Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8121 results found
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Illustrator keeps freezing after about 30 minutes work
Intel Core i3, Windows 10.
It keeps freezing or crashing when i go from one tab to another within the program. This problem is happening every 30 minutes of work and making it impossible to use the program and I'm losing work that I'm currently using.
I have to close the program down and start it up again. Once I change tabs I get the dark grey background and I cant go any further.
I have uninstalled and reinstalled Illustrator and I am having the same issues.
1 vote -
"Save" action aborted by a subsequent "Save as" action
I'm using Version 25.0 on a Mac with Catalina OS (10.15.7). In all past versions of Illustrator, once you had initiated a "Save", nothing could interrupt that. Now, saves are both slower and interruptible. If I try to "Save" my .AI file, then do my "Save as low-res PDF" action to export a version for clients, the "Save as low-res PDF" action will cancel the "Save" if it's not yet complete. And there is no indication that this has happened. This means my AI file will revert to the old version without my knowledge, while the low-res PDF will be…
2 votes -
2 votes
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Error en Librerias de Adobe
Al abrir Adobe Illustrator la ventana de emergencia informa de este error: Error en /Library/Application Support/Startup Scripts CC/Adobe InDesign/idtk _ menu _ datan.jsx
Adobe Illustrator versión 25.2
Sistema operativo: macOS Big Sur versión 11.2.1 (20D75)
2 votes -
塗りをグラデーションにするとオブジェクトに不要な線が出る
添付ファイルの通りです。
2 votes -
Illustrator not outlining type correctly
I've only started to encounter this recently and it doesn't happen with all fonts. When I outline certain typefaces - such as your Source Sans - it outlines parts of some letters individually, such as the bar in the letter 'A' in the attached example, or does some bizarre detour as seen in both the comma and the apostrophe (the two most typical examples I could think of).
All I am doing is outlining type with no stroke.
I'm running Illustrator 24.3 and Catalina 10.15.6
5 votes -
Adobe Color panel not working - cut off
The Adobe colour theme panel does not work - it is persistently cut off to the right hand side, the panel can not be dragged to the right and fully opened up. It is unusable. It does not behave correctly when docked with another panel either.
Serious bug that has been around for ages, well over a year and not fixed.
Current version of illustrator on fully up to date windows 10 machine 64 bit.
Preferences have been cleared/re-set, as has cache. I've also reinstalled illustrator and get same behavior. I've also tried with general Ui font size setting, nothing…
1 vote -
Big Sur
Updated Big Sur and Illustrator about the same time one of them is no letting Illustrator open at all, entire day lost
3 votes -
Pathfinder tool functions not working
I am using Illustrator 2021, which just auto-updated, running on Windows 10.
The Pathfinder tool's functions (Unite, Minus Front, Intersect, and Exclude) are not working just after Illustrator 2021 updated. The Intersect subfunction still produces a "The filter produced no results" error box, but none of the other functions do anything.
In the attached image, the two ellipses are supposed to get merged into a lumpy shape, but they don't.
3 votes -
Unwanted bounding box
I'm working on a
MacBook Pro (Retina, 15-inch, Mid 2015)
Processor 2,2 GHz Quad-Core Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro 1536 MBTwo bounding boxes appear in my .ai file they wouldn't have bothered me if it weren't for the fact that they distort the design on export.
Looking forward to hearing from you.
Best regards,
Silvia Garofalo2 votes -
"Horizontal Distribute" buttons broken in Illustrator 24.2.1
Illustrator version 24.2.1 on Mac OS 10.14.6 When multiple objects in a row are selected and any of the Horizontal Distribute buttons are hit, the objects are stacked on top of each other instead of distributed out based on farthest left to right. It appears to be copying the function of Horizontal Align buttons.
10 votes -
Applescript commands error on Ai v25.1.
Applescript: Execute Menu Command & select all on active artboard (the only ones I documented) Fail on Ai v25.1 (MacOS Catalina).
Seems certain AS commands have broke with the newest update.
