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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Space After Paragraph is Missing

    I'm using Illustrator 2020, v24.0.1 on a MacBook Pro using OS Mojave v10.14.6

    Not sure where it went, but in the Paragraph tool, the "Space After Paragraph" feature is simply gone. I've rebooted the program and its still missing. Need this basic standard feature back ASAP.

    3 votes
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  2. System font Helvetica Regular is not listed

    I have CC2018.1 & CC2019.1 & 2020 installed on my macOS Catalina.
    CC2018.1 can list Helvetica Regular but CC2019.1/2020 does not.
    The font is installed by system here /System/Library/Fonts/Helvetica.ttc, and only one copy is installed.
    Delete Prefs does not help.

    1 vote
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  3. Letter Spacing

    Open Type Letter Spacing doesn’t work properly. If I enable "all caps" the (usually ******) spacing is not applied.

    3 votes
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  4. 1 vote
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  5. Big problem with 'Horizontal Align Center' bug fix

    Windows 7 64bit professional service pack 1,
    Illustrator CC 23.0.6.

    The recent fix for "The 'Horizontal Align Center' option does not align text with the center of object if text has tracking applied on it" in version 23.1 is causing all of our files, tens of thousands of documents, to display incorrectly when you open them, shifting text automatically. We need to be able to turn off this "fix" in settings or something please. We produce scale rules and navigational equipment etc. and almost every one of our files is incorrect if we upgrade to 23.1! We are stuck on…

    1 vote
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  6. Illustrator's fonts are not displaying

    When I type something, the character panel does not show any fonts as an option. I have tried the dropdown menu to no avail. I found a work around a couple days ago but cannot remember what it was!

    2 votes
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  7. 'sticky' text boxes within sublayers

    Reported this over a year ago, and got no response from anyone. Thought I'd try again.

    Fire up Illustrator 22.0 or 22.1 (and 23.x.x) and create a new document.

    Select the Text tool and draw a rectangular area. Fill it with placeholder text. Select the Rectangle tool and draw a filled rectangle (non-overlapping, though it doesn't matter).

    Double click some word in the text box and start typing. Then in the Layers panel, click the 'select art' square corresponding to the filled rectangle. The rectangle becomes selected and the text box is deselected and all is good and well.

    Deselect…

    1 vote
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  8. Illustrator freeze after trying to paste HD-picture from the clipboard in Text Block

    Trying to paste HD-picture from the clipboard in Text Block - Illustrator perceives the picture as a set of characters and can not cope with the amount of information.

    Expected result: The action should not have a visible result, or there should be a warning about an invalid action


    1. Open Illustrator

    2. Open some of HD resolution pictures (PNG, JPG) in the Illustrator

    3. Select the picture (CMD+A)

    4. Embed the picture if it is linked

    5. Copy the picture (CMD+C)

    6. Select the Text Tool, and make one-click anywhere in a workspace of the document to start Text Block.

    7. Past from clipboard (CMD+V)

    Result:…

    1 vote
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  9. Tab stops display wrong values in the Paragraph style options window

    Applies to all versions since (at least) the first Illustrator CC, still at v 24.0)
    Windows 7/Windows 10

    When using paragraph styles, the tab stops show numbers that are incorrect. Well, that is unless you have your document zoomed to the correct level. This might depend on your resolution and Windows zoom factor.

    The numbers are incorrect no matter what measurement unit you're using. They are always shown as a multiple of the inverse of the zoom level.

    In my case, zooming the document to 66.67% shows the correct numbers. I have included screen shots from when I have the…

    1 vote
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  10. Stroke behind text.

    In the appearances panel, stroke is never allowed to go behind the type with click and drag.

    I have to "trick" it by adding a stroke behind a shape, then making a style and then applying that on the type.

    Would love for this bug to be smoothed out.

    1 vote
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  11. text expands inaccurately

    Mac OS 10.13.6 AI 23.1.1
    See att screenshot. I converted this type to outlines, then Expanded Appearance, then Expanded stroke and fill. Results are superimposed over the original red/orange type. You can that the converted outline does not match the type; in general the top is pushed rightward and the bottom leftward. I tried skewing the outline to correct it but while that may nudge some curves and vertices back to where they belong, it pushes others out. The only solution I know is to tweak and/or redraw the path, which is an extremely time-consuming task. It appears that this…

    1 vote
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  12. Files change type position/spacing when opening file saved in older versions of illustrator

    Files opened in 23.1.1 saved in recent previous versions of illustrator change spacing, position and kerning.

    I am working in 23.1.1 and the files in question were saved in a recent previous version. What happens is only certain fonts (all open type format in document) jump position by as much as 1 point. this has been confirmed on multiple machines running new version (23.1.1)

    It appears that kerning/spacing/tracking gets altered. The attached file shows the comparison between new version and old version. green highlights show amount of distance of shifting.

    3 votes
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  13. Fonts not updating on the fly

    Copied from my forum inquiry that I eventually solved on my own...

    I am a type designers & I use illustrator in building & testing fonts as part of my production workflow. I use the same array of font apps along with my cc2019 suite on 2 different machines. One is a mac mini one is an imac, both are on the latest mac os.

    On the mac mini, with Illustrator open I can see changes to a font immediately reflected in the document. In other words if I replace a .otf or .ttf font file installed at mac hd/library/fonts…

    1 vote
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  14. Increase font shortcut: Command + Shift + . no longer works

    Mac OS Mojave 10.14.6, 3.2 GHz Intel Core i7, 16 GB 2667 MHz DDR4, Radeon Pro 560X 4 GB

    Illustrator 23.1.1

    Increase font shortcut: Command + Shift + . no longer works.

    Decrease font shortcut DOES still work. Super annoying.

    EDIT: I just realised if you press the decimal point on the number pad it works. The wrong "." seems to have been assigned the shortcut.

    2 votes
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  15. text shifts to the left when updating in new version 23.1.1

    when updating the text (created in old version 22.1 ) on new version 23.1.1 the texte shifts to the left. This is very annoying.

    2 votes
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  16. v23.1.1: Text with the "Outline Object" effect and Preview Bounds enabled has shifted to the right when opening an existing file

    We have existing AI files with text, which has the following characteristics:
    - Text has the Outline Object effect enabled;
    - Illustrator preferences "Preview Bounds" is checked;
    - Paragraph is "centred"

    When we open these AI files we find that the text has been shifted to the right a little bit.

    This has occurred on both the Windows 10 and Mac OS Mojave operating systems. To fix the issue we downgraded to Illustrator 23.0.6

    1 vote
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  17. Tracking plus center/right justify broken

    macOS 12.13, Illustrator 2019 v23.1.1

    The v23.1 update broke center/right justify on point type when tracking is applied. When tracking is applied, and type is center or right justified, the alignment uses the tracking after the last character to determine the center or right alignment point, then the type is not visually aligned correctly.

    To reproduce in v23.1.1:

    Create a point type object, type XX for the text.

    Center justify the type. The type will correctly be centered exactly between the 2 X's.

    Add a lot of tracking to the type, the anchor point (center) will be just to the…

    1 vote
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  18. Make Ligatures OFF by default and have a checkbox in Preferences > Type

    Please make it possible to turn off all ligatures within the Preferences > Type dialog box, then make it Off by Default.

    6 votes
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  19. Font scrolling

    When scrolling through fonts and selecting, it starts over from the beginning instead of where I left off, causing frustration and time.

    3 votes
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  20. 1 vote
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