8122 results found

1. Clicking an item in a dropdown menu also clicks through into the underlying panel

   Describing my program layout:
   With my panels locked to the right hand side of the program, I have two columns of panels, Stroke/Brush/Color/etc. on the far right (minimized to select individual panels to expand when needed), and "Swatches" as a standalone column locked to the left of my other panles and constantly expanded.

   Describing the error:
   With the Swatches Panel column expanded, and my other panels stacked and minimized, if I were to select the Stroke Panel from the right, and expand that single Panel from the column it would overlap the swatches panel. Making Arrowhead selections from the dropdowns ends up selecting from the underneath Swatch panel. This causes my fill/stroke color to change to whichever swatch happens to be "under" the arrowhead dropdowns when I make a selection.

   I have not tested this with other Panels, but it occurs often enough in this setup that it's a severe disruption to my workflow and adds unwanted colors to existing artwork that is not intended, and may not be caught prior to production. Photo attached shows unintended swatch selection after dropdown arrowhead selection was chosen.

   Describing my program layout:
   With my panels locked to the right hand side of the program, I have two columns of panels, Stroke/Brush/Color/etc. on the far right (minimized to select individual panels to expand when needed), and "Swatches" as a standalone column locked to the left of my other panles and constantly expanded.

   Describing the error:
   With the Swatches Panel column expanded, and my other panels stacked and minimized, if I were to select the Stroke Panel from the right, and expand that single Panel from the column it would overlap the swatches panel. Making Arrowhead selections from the dropdowns… more

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2. Artboards and arrowheads disappear

   Mac OSX 10.13.6 Illustrator 24.0 Creative Cloud
   Opened a file
   strokes with arrowheads to be strokes and artboards that were present when the file was closed to still be there.
   Strokes were dropped to shapes and grouped and the artboards were gone.

   I've seen this before and I can't figure out why it's happening. I have a file that I just worked in a few days ago and now when I open it, all the strokes I had with arrowheads are broken down into a shape for the line and a shape for each arrowhead and then the whole thing is grouped multiple times. On top of the stroke issue there were 3 artboards in the file when I closed it the other day. Now there is only one artboard. The artwork is there where the artboards should be, but the artboards themselves are gone.

   Mac OSX 10.13.6 Illustrator 24.0 Creative Cloud
   Opened a file
   strokes with arrowheads to be strokes and artboards that were present when the file was closed to still be there.
   Strokes were dropped to shapes and grouped and the artboards were gone.

   I've seen this before and I can't figure out why it's happening. I have a file that I just worked in a few days ago and now when I open it, all the strokes I had with arrowheads are broken down into a shape for the line and a shape for each arrowhead and then the whole thing… more

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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3. Current bugs that are making it nearly impossible to get work done

   As I type this, I'm reinstalling AI for the second time this month. This time without saved prefs. Please, Adobe, make this storied and remarkable piece of software STABLE before you talk about giving us new features. I don't want a new icon, I want not to have to explain to my boss that I didn't get anything done this morning because my industry-standard software didn't work.

   AI 24.2 (June 2020)
   MacBook Pro 16"
   2.6 GHz 6-Core Intel Core i7
   32 GB
   AMD Radeon Pro 5500M 8 GB
   Intel UHD Graphics 630 1536 MB
   1 TB internal SSD, with 2 external SSD scratch disks

   1. Crashes CONSTANTLY. Connect or disconnect a display: crash. Wake computer from sleep: crash. Check email in a different app: crash. Literally, walk away from my desk or use another app for a while: crash. This has been happening since March. I've sent so many reports, complete with what I was doing "to trigger the problem."
   2. Intermittently doesn't update files hosted in the library/cloud.
   3. When a filename in that library is selected, you start typing a new name and it starts selecting tools with keyboard shortcuts.
   4. When making a change to width or height, proportions are locked even if the lock proportions button is unselected.
   5. Align buttons randomly throw the non-key object hundreds of pixels out of place when you're trying to align to center. This one has been going on for years.
   6. New real-time drawing intermittently doesn't work, even on a new document, with only a single vector rectangle and one short sentence of text.
   7. Can't resize certain panel group widths (this started today).
   8. Regularly resets Snap to Pixel, after I've turned it off.
   9. Export for Screens constantly forgets where you last saved a file. Intermittently does this immediately after setting the output location, effectively ignoring my input.
   10. Export for Screens adds a suffix to file names, even if you removed said suffix.

   As I type this, I'm reinstalling AI for the second time this month. This time without saved prefs. Please, Adobe, make this storied and remarkable piece of software STABLE before you talk about giving us new features. I don't want a new icon, I want not to have to explain to my boss that I didn't get anything done this morning because my industry-standard software didn't work.