Multiple AS errors occurred on two Macs, both were fixed by downgrading to v25.01.
Thanks.
1 vote -
AI files opening as old versions
Illustrator is intermittently not properly saving my files and is opening old versions of the AI file.
This is my workflow:
Create design and save AI file. Save PDF file and send to client. Receive amends, open AI file and amend + save. Save PDF file and send to client.
Repeat until the design is approved.
At this point I open the AI file and prepare the print files for production.
However, the AI file is opening as an older version and does not have the latest amends saved. This is costing us £100s in incorrectly manufactured items.
PLEASE HELP!!!
3 votes -
SVG Import damaged
Windows 10 latest, Illustrator 25.2
Importing a Svg vector city map, the street names are not rendered any more. The file works perfect in Inkscape and any Browser, but since some versions of Illustrator they are gone. Installing the latest available 24.3 version, the problem persists.
Is there a download option for older versions since 24.3, since some versions before it worked over years.
File upload doesn't seem to work here neither...2 votes -
Illustrator2021 V25.2.1 always not responding when working
There is always loading icon and not responding happened while I working it happened after every command.
1 vote -
Illustrator impossible d'enregistrer des fichiers sur un NAS Synology
Bonjour,
Depuis quelques temps, je ne peux pas enregistrer mes fichiers .ai sans qu'Illustrator ne créé de fichiers .tmp ou .ai en les renommant "Acr...."
Je ne peux pas toujours enregistrer les modifications effectuées dans mes fichiers. Apparemment c'est encore pire si j'utilise un script d'action.
En local aucun problème. Que faire s'il vous plaît ?
Mac Os Big Sur 11.1
NAS Synology
Illustrator 25.2.2 2021-
Capture d’écran 2021-04-21 à 09.40.47.png 352 KB -
Capture d’écran 2021-04-12 à 10.56.30.png 201 KB -
Capture d’écran 2021-04-20 à 16.22.47.png 257 KB -
Capture d’écran 2021-04-22 à 11.24.20.png 99 KB -
Capture d’écran 2021-04-20 à 08.58.38.png 113 KB -
Capture d’écran 2021-04-15 à 08.12.55.png 159 KB
1 vote -
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Cannot open any .ai file
Windows 10 64-bit (latest update) and Illustrator v 25.1
Opening a file from Explorer and with [File] > [Open...], yet the Illustrator application does not react. I also cannot open files that are stored in the cloud. There is no error, the app is just not responding, yet not crashing.Update: The issue is not with the files that I'm trying to open. They aren't corrupt or anything. I cannot even create a new project file. Templates wont load either. The hands-on tutorial do not start, too.
2 votes -
Make Free Transform Tool (E) duplicate objects with Alt held
Windows 10 64bit... every version.
AI version... 22, 23, 24, 25...Actual behavior: having the Free Transform Tool (E) on the screen disables the function of the 'Alt' key (duplicate) when holding and dragging artwork.
Expected behavior: the Alt key function should duplicate artwork art as usual.
It's one of those silent but infuriating bugs that has been around through all the versions for years now.
2 votes -
Add Clipboard Clear Data Tab
Hi, it is great that when closing the illustrator file I am able to clear my data, however, other than some tech hacks, I've found this is the only simple way to do so.
I've unfortunately been working on a crashing document for the majority of the day and can't clear my clipboard because ethe program crashes when I close it down. This is a 4 word phrase with a blended path, nothing else. When running AI, it takes up 97% of my memory.
It would be awesome if there was a simpler and manual way to clear my clipboard…
2 votes -
Libraries content window disappear
When you choose a color from the swatches save in the cloud library with an item selected on the canvas, in order to alter its color, the following bugs happens.
If you do not "deselect" the libraries panel, and use the keystroke " ctrl + ] " or " ctrl + [ " in order to change the layout Z-index of a sub-layer, it makes the libraries items disappears altogether.
The only way to fix it is to close and restart Illustrator.
Thank you and good luck,
Nico1 vote
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