Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7465 results found
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Manually scaled text can’t be selected
If I click to select my text and double-click to scale manually, I am no longer able to select it again. If I want to select the text again I have to click and drag the select tool over other objects to select the text. Sometimes that works sometimes not. Doesn't work at all with a single object that's broken.
On Windows Desktop 64 Bit, Illustrator Version 27.5, last updated 5/6/23
1 vote -
Blank screen on start up and missed new features on new v. 27.6 (English language on Windows 10)
Just updated to the new version 27.6 in English language on Windows 10 pro, at the start up the home screen is totally blank (only the layout color instead of open, new file etc. buttons). Anyway I'm able to open files o new files from the menu. There is no trace of the new Ai features or of the other improvements coming with this new release. I tried both update from the previous version and install from scratch after cancelled the previous one but with no results.
1 voteWe have rolled out a hotfix today - v27.6.1, which handles this issue. Please update your build to this latest version through Adobe Creative Cloud Desktop.
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my cursor is showing a black arrow all the time and doesn't show the tool that I am using
All the tools are working perfectly but instead of the cursor showing the tool I am using, it shows a black arrow all the time. I tried to reinstall Adobe but with the problem persists. Attached you can see two screenshots of me selecting two different tools but the cursor remains with the black arrow. thanks
1 vote -
Display issue
Every time I select the rulers, the artboard and the selection outline disappears
1 vote -
Can't save PDF file in Illustrator 2023
Its really frustrating... I cant save ai file in local drive nor save as PDF.
1 vote -
Files have a swatch that cannot be deleted
Please help me understand why this swatch cannot be deleted. In this case it is a Pantone swatch, but in other files it's just a global color. I have deleted all objects and links in this file to be sure it's not connected to some hidden element.
Thank you for looking. It is becoming an issue in file cleanup for clients. They all have this one odd, unremovable swatch from another project.
1 voteAs it turns out the swatch was in use by the plugin.
If the same happens to you — try to check all the symbols, graphics styles, anything like this in the document that might use the swatch.
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Illustrator goes not responding every time Font is scrolled through
I had my Illustrator 'not responding' every time i scroll the font character. I tried to install the old version but still no avail.
This issue has happened since a month ago and I had reported many times through feedback from the app itself.
1 vote -
Cannot save data to cloud after folder creation
MacbookPro M1 /Ventura13.0
Illustrator 27.5Reproduction procedure
1. Create a new folder when saving data to the cloud (in this case, the folder name is "素材" in Japanese)
2. I tried to save the file to the cloud as is, but it was not saved. I tried several times, but could not save the file.
3. It was possible to save the file locally. After saving locally, it was also possible to save the file to the cloud in the "素材" folder.It would be great if the folder could be created and then saved as is.
以下、同文を日本語で。
再現手順
1.クラウドにデータを保存する際、新しいフォルダを作成する（ここではフォルダ名を日本語で「素材」としました）…1 vote -
Certain commands in Window menu don’t work in 27.5
Originally reported by shajhu1985@gmail.com
Several commands are not working in Illustrator 2023 version 27.5:
Separations Preview
Stroke
SVG Interactivity
Swatches
Symbols
Transform
Transparency
Type
I attached a screenshot of these, in a frame.
Give me the solution for this issue.1 vote -
1 vote
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Tools to create will not load at all
Tools to create will not load at all
1 vote -
GPU preview greyed out
Mac Mini M2 Pro 32GB/1TB
Ventura 13.4 (22F66)Illustrator 27.5
Just opening a file and the View using GPU is greyed out, which results in slow performance.
The file has 6 linked images (2 jpg + 4 png) which are totally below 40 ΜΒ.Here are the files.
https://we.tl/t-OKm14RRB5aThanks in advance
1 vote -
Can't save changes
The illustrator doesn't save changes. I have been saving double file because otherwise I lose what I already worked on
1 vote -
Intertwine overlap quick select breaks after a limit
The new feature worked great when i had 6 paths with 36 overlaps, but I pushed it and I got this when trying to intertwine these 7 paths with i think 116 overlaps.
1 vote -
Illustrator not copying svg code to clipboard
After updating to v 27.5, objects that I copy and then paste into other apps are pasting as un-antialiased rasterized images. Previously, the copied data would paste as vectors into apps that accept svg data, and antialiased transparent png images in other apps. To get around this I am first pasting into XD, then copying the data as svg. It would be good to restore the original behavior of the clipboard
1 vote -
Automatic hyphenation with + instead of -
Sometimes (not always), the automatic hyphenation divides the word with an "+" sign, instead of a "-" sign, which it should be. It appears with various fonts, it is NEVER reliable, sometimes I write a PDF for the customer, it has the + inside, I see it, I open the AI again and everything if fine again, without restarting anything or changing anything. Sometimes it gets not written correctly for weeks and I have to hyphenate myself, which we all know, is a drag in Illustrator.
Where is the Problem located, and how do we fix it.
- macOS 13.4, Illustrator…
1 vote -
Can't open specific files by double clicking icons (macOS Ventura)
ファイルアイコンをダブルクリックしてもファイルが開かないことがあります。Creative Cloud Files に置いてある .ai データで発生する事象のようですが、正常に開くファイルもあり、法則性は今のところわからないですですが、開かないファイルが置いてあるのと同一のフォルダ内にある他のファイルもことごとく開かないのでフォルダによって挙動が異なるのかもしれません。（フォルダ名やファイル名に関するエラーメッセージなどは CC アプリでは表示されていません）
開かないファイルは Creative Cloud Files からローカルデスクトップに移動またはコピーするとダブルクリックで開きます。1 vote -
There's a problem creating a NEW link to share the document after the initial link has been created.
If you open an exiting document that has been shared with a link, resave the file with a new name, make changes, then try to create a new link, you will get an error.
1 vote -
"The file is not readable" Can't paste image into Illustrator without saving it to computer
When I try to paste an image I copied from pinterest/google etc, it always shows "the file is not readable". Now I have to save every image I want and then drag and drop/place it in illustrator. Which is an additional step I don't need and is very frustrating.
I've never had this problem before. Can anyone help?
1 vote -
Save as... it is not working in my MACBOOK Pro
I was working a a project requested by my Teacher. I saved the final project .AI plus I needed it PDF version as I needed share both with my Teacher for grade purposes. But, it is not possible save as PDF or export as image nothing.
When I save, a message error shows up and If I try to open the pdf the same message appears. But, if i look the PDF document saved I can see a miniature of the work. I shared with 3 colleagues and also with my Teacher and all the people said they can visualize…
1 vote
.png){kind=link}
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