Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8121 results found
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Illustrator 25.0 color not right
This is NOT an IDEA it's a bug.
Colours in the newest version of illustrator are wrong.
Attached is a screen grab of the file in 25.0 and work uploaded from the same file (previous version) on a web site. We've been through all this before with previous updates… why such shocking inconsistency with a professional product?!2 votes -
The pencil tool doesn't close the path when you draw small objects
If you draw a small dot with pencil tool it will not close the path. That little circle under the cursor indicating that it will close the path never pops up. So now you have to zoom in if you want to draw small shapes and get a closed path.
Changing the number in the "Close paths when ends are within:" doesn't do anything so that's not the problem. It's a new bug.
This was no issue in CS6. You could hold "Alt" to close the path no matter how tiny shapes you were drawing.
2 votes -
AI crashes when zooming on IPad Pro 12- April 2021
AI was working fine on my iPad Pro, but it’s been crashing almost every time I pinch zoom the past two days. I have no imported fonts in the file I’m working on. The only difference from previous files I’ve worked in with no issue is: I’ve used the mirror function in several layers. Could those be responsible?
Currently, I’m unable to accomplish the most basic tasks because the app either crashes when I zoom, or the image freezes in place without updating any of the commands or strokes I put in.
How do I fix this? I need to…
1 vote -
Angezeigte Höhe eines Kreises und Position ist falsch.
Windows Illustrator Version 25.2.1 64bit
Zum radialen Anordnen von Zahlen benutze ich immer einen runden Aussenkreis.
Wie folgt gehe ich dabei vor:
- Arbeitkreis Zeichnen XY auf 0, Ø40mm
- zu positionierende Zahl anwählen > und positionieren : X 0 Y 13mm
- Kreis und Zahl anwählen drehen um 18°
- nächste Zahl anwählen > und positionieren : X 0 Y 13mm
- Kreis und Zahl anwählen drehen um 18°
- und so weiter
jedoch musste ich jetzt feststellen, dass sich die angezeigte Höhe des Kreises in der Werkzeugleiste der Höhe der sich im Kreis befindenden Zahlen anpasst und auch die Y Position dadurch ändert. Obwohl…
1 vote -
place lets me bring image in but then after resizing image it disappears
Windows 10 latest build, CC latest build, Illustrator latest build. Using File->Place with a .jpg brings the image in and allows me to place it in the workspace, but when I resize it and try to move it to the artboard the image disappears.
1 vote -
M1 laptop hang
Adobe illustrator keeps hanging on me while
Designing halfway. Sometimes it even hangs my own laptop. I know it hasn’t been optimised for m1 chip MacBook Pro (I’m using that currently) but sometimes it hangs so long that I’ve to force shut down my laptop and open up the file again. It’s just very unstable and buggy. Please help???3 votes -
Operation cannot complete because of an unknown error. [CANT] - Crashes and will not open application
Illustrator 24.2 and 24.2.1
Windows 10 HomeI've been getting the following error since version 24.2 but was still able to open and do work.
The operation cannot complete because of an unknown error. [CANT]Yesterday I chose to update to 2.2.1 thinking it might fix that error. Now I cannot open Illustrator at all. I am not an IT person, but I have already tried the following to fix it but to no avail:
-Restarting my machine multiple times.
-Uninstalling and reinstalling Illustrator with options
-Uninstalling and reinstalling Illustrator with remove options
-Going back to an earlier version
-Allowing…5 votes -
Overprint fill
Overprint fill, if all layer is chosen sometimes it shows like not all elements are chosen like overprint fill or oposite. It is serios mistkake as can cost a lot of money and lost reputation companies by this bug. This kind of error should be corrected immediately by Adobe. If not all elements are overprint filled maybe it can be a good idea to show like mid terms used? Dear Adobe Team, please answer the bug solution.
1 vote -
spell check bombs
Spell check bombs Beta 25.3.208
1 vote -
Overprint Setting & colour settings
Issue one
overprint cant be applied to groups, individual objects within that group remain unset to overprint, even tho the tick box claims its overprinting, it is not - this is misleading & downright dangerousfurther more the color issue shown in the video , your objects should not do that , it again expands the risk for error , basically all the print sensitive setting in AI latest version have stopped functioning logically if you ask me & really up the risk for errors in print, never mind that going through all objects individually is tedious & unnecessary, prolongs…
1 vote -
Colored corners in older illustrator vector drawings
Opening older illustrator files, some corners are colored. It disappears only when moving a handle in the anchor point of this corner.
1 vote -
Illustrator not opening Fusion 360 DXFs after 25.0.1
The primary reason I use Illustrator (on my Intel Mac running Big Sur) is to further process the DXFs generated by Fusion 360 and prepare them for laser cutting. Recently, illustrator started opening these files as blank, even though online viewers display them just fine. According to internet research, this should have been fixed in version 25.0.1. However, after updating and reinstalling illustrator the issue persists. This is incredibly frustrating as my laser has been unused for a number of weeks as I can’t prepare files. Please fix!
2 votes -
Can't Pinch Zoom when the Free Transform tool is selected
I'm using a MacBook Pro (2,9 GHz Quad-Core Intel Core i7) with MacOS 10.15.6 and can't Pinch Zoom when the free transform tool is selected. With other tools it works fine.
6 votes -
1 vote
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Grid Repeat becomes Non-Native Art after exiting and reopening the file .
Windows 10 OS and Latest version of Illustrator (April 19th, 2021).
I created a grid repeat of a object group. Then saved the file. Then closed the file. Upon reopening the file the grid repeat has become a non-native art object which I cannot edit.
The result was utter frustration.
1 vote -
Illustrator crash dialogue on fresh relaunch
Windows 10
Illustrator 25.2.1Illustrator crashed over 5 days ago. Ever since, whether I close Illustrator properly or not, I receive the "Adobe Illustrator quit unexpectedly" dialogue box every time I open the app.
1 vote -
Illustrator 2021 can't save with NVIDIA 1050
With this new version i can't save any document. My laptop gets freeze and I have an NVIDIA GEFORCE 1050 plus an Intel Core I7 9th Gen.
Please fix the compatibility with previous processors
1 vote -
Page size error and wrong PPI
I have a big problem.
I want to the print an A4 template (pixel size must be 2480 pixels x 3508 pixels print resolution), but if I open the template I see always this size 595 pixels x 842 pixels (screen resolution).
I chance the PPI to 300 in Rasterize menu, but the page size remains the same.
I hope you can help me.2 votes -
Falsely claims video drivers out of date
Your last 2 or 3 updates, after updating & re-opening AI, it tells me my video card driver is out of date. I have updated everything it tells me to update, they are correct & latest versions. Still AI tells me this with a pop up stating 'I may have performance issues if I continue without updating drivers'.
I've done all I can my end, had it checked by IT guys - can you look into it please?
I run Windows10 PRo.Thank you.
1 vote -
Toggle tool with CMD will not change back to current tool in 25.2
OS X 10.14 Illustrator 25.2
Using e.g. the pencil tool and switching temporarily to move tool will with pressed CMD key, often results in not changing back to current pencil tool after release of the CMD key.
Works fine with 25.1 but does not work properly with 25.2.
Especially while making hand drawings, where one changes often between pencil - move - eyedropper - this is quite annoying. Could you please fix this?
1 vote
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