Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
943 results found
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Paste operation does not properly ignore the null termination character of ANSI string
During a paste operation to the art board, the final null termination character of the clipboard is not ignored, but rendered as part of the string used to compse the text object.
I'm attaching an image of the clipboard contents, and I made a video to show the behavior. Under Windows, simply copy the value from the color dialog box and then click the desktop and paste.
Thanks!
Illustrator v26.0.1 64-bit
Windows 103 votes -
Save on your computer or to Creative Cloud Dialog
When Preferences under User Interface -> UI Scaling is set to large then the "Save on your computer or to Creative Cloud" is cut off and input boxes are cut off. The sizing is not right.
3 votes -
New Rotate View Tool
Windows 10
Illustrator Version 25.3.1 (64 bit)
Using mouse and keyboard, no wacom tabletWhen using the new Rotate View Tool, all alignment buttons and arrow keys also get flipped... Meaning if you rotate view, your alignment center top and bottom with actually center left and right. Also nudging with the arrow keys will move it up or down instead of left/right.
3 votes -
Input Boxes turn blank when Tabbing
Input fields turn blank when tabbing between them (tab key), and do not show the current value.
Keywords:
text entry
text entries
input fields
input boxes
blank
white
bugAI version 25.3
macOS 10.17.73 votesHi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are able to reproduce this issue and investigating this further.Kindly use below mentioned workaround meanwhile:
1)Set macOS UI to “System Preferences → General → Highlight Color to any other options in UI than Graphite”Regards
Ankit Goyal -
Explore/Learn menu error
Since the update this morning I am getting a blue speech type bubble constantly appearing, so I am unable to access my tools properly
3 votes -
Home screen user interface not fully loading - looks like script - can't open templates either
when I open Ai, the home screen UI doesn't seem to be loading correctly or all the way. see image below. I've tried uninstalling/reinstalling, updated my graphics card (Radeon AMD Vega 64) and made sure windows 10 was up to date. I'm able to open a blank file by clicking on the templates, but if I try to create my own new project, I just get a blank pop-up box.
3 votes -
UIスケールはどこ?
V25.2.3
環境設定<ユーザーインターフェース
UIスケールスライダーが出てくると想定
スライダー見当たらす。
印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。3 votesIllustratorデスクトップ版の製品フィードバックへのご協力ありがとうございます。
いただきました詳細を元に、検証作業に入らせていただき、検証後に再度こちらにコメントを投稿させていただきます。
しばらくお待ちください。
どうぞよろしくお願いいたします。
Illustrator チーム
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UI Issues with Two Monitor Setup
When I open Illustrator, sometimes it opens across both of my monitors with ridiculous scaling that causes it to be massive. It takes several full screen corner pulls to get it to a manageable size. Secondly, if I try to do a full screen preview on my second monitor, the whole thing just crashes, without fail, every time, so I am stuck designing on my laptop monitor instead of the secondary monitor.
Lenovo Think Pad running Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz 2.40 GHz with 32 GB RAM, and NVIDIA RTX 2080 Max-Q on Windows 10 Pro Version 20H2
I…
3 votes -
Bug: In-app "Learn" window is just a peach colored rectangle
Computer:
MacBook Pro (Retina, 15-inch, Mid 2014)
2.8 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 750M 2 GBOS:
Mac Big Sur 11.2.3
AI version:
v.25.2.1
Steps:
I have never accessed the in-app "Learn" tutorial feature, but after updating to AI v.25.2.1 today, I decided to try it by clicking the lightbulb icon in the upper toolbar.
Expected result:
The Learn window would open up displaying various clickable tutorials.
Actual result:
The Learn window opened up, but instead of displaying clickable tutorials, the entire window is filled with a peach colored rectangle. Hovering over…
3 votes -
tutorial
My goodness please get rid of the tutorial window that automatically pops up every time I use illustrator. It obscures the window, it keeps coming back, and half the text is missing so I can't see the options. It is glitched.
It is under a lightbulb icon. Please make it so that it never shows up again or make a way to remove it.
3 votes -
UI scales are off even after adjustment - icons, ruler, menu
The ruler always seems to get hidden after updates but also it is very small relative to the icons and file menu.
This means at 100% UI scale the ruler is too small but at medium (doesn't say what % for some reason) the ruler is too big and icons are way too big.
This only became an issue when I started using higher resolution monitors (anything greater than 1920x1080). So my guess is it has something to do with a relationship with Windows 10 GUI and Illustrator.
Any insight would be appreciated and questions welcomed. Attached is illustrator at…
3 votes -
Smooth animated zoom not working in Overprint Preview.
Animated Zoom, while in Overprint Preview acts as Zoom to selected area wich is quite frustrating.
Same problem in Pixel Preview and View using CPU.3 votesAnimated zoom works only in GPU rendering mode and won’t work in specialized modes like Pixel or Overprint Preview — they still rely on CPU calculations.
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Transform>Reflect defaulting to random angle
At some point in the last week (version 25.0.1) right clicking on a selection and applying "Transform>Reflect" opens up the reflect UI panel but instead of defaulting to horizontal or vertical, it's defaulting to "Angle" and a completely random number. Constantly having to correct this is a right faff.
It's tricky to recreate but has happened multiple times over the last few days. In this case reflecting a cat 50.9 degrees!?
Maybe I'm just the only one!
3 votes -
Dialogue menus don't show up in the dark theme
Illustrator 25.0.1
Mac OS Big Sur
The Open, Export, Save As, and Place dialogue menus are not in dark when using the dark theme.3 votes -
Align Object Buttons missing from Touch Bar
I have a 2016 Macbook pro with a Touch Bar and with this last update of illustrator the align buttons aren't showing up on the Touch Bar when I click on the align icon. "Align to" is showing up but none of the actual align buttons. I used these buttons all of the time and it really speeds up my workflow.
3 votes -
Page selection when opening a PDF
This is should be beyond trivial to correct, and there are users all over the place asking for this in a different issue report:
Please fix the UI for page-selection when opening a PDF in Illustrator!
Browsing through the thumbnails at the top of the dialog should automatically select that page to open below. It is bad UX to scroll through the pages to find the one that you want and then have to manually enter it below---I can't think of a single reason to have these UI elements disconnected (as they presently are), and there's no reason not to…3 votes -
can't highlight width and height cells or file name when creating a new document
Why did you take away the ability to easily highlight the document name, width or height when creating a new file? Super irritating.
3 votes -
Locked object can still be selected! No thank you...
A locked object can still be selected, hindering the ability to select the object underneath. Why!!! How do I disable this??
3 votes -
Everytime I open Illustrator the toolbars are missing
Everytime I open Illustrator the toolbars are missing, even if I redefine the mode (classic, essentials, layout) they still don't appear. So everytime I have to go to window and add manually, which works, but if I close I have to do it all over again.
3 votes -
Dragging Live Corners Rotates Object Instead of Rounding the Corner
OS: Windows 10 Pro 1909
Version: Illustrator 24.3Expected result:
Hovering over a live corner and dragging it should let me round the corner.Actual result:
Dragging a live corner more often than not rotates the object instead. Only by making sure my cursor is hovering as far away as it can be from the corner, but still showing the curve icon and dragging can I consistently get the right behaviour. Otherwise it rotates the object instead.This has been something I've experienced since at least March, and there's an Adobe Support Community post about this same issue from April…
3 votes
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