Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8122 results found
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The new simplify tool can't handle many lines
The new simplify tool makes Illustrator freeze when I try simplify contour lines in Illustrator that I used to do without any problem with the old tool. I've been waiting for 10 minutes now without any response from the app.
I'm using the latest Illustrator version (2021) and the tool is not working. Since the tool doesn't give you a dialogue box to press cancel or anything, it seems that I have to force quit Illustrator. This happens to all my files since they are pretty complex. No problem with old tool.
1 vote -
Direktauswahlwerkzeug funktioniert nicht
Direktauswahlwerkzeug lasst sich nicht verwenden. Für die Programme bezahle ich ca 59 Euro monatlich, damit ich auf Illustrator verzichten muss. Per Mail und Telefon kann man niemanden erreichen. Eine Schande.
1 vote -
1 vote
Illustrator 製品版へのフィードバックへのご協力ありがとうございます。
ご報告いただいている「クリエイティブクラウドがログアウトされる」という問題は、Creative Cloud デスクトップアプリケーションのことでしょうか？
そのような問題に関しましては、ユーザー情報などの関係もございますので、カスタマーサポートへお問い合わせください。
お手数をおかけいたしますが、よろしくお願い申し上げます。
Illustrator チーム
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Pencil Tool creating too many anchor points
I'm drawing over path with the pencil tool (Wacom tablet)
Older version of Illustrator was smoother more accurate and natural flowing. Now creates jagged lines.1 vote -
3D wire frame is really strange
Can somebody check it, would be nice if someone did it professionally. The lines around the globe are not as they should be.
1 vote -
Issue with Adobe Libraries color swatches not the same in each file for Illustrator/InDesign
There is an issue with Adobe Libraries color swatches when added to illustrator or Indesign files are not the same in each file for Illustrator/InDesign.
I made a master Brand color palette for the Marketing team to use for all.
The issue is that when I add the a color swatch from the Master Color Swatch Library it changes the RGB numbers in the local illustrator or InDesign file.
Other team members have experienced the same issue.
The goal is to create one brand color swatch library that multiple departments and teams within each department can use. The design team…1 vote -
illustrator beta 25.3.0 password protected pdfs
I cannot open nor save password protected pdf files.
Macbook air M1, Big Sur 11.3.11 vote -
Tooltips in Recolor Artwork Panel are Backwards
It seems to me that the tooltips in the Recolor Artwork panel are backwards.
The left button's tooltip tells me that that button controls Saturation and Hue, but once selected, the slider's tooltip tells me that it adjusts Brightness, which it actually does.
The right button's tooltip tells me that that button controls Brightness and Hue, but once selected, the slider's tooltip tells me that it adjusts Saturation, which it actually does.
If I am misunderstanding something, then the tooltips are at the very least extremely confusing.
I'm using Illustrator 25.2.1 on macOS 10.14.6.
1 voteI am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Simplify Curve not able to remove anchor points on straight lines
Ik think the algorithm needs a rework, since it is not able not detect all anchor points on straight lines.
See screenschots.
1 vote -
勝手にファイルが保存されてしまう
Adobe Illustrator 2020の一部のaiデータで保存する前にファイルと閉じようとすると、勝手に保存されてしまいます。環境設定の自動保存はすべてチェックを入れて外して適用したのですが変わりません。
ファイルはクラウドドキュメントではなく、NASに配置しているファイルです。しかも発生するときは何度か再起動すると発生しなくなりますので、バグではないかと考えています。
1 vote -
Viewing Multi Page Layouts Switches to Full View/Page View
Viewing Multi Page Layouts, Single Page Views, will Switch to Full Layout at end of row. Misses the 1st page of next row. using the navigation arrows bottom left of window.
1 vote -
Guide sensibili, pannello laterale, chiusura dei singoli file
Sistema Operativo: MacOS Mojave Versione 10.14.6
Versione Adobe Illustrator: 25.2.3Le guide sensibili non funzionano nonostante siano abilitate nelle impostazioni, non si riesce ad allineare gli oggetti, o ad agganciare due punti, senza l'utilizzo obbligatorio delle normali guide.
Il pannello laterale ridotto molte volte non permette di aprire le singole finestre e costringe ad espandere il pannello o a riavviare il programma più e più volte.
Se si aprono più file contemporaneamente e se ne vuole chiudere uno solo li chiude comunque tutti indifferentemente causando non pochi problemi.
1 vote -
Copy/Paste from AI to PS or ID scales object to 1/10
My typical design process involves creating an AI document with multiple artboards, sometimes dozens, so that I can experiment with several options and iterations on those options. With the latest versions of CC, copying a vector object and pasting into either PS or ID ends up scaling that object down to a tenth the size of the original. I've recently been made aware that AI might create a larger pasteboard to accommodate the number of artboards, but I'm unsure why that would have an affect on the scale of a vector object. I keep all my raster and resolution settings…
1 vote -
Last version super slow and partly broken
First of all, Illustrator needs almost 1-2 to start since the latest update. Before it was, like Photoshop, just a matter of some seconds.
When started, everything feels sluggish, changing the font for a text field is not possible anymore and I don't know how many more problems. The whole UI makes a somewhat broken impression, the cursor in textfields doesn't show and a whole lot more and is very unresponsive, takes seconds to react.This is with a high-end setup with 64GB of RAM (of which 32GB are free when showing this behaviour, so it's not RAM shortage causing…
1 vote -
Element appears in Illustrator
MacOS Mojave - versão 10.14.6
Illustrator 2021 - 25.2.3
We received a customer’s file in PDF. We always work the file in Illustrator.
In this case, when we opened the file, no error message appears that the file had been modified outside Illustrator. We proceed with the job. Problem - one element that doesn’t exist in ACROBAT, appears in Illustrator. I believe this is a bug, because usually the message is shown.
This problem gave us a big complaint by the customer because that element is forbidden in the Portuguese market.1 vote -
Add Anchor Point shortcut doesn't work
Pen tool. When I want to use the option 'add anchor point' with the shortcut "+" (the default one), it opens the bucket instead.
I check the shortcut options and it is correct (+ for add anchor point, not bucket's).
Release 25.2.1 64 bit / Windows 10 build 19041.508. Spanish version.
1 vote -
Can't active the font Rubik
I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.
1 vote -
Selection Highlight stops working
After working on a file for several minutes or hours ... the selection highlight feature stops working. The active selection is not highlighted. Sometimes, if I move it around, is starts to work. Other times, it does not work even if I move it around. It gets annoying when I'm trying to work fast and I do not know what I have selected to apply a modification.
Seems to go away when I restart AI, but it is not practical be restarting AI every-time I open a new file to work on or copy from.
AI 25.2.1, MacBook Pro 16",…
1 vote -
Keyboard Zoom Controls
Keyboard zoom controls not working on latest beta for M1
1 vote -
Problems when saving first time after update
Hello everyone,
After this new update I got a weird bug: every time I try to save a file it gets me the error "Can't save the document <document name>. This file cannot be found" (screenshot attached). After I clicking save again it works just fine. It's not a big of a deal, but is really annoying get that popup every time I open a document, do some modifications and try to save again.
1 vote
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