Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8170 results found
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Adobe Illustrator Issue
When I opened the illustrator, it seemed like it keep annoyed. I suspect it would be bug. Please fix this. Thanks!
1 vote -
MacOS 10.14.6 PDF
When saving using an existing PDF preset the crop marks offset values have been changed from .25 to .025. And the bleed values have changed from .5 to .05. See screen capture.
1 vote -
Artefacts while dragging anchor
After having drawing a polyline and drag one of the corners to a new position there appears black artefact shapes.
Windows 10
Illustrator 25.0.11 vote -
A blank white popup window opens over a file when opening.
Closing the window gets it out of the way & I can continue. It only happens the first time I launch AI and then open a file.
I'm on a 2016 MacBook Pro running Catalina & Illustrator 24.0.
Screenshot attached.15 votesSpin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to sharewithai@adobe.com with Illustrator version used.
-Rama
Illustrator Team -
Double-click on swatch doesn't bring up swatch options anymore.
Mac OS Mojave 10.15.5
Adobe Illustrator 24.2I used to be able to double-click a swatch to bring up swatch options, but it does not bring up the dialogue box anymore.
3 votes -
Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos
Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos
1 vote -
Soooooooo slow!!
I've recently subscribed to Adobe Illustrator which is a good system, but using the software slows my computer down to an almost standstill. So much so that I can't use it efficiently. I've tried to cancel but it looks like I have to pay nearly £80 to cancel! I want to use the software but it simply is not compatible with my Mac. I'm using Mac Catalina 10.15.7.
1 vote -
Shear degrees not working in Transform window latest version 25.0.1
Using the shear in the transform window works but not correctly, When using an arrow to shear an item, the number switches from 0 degrees to 1 degrees and then back to 0 degrees and does not hold the changed degrees number but does shear the item. so if you want to shear say 15 degrees you can push the arrow key 15 times and it will work or you can type in 15., BUT will revert back to 0 degrees so you have no clue how much it is sheared. Rotation degrees works fine in the same transform window.…
1 vote -
restoring files is NOT working
I was working on a project and my computer reset on me automatically. After it was done, I tried going back into Illustrator and my work was gone. I have tried restarting the app and my work has not came back! Please help me restore my work!
1 vote -
Dock does not hide when toggling full screen
Hello, I'm using MacOS High Sierra and Catalina, however the dock does not hide when toggling full screen in Illustrator and photoshop, like any other apps. Any help ??
1 vote -
The list of available fonts is not displaying correctly, typekit not visible as well
This is what I'm getting when opening the search for fonts. I don't see any usable list of fonts nor the typekit options .
What could be the reason for such illustrator behavior?
1 vote -
Adobe themes panel window is cut outed..
The adobe themes panel window is showing in half, while it does not have a scaling option also to scale.
The right half of the window is cut out & non-accessible.
SEE the IMAGE below
Ive restarted multiple times but still same issue.
This is my system
Device name Mohit-HQ
Processor Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
Installed RAM 8.00 GB (7.86 GB usable)
Device ID 453A1378-11E9-4CA8-AC95-62E230C28715
Product ID 00327-30000-00000-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support1 vote -
1 vote
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Preview pane no longer displays preview of .ai files v24
Since the update to v24, I've not been able to see a preview in my preview pane for .ai files when opening a document. This is extremely helpful and hope that it returns.
12 votes -
Text with missing fonts do not always highlight
Even though "Highlight Substitute Fonts" is enabled in Preferences, text is not always highlighted when a font is missing. Expected behavior is for text with missing fonts to be highlighted in pink when this feature is enabled.
13 votesHi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are able to reproduce this issue, investigating this further.Regards
Ankit Goyal -
In-app tutorials not opening
I am using Adobe Illustrator 2020 24.1.2 that I downloaded from Adobe Creative Cloud Desktop.
I am operating on a Microsoft Windows 10 Home version 10.0.18363.
I opened the app and clicked on the in-app tutorials available in the Learn section. The tutorials that opens in browsers open just fine, it is only the in-app tutorials that do not respond in any way when clicked on.
I expected the in-app tutorial to open and show a step-by-step tutorial by opening a new project, similar to the in-app tutorials in other Adobe apps (Premiere Pro, Photoshop, etc.).
The actual result was…
6 votes -
illustrator preview is black and white (fills but not lines?) when file background is transparent
mac os 10.15.6 / ai 24.3
file preview for fills (but not lines) becomes b&w when the file background is transparent. when a background is turned on, preview is fine.
2 votesCan no longer be reproduced.
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Gradient Window Color Slider buggy, Selection area too small, adding color instead of selecting the color
After updating to 24.2. Gradient Window Color Slider buggy, Selection area too small, adding color instead of selecting the color. Then it doesn't allow the selection of the color because it wants to add a new color. When I keep trying to select the color it is showing a plus sign and will not allow me to select the color that is there.
5 votes -
No x- and y-values for rectangles in the top menu bar
The last Update 24.2 installed. When drawing a rectangle there are no more x- and y-values shown in the top menu bar!!! So they can’t be edited. Only the width and height is shown. How miserable.
2 votesI happens when the width of the screen is not wide enough to fit all the elements the Control panel can display. Some blocks, especially from the Transform section, get omitted.
To workaround this without purchasing a larger display, one can open the Control panel's flyout menu, untick some options, like Align, and check if the section needed returns. If yes — then please vote here for a feature that would allow us to change the order of blocks in Control: https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/40231882-allow-us-to-chose-order-of-controls-in-control-pan
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relink bitmap file, or update link error
every time i update the linked file, this annoying message always pop-up. it can't happen in the previous version of illustrator.
1 vote
.png){kind=link}
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