Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
789 results found
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Text block cursor not indicating the actual cursor location.
Text block cursor not indicating the actual cursor location.
This has happened a few times to me, but is not consistent.When editing text in a type block I use the pointer to hi light the area where changes are required but the changes occur at a different point in the text.
I have attached an image to clarify this - the black editing block is hi lighting the additional space I intend to delete but the actual character deleted is a few characters away (in this case the letter 'f' which shows with a blue edit line in this…5 votes -
Style Sheets
In Illustrator CC (Latest version and several previous) on Mac:
- BUG 1: Copying text with a Paragraph and/or Character Style applied and pasting it into a new text box adds a "+" to the end of every applied style, effectively breaking every bit of formatting that has been done. (Every style must be reapplied to the text to make the text update when the Styles are updated).BUG 2: When Staggered margins are set while editing the Style Sheet (e.g. a 20px Left indent and a -10px First Line indent), clicking on the "Tabs" tab, wipes out all newly…
4 votes -
Text size is not the same size as I set it
How do I get illustrator cc 18 which I pay per month for, to apply text size the same size on the monitor as I pick in the layout?? If I put in for instance .50 size text it will be approx. .375 on the monitor or my layout. This is aggravating. It is something I am doing wrong or HOW DO I CORRECT THIS SO IT WILL BE THE SAME SIZE AS I CHOOSE. THANKS Jerry L. Evans Kokomo, Indiana. I had illustrator 6 on disk I purchased and had no problems like this.
3 votes -
Restart every 1 min to fix a bug – Illustrator Font Panel Bug
Adobe Illustrator always show the default font Myriad Pro no matter which typeface/font you are using. Also Fonts and weights that you are using disappear from the dropdown of the font.
The only way of fixing it is to restart illustrator every 1 min.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Keyboard shortcut for Change Case > UPPERCASE is missing
- In version 22.1 there is no anymore option for Type > Change Case > UPPERCASE in Keyboard Shortcuts.
- I miss that Shortcut, that's all.
1 votePlease set a keyboard shortcut of your choice using the knowledge base : https://helpx.adobe.com/illustrator/using/customizing-keyboard-shortcuts.html
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Selection of multiple text objects - changing font not working
We can no longer change the font of multiple text objects at once.
When multiple text objects are selected, Ai thinks this is a 'mixed selection' and does not come up with the typeface selector. Slowing down my work incredibly.6 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Hebrew punctuation goes from the wrong side
Hebrew punctuation problem.
Right now (finally, thank you) you can write in hebrew right-to-left.
BUT the punctuation still comes out always in the wrong direction.
I attach an example.
Thank you in advance.6 votes -
Wrapping text causes font changes and misalignment of text lines
When I wrap text around a picture, the font completely changes and the text lines become offset from the actual text, making it impossible to edit text.
2 votes -
Cannot undo paragraph or character style changes or deletions
If I make any changes to paragraph of character styles, I cannot undo them, even if I delete a style. Changes are not registered at all as undo states. The only way to undo is to revert to a previous save.
13 votesHi Elmo,
Thanks for reporting the issue. We are able to reproduce this at our end and will look into this.
Thanks
Anish -
Text Boxes won't Scale or Flip
IllustratorCC 22.0.1 running under OSX 10.12.6
Select text box and either attempt to flip (Reflect tool using vertical axis) or scale using the Scale tool. Scale fails both dragging to scale, or double-clicking the Scale tool and inputting numeric scale value.
Text box scales or flips horizontal, as in all previous versions of AI.
Error message reading: "Can't scale the objects. The requested transformation would make some objects too large."
5 votes -
Selecting text with triple-click and navigating it with Cmd-arrows
Since day one with Macintosh. Click ONCE for a point, Click Twice for a WORD, click Three times for a sentence, Click four for a paragraph.
Illustrator CC 2018 no longer sees a Forced line break as the end of the sentence. All previous versions of Illustrator worked fine.
Triple clicking now selects from Paragraph return to Paragraph return.
This is definitely a BUG.Breaks, ^n is the common notation in a find field. But does not have one for a more common Paragraph Return.
You can copy the hidden paragraph return and search for this. The search field will…
4 votes -
Missing Font On Documents That Were Just Open
I have been having issues with fonts dropping out of coworkers documents since I updated to CC2018 but this is the first time I have reopened one of my own files and had font claim to be missing that I was just using.
I had assumed previously that my coworkers had just had a different named version of the fonts but today I saved and closed one of my own files to restart my pc because AI was running slowly (separate issue, i know) but when i reopened my file 10 minutes later I have 6 fonts missing.
When I…
3 votes -
When exporting to a png or eps, the text in the file are blurry and i cannot use for anything.
When exporting to a png or eps, the text in the file are blurry and i cannot use for anything. You can see how jagged the edges are.
4 votes -
Registered trademark glyph gets randomly swapped to its alternate in text with Gotham Medium font applied when navigating the document
Weird Glyph problem going on. Basically we have registered "R"s on our artworks, and on some occasions the glyph is applying superscript to the superscript "R" making it half the size it should be. Font is Gotham Medium using CC 2018 macOS High Sierra, Suitcase Fusion. Even weird that its changing when I scroll around the artwork to the smaller "R"? any ideas as I'm lost. This was happening also in CC 2017
1 vote -
cant copy text from illustrator and paste to indesign
When I attempt to copy selected text characters (not the object) and paste in Indesign, I get outlined characters. I have to go through TextEdit, or any other place I can paste text, then copy it again to get text that will paste in Indesign as characters.
4 votesThe latest version of Illustrator and InDesign have better handling of the buffer contents now. A selection of text at character level from Illustrator now gets copied and pasted fine in Indesign.
Please check if it works for you now and comment back.
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File does not keep imported and applied paragraph styles after saving the file
- Illustrator 16.0.4 (CS6) Mac OS 10.11.6
- After applying imported paragraph styles, I can save the file, but when reopening the style effects have gone. Tried to erase the preferences etc. but it reappears not immediately, but after two or three steps for sure... What can I do?
2 votes -
Auto-sized Area text not resizing correctly
Looks like someone didn't understand (or maybe I didn't explain well enough) what the issue was with this bug that was declined. So I have recorded a video to demonstrate the issue.
Previous entry here:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32016784--bug-area-text-with-auto-size-and-stroke-appliedAs before - Windows 7, Illustrator cc18
Please follow steps in the video to recreate the bug which is causing area text boxes to extend beyond the artboard.
3 votes -
Type reverting & doing all sorts of weird things
The new Illustrator's type feature behaves strangely. The font reverts to the 1 I chose previously when I do some things such as discard the Offset Path setting I've set for it it in the Appearance Panel.
5 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
We are closing the ticket due to lack of response.
If your problem is not solved, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.With Best Regards,
Raghuveer Singh
Illustrator Team -
CC 2018: Objects on top of textframes are no longer selectable
I made a clear video to illustrate this (annoying) bug.
My colleague has not yet updated Illustrator and is using the latest 2017 version.
I have updated to 2018.https://www.youtube.com/watch?v=h1bUmXCcssg
In the video you see:
- On notebook 1: I created a textfield with rectangle on top. I can select the textframe and the rectangle on top easily. They are on the same layer.
- On notebook 2: I did the exact same, but it has become impossible to select the rectangle.I cannot imagine this is done on purpose.
I understand that I would not be able to select…4 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.
Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.
4 votesHi Nozzle,
Just wanted to know that are you still facing this issue? In which version are you facing this? Is it happening with any specific font?
Thanks
Anish Kumar
Illustrator Team
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