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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8107 results found

  1. Lag on every move I make!!

    Moving an object. Changing the tool. Changing a colour. Everything move I make in illustrator brings up the colour wheel of death. Just moved from CS6 to CC, worst move ever.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  2. SVG paste truncating curves

    Pasting SVG seems a bit broken. I have 1778 curves that I've copied from Rhino 3D WIP (it copies as SVG). I paste it to Illustrator, and Most of the curves automatically change to straight. Not only that, but it's automatically merging some of the points that are close together.

    This leads me to believe that Illustrator is rounding the points lower than it should.

    Enter Inkscape. I pasted there, and it's fine. I wanted to check to see if it was a failure of Rhino. So copied from Inkscape and paste to Illustrator... same issue.

    Copy only a Little…

    2 votes

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  3. Stroke not aligned with Fill

    Stroke is not aligned with Fill
    When Drawing, the stroke is not rendered on the actual place where it's placed and not properly aligned with Fill

    1 vote

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    1 comment  ·  Brushes  ·  Admin →
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    It looks like your path using a brush applied to it, and it’s a loose and wobbling brush tip, not following the centerline. The fill knows nothing about the brush tip and strictly follows the vector path, unlike brush.

    To solve the problem, you’d either have to use a different brush and make the path look wobbly at the object level with other means, like Roughen effect, or expand the appearance of the objects and fix the fill manually.

  4. Auto spell checker wants to capitalise new lines after forced line breaks

    This is a bug report for the new auto spell checker feature in Illustrator 2020.

    It does not understand that when you force a line break (using shift-return, not making a new paragraph with return), it’s not a new sentence.

    So it wants to capitalise the first word on the new line.

    This makes no sense and does not match the way it works in InDesign.

    Thanks for fixing that!

    20 votes

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  5. image eps

    For some reason, as long as it is an eps file that needs to be placed or relinked to the image, it will be very slow

    1 vote

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  6. Freeform gradient locking spot color

    If you use a spot color in a freeform gradient the swatch becomes locked, so you can't change the name or merge/delete the swatch.

    macOS 10.14.6
    Illustrator 24.2.1

    3 votes

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  7. Workspace show problem

    Workspace panels & Tool panel continually disappear when I change the workspace from type to another and the only way to show them is to Quit the program this is toooooo Bad

    4 votes

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  8. Font Activation Not working in Illustrator 2020

    I have repeatedly tried to activate fonts from Adobe Type with no success. It keeps showing as Activating. When I go to fonts.adobe.com it shows that the font is activated (Good Times Ultra Light) in the browser but in Illustrator it never shows the cloud with the checkmark. I have rebooted but still the same issue.

    1 vote

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  9. Creative cloud cannot load when opening a file

    When I try to load a file from my creative cloud folder it says creative library cannot load error .
    Happen with my iPad Pro only not only in illustrator but all Adobe apps .

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  10. The shortcut to select layers between objects not working

    As the title says. The ALT+CTRL+[ (or +]) shortcut to select the layer below or above the selected object is not working as intended.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Background Save does not work

    Background Save does not work in Illustrator unless very specific conditions are met (must be a PDF-compatible AI file). Many users prefer to work with PDF switched off - and background save should also work when saving the file as a PDF document. It's basically a half-finished feature and should work under all circumstances and conditions.

    2 votes

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  12. Stroke weight defaults to 10pts on oversized custom Artboard

    If I create a new document one of the standard sizes, say Letter... then draw an object and apply a stroke... the stroke size defaults to 1pt as it should. However, if I define a new custom oversized artboard, say 500 inches square, then draw and object... when I apply the stroke, the size defaults to 10pts.

    2 votes

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  13. I can't save my ai file on my device.

    I pay for a monthly plan for all adobe programs and all my work saves only on cloud and I don't have access to have my creative property on my computer. Why? Where do I need to find details about it and fix?

    1 vote

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  14. not respoding

    when entering adobe illustrator initial view, it always doesn't respond

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  15. update 24.2.3 so glitchy - pasting and moving deletes blur and brushes

    On iMac Mojave 10.14.6 the Ilustrator Update 24.2.3 is very glitchy. When pasting and moving artwork it deletes Gaussian blur and brushes from pasted artwork so then I have to redo all the work again by selecting and clicking on the appearance. ( see pics 1 and 2) Also when reflecting an object it defaults to an angle and not flipped as normal. Please fix, thanks.

    2 votes

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  16. Illustrator très lent depuis la dernière MAJ. MacOS Catalina 10.15.6

    J'ai fait une mise à jour il y a environ 3 semaines et je viens d'en faire une autre. Depuis la première MAJ, mon Illustrator est très lent, ce ne travaille pas bien du tout.

    3 votes

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    0 comments  ·  Performance  ·  Admin →
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  17. Transparent PNG exporting fine but gives black background when importing

    I used Illustrator 24.1.1 to export transparent PNG images. I can use these images in other programs and as web images but when I want to use them in Illustrator again it opens with a black background. I've tried to copy and paste the images, I've tried to place it and even to open it and then drag it to my workspace. Nothing works. I'm using Windows 10.

    2 votes

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  18. lagscreen trail when I move the shapes around or when I use the quick hand tool

    I think my Illustrator 25.0 has an issue with GPU rendering as it randomly starts leaving that "rendering" trace when I move something or when I use the quick hand tool and it only works fine if I close and reopen the document. I am using a Lenovo Yoga and Windows 10. Attached below is a screenshot of the error.

    1 vote

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  19. Very glitchy system. Fix the BUGS!

    Since the last update it has been very glitchy. Courser is grabbing at incorrect points for the last 4 days. Makes it VERY difficult to execute work that needs completed.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  20. Unable to remove/delete payment method on inactive plan or on active plan

    as a client i am unable to remove/delete my payment method under my account profile for active plan or inactive plan. With data breach news surfacing every now and then, Adode should not save such payment method details. and client/customer should have option to remove/delete the payment method details.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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