8130 results found

1. Illustrator 24.0.1 lags...

   Copy and paste will freeze and take about 5-10sec before i can do anything after copying even on simple files. I have tried every different performance setting combinations. Its really like adobe is just letting more and more problems every time there is a new version released...

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. 27 Spot Colour limit

   We cannot record more than 27 spot colors in illustrator. I do a lot of pantone, but I can only record 27. I need to be able to save all colors in the color library.

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3. CC 22.1 on MAC OS X El Capitan V10.11.6

   When using the direct selection tool you cannot see what's been selected - the selection doesn't highlight.

   Guides keep disappearing when clicked-on with the selection tool. When you select-all - all the guides disappear.

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4. Random crash

   Adobe Illustrator cc 2020 is randomly crashing, even if I'm not using it. It's happening at least a couple times a day. I'm using the last version of Catalina in my mac.

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   0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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5. Save dialog box not showing on 24.1

   At Saving a document for a first time, it only appear the window box with nothing on it. Until I change of Desktop, everything appear in the dialog box, then I can go back to the Illustrator desktop, put a name to the file and save without more issues. I've downgraded to previous release (24.0.3) and everything works fine again.
   I use Mac 10.15.3, Multiple Desktops (One for Photoshop, one for InDesign, one for Illustrator), iMac 5K 24 GB RAM - 2 GB VRAM. The Illustrator version failing: 24.1

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. Import error when trying to export Illustrator settings

   When attempting to export my Illustrator Settings (My Settings -> Export Settings...) to a file for backup I receive the error message "An error occurred. Settings were not imported."

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. AppleScript "export as svg" with options triggers error

   tell application "Adobe Illustrator"
   try
   tell current document
   export to outFile as SVG with options {class:SVG export options, coordinate precision:5, font type:outline font, minify svg:true, raster image location:link, responsive svg:true}
   end tell
   on error errMsg number errNum
   log errNum & space & errMsg
   tell current document
   export to outFile as SVG with options {coordinate precision:5, font type:outline font, minify svg:true, raster image location:link, responsive svg:true}
   end tell

   end try
   

   end tell

   Including class:SVG export options triggers an error at runtime even though the code compiles. Excluding it in the list of options exports a file but applies none of the options. Someone else discovered this and commented in the support forums in 2016.

   tell application "Adobe Illustrator"
   try
   tell current document
   export to outFile as SVG with options {class:SVG export options, coordinate precision:5, font type:outline font, minify svg:true, raster image location:link, responsive svg:true}
   end tell
   on error errMsg number errNum
   log errNum & space & errMsg
   tell current document
   export to outFile as SVG with options {coordinate precision:5, font type:outline font, minify svg:true, raster image location:link, responsive svg:true}
   end tell

   end try
   

   end tell

   Including class:SVG export options triggers an error at runtime even though the code compiles. Excluding it in the list of options exports a file but applies none of the… more

   3 votes

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8. no preview of current work

   the preview or where you work does not show rather it simply shows the previous page and does not change

   1 vote

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   0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
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9. color

   My colors in Illustrator are still displaying wrong.

   There is a discussion about it here, that claims the bug has been fixed, but it has not.

   https://community.adobe.com/t5/indesign/indesign-illustrator-colors-displaying-wrong/m-p/10987079?page=1#M179316

   I am up-to-date in my version 24.1. I changed my Thunderbolt display colors back to factory settings in hopes of that being the issue, but it did nothing.

   Please fix this bug. I am in the middle of making a postcard and it looks awful. Thank you.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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10. Freezing and crashing constantly - menu gets messed up first

    Illustrator keeps freezing and frequently crashing. This is not a computer issue, it happened on my old computer and is still happening on my new Lenovo thinkpad. It happens the same way every time. First the menu bar gets corrupted (look at top menu photo attached). Then menus won't open. Then it crashes. Sometimes I can save first, but often not. I am losing a ton of work! I just lost a half hours work. I need this fixed. I have update illustrator several times it doesn't fix it. I'm attaching an image with the details of my system, but it has been happening on every computer I use regardless of the system.

    Illustrator keeps freezing and frequently crashing. This is not a computer issue, it happened on my old computer and is still happening on my new Lenovo thinkpad. It happens the same way every time. First the menu bar gets corrupted (look at top menu photo attached). Then menus won't open. Then it crashes. Sometimes I can save first, but often not. I am losing a ton of work! I just lost a half hours work. I need this fixed. I have update illustrator several times it doesn't fix it. I'm attaching an image with the details of my system, but… more

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11. Space After Paragraph is Missing

    I'm using Illustrator 2020, v24.0.1 on a MacBook Pro using OS Mojave v10.14.6

    Not sure where it went, but in the Paragraph tool, the "Space After Paragraph" feature is simply gone. I've rebooted the program and its still missing. Need this basic standard feature back ASAP.

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    3 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Illustrator crashing (V24) when connected to Dell USB docking station

    I'm having random Illustrator CC crashes when I try to open the program while my PC is connected to a docking station via USB. I was trying to open a downloaded file, so I thought that was the issue. Every time I would try to open AI it would stop responding, so I would shut it down. Once I unplugged from the docking station it would start to work normally again. So I'm not sure if AI not responding is related the USB or maybe a file.

    The downloaded file was even moved out of the downloads folder and AI would still crash.

    I'm having random Illustrator CC crashes when I try to open the program while my PC is connected to a docking station via USB. I was trying to open a downloaded file, so I thought that was the issue. Every time I would try to open AI it would stop responding, so I would shut it down. Once I unplugged from the docking station it would start to work normally again. So I'm not sure if AI not responding is related the USB or maybe a file.

