Behind will paste one object in front or behind and move the other selected object to that depth
    Regular paste pastes two objects as expected.

    2 votes

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    0 comments  ·  Layers  ·  Admin →
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  15. ADOBE FONTS NOT ACTIVATING W/ UPDATE!!

    Orator fonts specifically are not loading which my entire company branding materials use. I need a resolution ASAP!!!

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Embedded Bitmap .Tif Files slowing down performance

    MacOS Big Sur 11.2
    iMac Pro (2017)
    Processor: 3 GHz 10-Core Intel Xeon W
    Memory: 64GB
    Graphics: Radeon Pro Vega 63 16 GB
    Adobe Illustrator: V 25.2.1

    Embedded bitmap tif files have suddenly starting causing hindered performance. While still "linked", the bitmaps seems fine. But after embedding those linked files, they cause considerable "beach-balling" while attempting to transform them in any way, toggling their visibility on/off, or zooming in/out. All vector layers remain unaffected when the embedded bitmap layers are hidden. This is occurring on both newly created files, and older .ai files that previously had no issues. These embedded…

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  17. Layers don't dim

    I set a layer to Dim, and nothing changes.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  18. Isolation Mode button doesn’t appear in Control if live text is in a group

    If a group contains live editable text (ie-non outlined text) I cannot enter isolation mode unless that text is deselected.

    2 votes

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    4 comments  ·  Isolation  ·  Admin →
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  19. anchor point inaccuracy

    latest version of illustrator is not fit for purpose when it is doing things like this.
    macOS 10.15.7

    2 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. illustrator 2021 not responding

    illustrator 2020 stopped working so i installed 2021 but i still can function anything on it. it is constantly showing not responding. all other adobe apps are working just illustrator is having problem

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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