   AI 24.2 (June 2020)
   MacBook Pro 16"
   2.6 GHz 6-Core Intel Core i7
   32 GB
   AMD Radeon Pro 5500M 8 GB
   Intel UHD Graphics 630 1536 MB
   1 TB internal SSD, with 2… more

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4. Extremely slow resize objects selected with multiple sublayers.

   The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).

   But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.

   The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation

   The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )

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   0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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5. Icon font shows Tofu

   I created a font with emoji. I installed it in the Application support/Adobe/Fonts folder as I do with all fonts I test. Emoji characters like duck show two Tofu characters, although in the glyphs panel it is displayed correctly, please see attached screenshot.

   In all other applications, the character can be displayed.

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Crash on save to old versions

   Whe you have vertically centered text areas and you try to save as an older version Illustrator crashes.

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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7. Variable Font bug: "wiggling" top of "U"

   1. Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1

   2. Install the font from font/DaikonVF-mini.ttf

   3. Run Illustrator 24.2.1

   4. Type "AU" and choose the Daikon VF font

   5. In the property bar, click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-Illustrator-24.2.1,.mp4

   6. The same problem occurs in InDesign 15.1.1

   7. The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.

   8. The problem no longer occurs in FontView 2020 (which I’ve rebuilt with newest FreeType). I’m including both the 2019 and 2020 version of FontView in the ZIP.

   9. The problem also does not occur in Chrome 83 (which I think uses FreeType for VF), nor it occurs in Safari 13.1.2. Videos are included in the "video" folder.

   So it seems that it’s a bug in FreeType which was fixed by the FreeType developers. If Illustrator and InDesign use FreeType for VF, then Adobe should update FreeType to the newest version

   1. Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1

   2. Install the font from font/DaikonVF-mini.ttf

   3. Run Illustrator 24.2.1

   4. Type "AU" and choose the Daikon VF font

   5. In the property bar, click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-Illustrator-24.2.1,.mp4

   6. The same problem occurs in InDesign 15.1.1

   7. The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.

   8. The problem no longer occurs in FontView 2020 (which I’ve… more

   3 votes

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8. Asset export password bug 24.2.3

   Illustrator info: 24.2.3 (64bit)

   System info:
   Windows 10

   Steps:
   If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

   This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

   This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

   The only workaround I know of, is to save a dummy pdf with the correct settings before using the asset export, needles to say this is a damper on workflow efficency.

   The presets used does not have password protection enabled. I am reasonably sure you can't put passwords in the presets actually. I tried now, and the password protection option was not enabled when I applied the preset.

   Ton Frederiks LATEST
   Adobe Community Professional , a minute ago

   I can replicate that behaviour.

   You can report it here:

   https://illustrator.uservoice.com

   https://community.adobe.com/t5/illustrator/asset-export-password-bug/m-p/11370667?page=1#M189597

   Illustrator info: 24.2.3 (64bit)

   System info:
   Windows 10

   Steps:
   If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

   This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

   This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

   The only workaround I know of, is to save a dummy pdf with the correct… more

   3 votes

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9. Graphics Errors in Big Sur

   I have a brand new Mac Mini 2020, just released. I have been having weird glitches with graphics rendering, and I found this post
   https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bug

   Looks like it has been closed for commenting, and blame on Beta. However, I still have the issue. I am on Big Sur 11.0.1 on a brand new machine running AI 2021

   I took advice and disable GPU Performance, and it seems to be working now.

   Just a heads up

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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10. Colours of Layers defined in documents saved by version 23.1.1 & prior are shifted one colour down the list by Illustrator 24.0

    When a document created by or saved via Illustrator 23.1.1 or prior is opened in version 24, some (but not all) the Layers are incorrectly set in the colour immediately below the correct colour in the default Layers colour list.

    For example, a Layer that was set in “Brick Red” in a version 23.1.1 or prior document, is automatically changed to be in “Olive” when opened in version 24.0. “Olive” is immediately below “Brick Red” in the default colour list.

    This error is consistent across many different Illustrator CC documents - e.g. every document that I tested & that had a layer that should be in “Brick Red” now has that layer in “Olive”, BUT not every Layer colour is affected.

    Layers set in the first 3 default colours - “Light Red”, “Light Blue” & “Green” - appear correctly coloured across many documents. Possibly some other Layer colours are unaffected too.