    The downloaded file was even moved out of the downloads folder and AI… more

    2 votes

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13. the save file operation failed

    when I try saving to pdf

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. saving to pdf press

    Problem saving illustrator files to pdf "press"

    2 votes

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15. "Save As" dialog box not focused

    OSX Catalina 10.15; Illustrator 24.0.1 with Creative Cloud 5.0.0.354
    Safari, Mail, and Notes open in background

    Sometimes after using CMD+SHIFT+S to open Save As dialog, the dialog box will not be focused; filename will not be highlighted; TAB will not cycle through input fields; ESC will not close dialog box. Clicking somewhere on the box is the only way I've found to make it responsive as normal. After doing so, I can close the dialog with ESC; re-entering the keyboard shortcut afterwards tends to result in expected behavior, but sometimes the problem repeats. The keyboard shortcut should immediately open the dialog and focus the filename.
    I haven't been able to reliably reproduce the problem. It's happened with several filetypes, all saved to the user folder on the system drive, with and without other apps open, with files that were heavily edited and files whose only change was to the filename. When saving multiple files one after the other, without going to a different app, some may have the problem and others may not.

    OSX Catalina 10.15; Illustrator 24.0.1 with Creative Cloud 5.0.0.354
    Safari, Mail, and Notes open in background

    Sometimes after using CMD+SHIFT+S to open Save As dialog, the dialog box will not be focused; filename will not be highlighted; TAB will not cycle through input fields; ESC will not close dialog box. Clicking somewhere on the box is the only way I've found to make it responsive as normal. After doing so, I can close the dialog with ESC; re-entering the keyboard shortcut afterwards tends to result in expected behavior, but sometimes the problem repeats. The keyboard shortcut should immediately open the… more

    5 votes

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16. Issues copying linked graphics from a multi-page PDF opened in Illustrator as links.

    When opening a multi-page PDF in Illustrator, you have the option to import all pages as links for optimal performance. If there is bleed in the file, the size and scale of the graphic is correct UNTIL you copy/paste the link into the same or different document. Copying/pasting causes the linked graphic to resize:

    1. Open multi-page PDF with bleed in Illustrator and choose to Import PDF Pages as Links
    2. Select one of the linked graphics.
    3. Copy and paste into the same file (paste in front makes the issue more apparent).
    4. You will find the pasted graphic is now a different size/scale.

    Theory: When opening a PDF file this way, the linked pages load to the "CropBox." When copying and pasting these linked pages, The pasted graphic relinks itself to the PDF using the "TrimBox" instead. As a result, the image scales the "trimmed" size up to the "cropped/bleed" size when pasting the graphic. This is not expected behavior. I had thought this was working properly in CC 2019, but I was able to reproduce this glitch in CC 2019 as well.

    Workaround: Open your PDF in Acrobat Pro. Open the Set Page Boxes tool and change the TrimBox margins to match the CropBox margins (usually 0) and apply to all pages before saving the PDF. Now that the Trim and Crop sizes are identical, the glitch will be irrelevant when you open the PDF in Illustrator as links for copy/paste.

    Tested using:
    Illustrator CC 2020 v24.1.2
    Windows 10 Home v1903

    When opening a multi-page PDF in Illustrator, you have the option to import all pages as links for optimal performance. If there is bleed in the file, the size and scale of the graphic is correct UNTIL you copy/paste the link into the same or different document. Copying/pasting causes the linked graphic to resize:

    1. Open multi-page PDF with bleed in Illustrator and choose to Import PDF Pages as Links
    2. Select one of the linked graphics.
    3. Copy and paste into the same file (paste in front makes the issue more apparent).
    4. You will find the pasted graphic is now a different… more

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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17. Error Recolor artwork Adobe Illustrator 2020 24.1.2

    In the moment that updated the illustrator to the version 24.1.2, the module of Recolor Artwork doesn´t show the name of the color like in the past version of the software, I need a help with this, I use this module a lot.

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18. Opening a file within Bridge

    The document “ 2020SUMMER08_09.ai” could not be opened. AIRobin cannot open files in the “Adobe Illustrator document” format. IOS is 10.14.6 Version of Illustrator is Version 24.2.1

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    0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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19. "save as" issue

    MacBook Pro 15-inch
    2,2 Ghz 6-core Intel i7
    16GB memory 2400MHz DDR4
    macOS Catalina
    Illustrator 2020 v.24.1.2

    When I press cmd + save, it saves but then asks me to save again.
    Please see the link below for the screen recording I made.
    https://www.dropbox.com/sh/z7kycdcuoohqzz8/AACxbgR9OuX9S_fEmnrZkivaa?dl=0
    Please advise.
    I have had no communication since my last post.
    Thanks.
    Mike Britz

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20. Clipboard not working properly

    When copying and pasting in Illustrator, the properties of the object/text etc are not carried over. The only way it seems to work is if you copy the item several times, which is getting tiresome and not practical if using the 'cut' option.

    For example, if I copy and paste anything on 1 artboard, and try to paste in the exact same spot on another artboard (using Paste in place or paste in front/back) it doesn't paste in the same place. Also when copying text it doesn't copy over all the properties (size, font, colour etc). Even when copying objects it changes the colour slightly when pasting it again.

    I have reset my preferences several times, please help.

    Using MAC OS 10.15.3 & Illustrator CC 24.0.3

    When copying and pasting in Illustrator, the properties of the object/text etc are not carried over. The only way it seems to work is if you copy the item several times, which is getting tiresome and not practical if using the 'cut' option.

    For example, if I copy and paste anything on 1 artboard, and try to paste in the exact same spot on another artboard (using Paste in place or paste in front/back) it doesn't paste in the same place. Also when copying text it doesn't copy over all the properties (size, font, colour etc). Even when copying objects… more

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