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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. 24.0.2 BUGS

    24.0.2 still crashes/hangs when you try to either close a window, print , or try to save.
    happens at least twice a day...will there be a fix??

    1 vote
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  2. Super slow response since updating to Illustrator 2020

    Illustrator takes a few minutes to respond to switching a layer on and off even when I'm working in 640x480 pixels !!

    2 votes
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  3. Magic mouse 2 poor performance

    OS Catalina - 10.15.3
    Illustrator - 24.0.3
    Imac 2019 - I9 - 40gb ram - 512 ssd - pro vega 48 8gb

    The performance while using the magic mouse 2 is very... very slow and laggy. Just scrolling left to right/up to down using a single finger swipe is choppy, delayed to the point where it is unusable. I am forced to use a different mouse while working within illustrator (my logitech, which works fine). I know there are some features within mac OS like the inertia scrolling that cause problems but when you disable all of the those features…

    1 vote
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  4. Version 24.02 creates random lines and shapes which appear and disappear when scrolling or grouping, consistently crashes upon opening

    Lines and shapes will appear on the shapes I have created, but can't be selected. When grouped or ungrouped with something else, the shape and line disappear, but randomly appear when scrolling. I operate on a Windows laptop

    1 vote
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  5. Panels not expanding... Mac OS X Catalina 10.15.2

    Panels not expanding... Mac OS X Catalina 10.15.2, Illustrator 24.03

    1 vote
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  6. CRASH AND NO RECOVERY

    ever since the most recent updates, my illustrator has been crashing regularly. And worse file recovery has not recovered a single file. this is very wack. I have lost money re-doing things I already made and lost because of random crashes. Very Very disappointing and not encouraging me to continue using illustrator.

    1 vote
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  7. Artwork disappearing / Framework in Outline Mode Glitching

    Illustrator art board disappearing and turning to outline mode if I zoom in/out OR try and move an object. Everything seems to be repeating itself in these weird wire frames. I have to save, exit out, then reenter that file. This is happening often and multiple times a day. I'm working on a PC, Windows 10 Pro, Intel Core i9-9900 CPU

    1 vote
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  8. Keyboard input lag 24.0.3

    Keyboard input lag in 24.0.3, not present in Catalina

    1 vote
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  9. Fonts load time

    I have a page of paragraph text and select a top heading to change the font, right click to click on recent fonts window, to select one... but god help you if you accidentally mouse over fonts instead, the beach ball of death. Not sure but it takes literally 3 minutes to finally load, and I am unable to hit esc to try and exit out, it goes until it loads, waiting and waiting and waiting... so not sure if its my system or how many fonts I have loaded, speed ???? Im trying to only select recent fonts, by…

    1 vote
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  10. Illustrator crashes with every use. First, the drop menus depopulate, next the save dialog box dissapears, and then the program freezes

    My issues with illustrator 2019 started with previous update, but I'm running Windows 10 Pro 1903 and it's still a problem. Seems I've been lucky though to have this only happen to me recently. People have been raising their hands on this being an issue for them since October 2018! Unbelievable. So what's the solution?

    4 votes
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  11. 24.02 still hangs

    24.02 still hangs, occurs when you try to print a file or close a file...is there any suggestions that can be made to fix this?

    1 vote
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  12. Crashing every 10 minutes or less

    Hello,

    I am currently doing a piece of art on illustrator and it keeps crashing every 10 minutes or sometimes less. Something that should take me an hour or less is now taking me currently 3 hours and I'm not even half way through because it keeps crashing and it's frustrating that I pay so much for something and I can't even do what I want because it doesn't want to work or allow me to do work. It's even more frustrating having to stop and save every minute or so when this all can be prevented.

    I hope there…

    2 votes
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  13. Can't export or save files

    Every time I click Save As or Export no window pops up and I can't save any of my files.

    3 votes
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  14. Can't save. Crashes constantly. Lose Transform controls randomly and have to restart.

    2020 is awful. When it's not crashing, it's telling me it's crashed. Now it refuses to save my work and copying and pasting it's only picking up half what I copy. Awful, awful. I'm on a 2019 Macbook pro.

    2 votes
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  15. command + z

    illustrator newest version 2020 in use:
    it has issues in reverting the latest action. the one before the latest and all the previous are reverted while that last 1 stays the same.

    lets say

    1- line modification towards left
    2- line resized
    3- point of line modified from point A towards B

    when pressing cmd+z only the actions nr 2 and nr1 are rverted. the position of the line in the nr3 doesnt go from B back to A. stays in B..

    1 vote
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  16. v24 buggy

    new version, will hang for no reason....
    (when you try to save a pdf for example)
    the only saving grace is that it recovers files..adobe whats the fix??

    2 votes
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  17. Very small AI file but super slow - can't even pan.

    I have floor plans that I exported from DWG to 2007 DXF. I then imported to AI to do graphic edits. I'm using AI 2020.

    This was done a long time ago and the AI file has always been extremely slow but I've managed to work with it to the point it is now. But I'm getting super sick of how it can barely handle me panning across the artboards and now dashed lines won't show up as dashed lines either. Help!

    1 vote
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  18. My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5

    My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5

    1 vote
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  19. Animated zoom happened again! please STOP it being default when some update or restart happens.

    it have happened 2 times the last 14 days. i almoast crush my computer every time! PLEASE MAKE IT STOP HAPPENING!

    1 vote
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  20. Lag and Illustrator "Not Responding" after copy command

    The platform is: Illustrator 23.0.6 64-bit, on Win10 Enterprise 1903 latest updates, and with nVidia drivers R430 U5 (431.70).

    The bug is that Illustrator freezes for ~5 seconds after/during a simple copy command, and "Not Responding" is displayed on the top title bar. This can be induced by just opening a new file, drawing a rectangle, then trying to copy it (with Ctrl-C or with the menu command).

    This is destroying my workflow...

    4 votes
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