Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8152 results found
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Files missing text elements when opening in illustrator.
Illustrator CC 24.0.1 windows.
when i open files i recently saved they are missing half of the text elements.
I can open the files in adobe acrobat and everything looks correct but when i open in illustrator its missing.7 votes -
2 votes
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Smart Guides buggy at artboard corners
When resizing snapping shapes or objects, Illustrator smart guides alert user that object is being snapped to corner or intersect, however it isn't actually, and it's not until you zoom right in that you realise it hasn't.
Snap to Pixel is turned off. Smart Guides are turned on.
There is no 'anchor' at that location other than the Artboard Edge.1 vote -
Library disappear glitch
Had this issue in the past and it still comes up. Libraries disappear from my workspace when I click tab or some combination of keys that I'm not sure of. Before, I used to have to shut down Ai altogether but at least now I can go to the drop down menu to retrieve them. This shouldn't happen in the first place though.
2 votes -
Version 24.2.1 Crashes at Launch
I am working on a MacBook and updated to version 24.2.1. It functioned for several days and now crashes at launch. I uninstalled the application and re-installed it, but get the same result. I keep version 23.1.1 on my computer, and it works, but of course I can not open any version 24.2.1 files.
Mac OS Mojave, 10.14.6 (18G3020), MacBook Pro (15-inch, 2017), 3.1 GHz Intel Core i7, 16 GB 2133 MHz LPDDR3
2 votes -
Can't move text along path - vertical line handles missing
The vertical lines that usually show up when pushing text along the path is missing. Even when using Direct Selection Tool, there are no handles to control the direction and placement of text along a path which is very frustrating.
Operating System:
Macbook Pro (retina, mid 2015)
macOS Mojave V10.14.5
Processor 2.2 GHz Intel Core i7
Illustrator v24.1.25 votes -
The new document preset for print defaults to iPhone mockups. Letter and legal and tabloid might be better choices
Use Letter and legal and tabloid for new document presets instead of a bunch of Iphone mockups
1 vote -
PDF書き出しをすると時々、反映されないオブジェクトがある
10コほどのレイヤーがあるイラストレーターをスクリプト：「レイヤーごとにPDF保存」にすると一番最後に書き出されたレイターの一部だけPDFに反映されないことがある。データが重たいとよく起こる。
1 vote -
Enter Key Exports First Artboard By Default
After selecting an artboard range to export, hitting the enter key as a method to export the artboard range results in the first artboard being exported, not the range selected.
5 votes -
BUG - perspective grid - ground plane widgets disappear
The Left and Right ground level widgets DISAPPEAR when the vanishing points are adjusted moderately far apart. There seems to be no way to make them visible again, which makes it hard to move the entire perspective grid to another location.
1 vote -
BUG - perspective grid planes disappear permanently
If the grid cell size is adjusted -- while some planes are turned off (with temporary SHIFT-hide function) -- the hidden planes cannot be made to reappear.
Select Left plane. Hover grid tool over an intersection in Left plane.
Press SHIFT. The right and ground planes disappear.
Adjust cell size with diamond widget.
Now try to make right plane or ground plane visible again -- gone forever.
This bug seriously interferes with using the Perspective Grid tools.
1 vote -
Menu item going to wrong link
When clicking Help > Manage My Account, I get routed to the color wheel. (https://color.adobe.com/create/color-wheel)
1 vote -
Crash on open/new documenti after window 10 update 4560960
After 4560960 update, illustrator crashes on open or new document.
Uninstalling update does fix it.Windows 10 home, all latest updates applied, happens on 10 machines, all different hardware.
Not sure if illustrator or windows bug. For now delayed updates for a week, hoping in a fix soon.
2 votes -
(macOS) File Format menu in save dialog becomes unresponsive after making a new folder
Steps to reproduce:
1. Perform a Save As... command
2. Navigate to somewhere in the file system using the save dialog
3. Make a new folder in the destination
4. The Format menu becomes unresponsive2 votes -
printing
Mac OS 10.15.6
Illustrator 24.2.3
I used to be able to print from Illustrator using my Epson L3150 printer.
It no longer prints. I used Default printing preset of Illustrator, then used default copy, then used custom. I checked and unchecked settings in advanced. All with the same result.
I tested this even on old files which I was able to print last Aug 2020. Can't print.
I opened the illustrator file in PDF and it was able to print.I would appreciate it if you can help solve this bug in Illustrator.
1 vote -
Edit just the path when text is on path
Editing the path, independently of the the text on the path is no longer possible. For the last couple decades, I could place text on a path, then I would select the direct select tool (group select via key modifier) and click just on the path to select just the path. Then, I would switch to the regular selection tool. At this point the handles for scaling an object would become visible. Then I could scale or distort the path, independently of the text. About 2 or 3 years ago, Illustrator was suddenly no longer able to do this. At…
5 votes -
Impossible to create a new swatch named 'White' or 'Black'
In my company we can print the color White as a spot color. Our printer reacts on the name of the color "White".
Until a while ago it was no problem to add a White color swatch to Illustrator.
Now I get an error (see image).I don't know why it worked before and doesn't anymore.
May be it's possible to make Illustrator work like Indesign and change the name of the original white-swatch to Paper?
My problem would be solved :)5 votes -
Illustrator ignores variable font kerning
As described. Illustrator is not interpolating kerning data. Using a font that works well on everything but Illustrator. Left is view in Chrome, right in Illustrator.
7 votesHi Alex,
Thanks for reporting this issue. Are you facing it with any specific font? Can you please share the details of the font and value of kerning that you applied in snapshot?
Thanks
Anish -
illustrator very slow to export to PDF (all versions including latest)
I recently built a new computer as my laptop was taking too long to make PDFs, the new computer should be 2-4 times quicker but actually takes longer to make the PDF from exactly the same file.
The old computer is a 2017 MacBook Pro:
Mojave 10.14.6
i7 2.8ghz 4 core
16gb 2133mhz LPDDR3 Ram
Radeon Pro 560 4GB GDDR5 GPU
512GB SSDNew computer is a Windows 10 Pro (fully updated)
Ryzen 9 3950x 16 core 3.5Ghz
64gb 3200Mhz DDR4 Ram
Nvidia 2080 Super 8gb GDDR6 GPU
2tb M.2 gen4 driveThe same file will pdf on the Mac…
1 vote -
Close button has gap
[windows 10] The close button on Illustrator has gap in the corner - and when your mouse goes to the corner (which it usually does when you want to close a window) - you are clicking on thee X button of the program beneath it. ...This is very furstrating and i just closed other software where i lost an hour of work. Adobe this is sloppy - Photoshop has simillar button, but the gap is closed, while for example - After effects uses the normal windows 10 border ....make this stuff the same! Such differences are acceptable from free software,…
1 vote
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