    As I’ve replaced Illustrator 23.1.1 with version 24.0, I can’t open any of the affected documents in version 23.1.1 to see if overwriting them with a version 24.0 save permanently damages the correct colouring, or if the colours would revert to being correct if the documents were opened again in version 23.1.1.

    This sort of sloppy coding error is infuriating, and is precisely why I’d NEVER normally upgrade to a “dot-zero” release of anything. However I’d been getting issues with Illustrator 23.1.1 crashing when opening documents for the past few days (possibly related to updating the OS to macOS Mojave 10.14.6 - 18G1012 from the previous “version” of 10.14.6) and upgrading to Illustrator 24.0 has (ironically) fixed that issue at least.

    When a document created by or saved via Illustrator 23.1.1 or prior is opened in version 24, some (but not all) the Layers are incorrectly set in the colour immediately below the correct colour in the default Layers colour list.

    For example, a Layer that was set in “Brick Red” in a version 23.1.1 or prior document, is automatically changed to be in “Olive” when opened in version 24.0. “Olive” is immediately below “Brick Red” in the default colour list.

    This error is consistent across many different Illustrator CC documents - e.g. every document that I tested & that had… more

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    15 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Anish Kumar responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1
    Now your files created in 23.1.1 or prior will retain layer color when opened in 24.0.1

    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks
    Anish Kumar

11. Please fix export SVG, Adobe illustrator, AI ruins vector graphics

    I used AI to create vector graphics for a game for around 3 months, until now, I moved to Affinity designer until AI fix their SVG export

    In AI a problem was always present:
    The SVG export.

    Adobe Illustrator ruins SVG graphic files:
    - Gaps between shapes
    - Gradient color unwanted alterations
    - Layers might overlay incorrectly
    - Wrong transparency percentage
    (All the above only after exporting in SVG format)
    (I only work using vector graphics, so the issues are all for vector graphics)

    ---

    Please, fix vector graphic exporting in SVG format
    _

    1. Windows 10 home / Adobe Illustrator CC
    2. Exporting SVG vector files only
    3. I expected to keep the same appearance/quality than in the .AI format
    4. I got the issues posted above, meaning in a low quality and broken SVG graphic file
    5. -

    I used AI to create vector graphics for a game for around 3 months, until now, I moved to Affinity designer until AI fix their SVG export

    In AI a problem was always present:
    The SVG export.

    Adobe Illustrator ruins SVG graphic files:
    - Gaps between shapes
    - Gradient color unwanted alterations
    - Layers might overlay incorrectly
    - Wrong transparency percentage
    (All the above only after exporting in SVG format)
    (I only work using vector graphics, so the issues are all for vector graphics)

    ---

    Please, fix vector graphic exporting in SVG format
    _

    1. Windows 10 home / Adobe Illustrator CC
    2. … more

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. blob brush

    Any idea what is causing these weird color boxes? not having issues with the blob brush but these are annoying

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    2 votes

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13. Object move increments is off

    Mac OS Catalina 10.15.6
    Illustrator 24.3
    Updated 09/26/2020

    1. Checked preferences, changed to .001 px and rebooted illustrator

    2. Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.

    3. After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.

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    1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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14. SVG files doesn't open correctly. - Illustrator

    I have added as attachment the .svg files which aren't opened correctly, it is kinda only showing the filling.

    This problem accures in Illustrator Windows, and iPad OS, didn't tested on mac right now, but i don't have big hope.

    My guts tell me that there is a newer SVG standard, which isn't implemented yet?

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15. Can't change file type after making a new folder in "Save As"

    Running illustrator 24.2.3 on macOS Catalina 10.15.6.

    Steps:
    Open the "Save As" window
    Create a new folder

    Result:
    Drop down for select file type and the button for "Save as Cloud Document" become unresponsive.

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16. App crashes very often and linked graphics lose their link connection

    macOS Catalina 10.15.7
    Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.

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    1 vote

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17. Crashing

    Since I updated 20 2021, I have has slow sluggish response and for no reason at all the program locks up and then crashes. Unfortunately I have to recreate all the art that I spent hours working on. Very Frustrated!

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18. Resizing rotated rectangle using selection tool drags wrong side

    If I use the rectangle tool to create a square/rectangle, rotate it (for example, 45 degrees), then try to resize using the selection tool, it resizes the wrong side. For example, if I drag the bottom left side, it moves the bottom right side.

    I've included a screen record demonstrating the issue.

    Operating system is Mac, Mojave, 10.14.6

    Illustrator version is 25.0.1 (though this bug has been noticed in older versions)

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19. Lock object function not available

    When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out

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20. Opening all my old files are blank

    When I open old logos and images I have created they are just opening as blank white canvases. Example file attached.

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