Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7476 results found
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BUG: Saving file breaks paragraphs created with Area Type Tool into separate objects
I am a comic book letterer who has been using Illustrator for this purpose for several years. I have separate layers for artwork, captions, and text. I have been using the area type tool to place text for the speech bubbles, which are oval in shape. While working the layers look fine. Upon Save and then re-opening, however, each of the lines in the speech bubble is saved as a separate text object rather than as a paragraph. On some pages, the text is broken up even further so that the letters are different objects.
1 vote -
Cannot save Illustrator file to Dropbox but can save to Desktop on Mac OS Monterey
I am running Mac OS X Monterey (12.6.5) and Illustrator 2023 on an Intel Mac (Mac Pro 2014). Unusual bug: when I try to save an .ai file to the Desktop, no problem. However, when I try to save to a Dropbox folder, I get a message that I do not have access privileges and I get the -5000 code. I can first save to the Desktop and then drag to the Dropbox folder When I try to do the same in Adobe Photoshop: no problem, so it appears to be an Illustrator-specific issue. I have tried: restarting computer, fixing…
1 vote -
Schwarze Rechtecke statt eingefügter Bilder / Placed images turn black
AI 2.7
Mac OS MontereyDie meissten der eingebetteten Bilder (tifs und pngs) werden plötzlich nur noch als schwarze Rechtecke dargestellt.
Keine Problemlösung nach Neustart.
Da es sich um mehr als 50 Bilder handelt wäre ein neu einrichten aller Bilddateien eine Mammut-Aufgabe.
Was kann ich tun?1 vote -
Selecting all objects on layer via Layers panel not recognized by Intertwine
AI 27.5
Go to Layers panel
Click target button for Objects layer (to select all paths on that layer)
Choose Object > Intertwine... note that Make is gray
Instead, in Layers panel click to select first object and Shift + click to select last object. Object > Intertwine > Make is available1 voteDon't use the Target column to select all object in a layer, use the Selection column in Layers panel instead.
The longer discussion is in comments.
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Selected anchor points turn light gray, are almost not visible version 27.5
Illustrator 27.5. Ventura 13.2.1. When selecting items the selection color is not the layer colour but is almost not visible (light gray). GPU performance on or of doesn't help.
1 vote -
Share for Review doesn't push the comments into Illustrator
In Illustrator 27.5 I don't get any comments. They are on the website. They don't get synched with Illustrator. Synching is turned on. I have rebooted and reset the preferences.
1 vote -
language translation problem in Illustrator Actions
If you define the swatch none in Actions (in the Englisch version),
in the Dutch version you get the message: the swatch can not be found
(message in Dutch: Het staal kan niet worden gevonden)
In the Dutch version swatch none = geen1 vote -
Dashed lines not working
I am running Windows 10 Pro 22H2 and using AI Version 27.5.
I am trying to add dashed lines to a line segment which has the colour R165 G25 B130, they are also on the same sub-layer. I select the setting to add it but it does not visually appear dashed.
However, it does work on another similar line of a different colour.
I also cannot change the colour of the first line as well.
The video attached shows the issue.
How can I fix this issue?
1 vote -
Merge Swatches not working
Selecting 3 identical Swatches, and choosing 'Merge Swatches' should result in 1 Swatch that is applied to all objects that were colored by the 3 identical swatches.
But in Ai, the 3 Swatches remain,1 vote -
Anchor point crash bug
Illustrator v 27.5 (Bug has existed in previous versions)
Windows 10There is a bad bug that crashes Illustrator when I try to move a path or shapes anchor point via direct selection tool.
I will either move the path/shapes anchor point or handle normally or selected with key-binds (ctrl, shift, alt), when the bug occurs the software will seemingly freeze and after several seconds will blackscreen and no longer respond.It happens at random but when it does the software will not respond no matter how long I leave it for, I am then forced to close the program…
1 vote -
AI2023 can't open the PDF files exported from Packmage
Hello, I have been using Packmage CAD to generate PDF vector graphics (which only contain vector information, including layer information from AI files), and have always been able to open and edit them in AI, even in Illustrator v26.5.3. However, the latest version of Illustrator 2023 is giving me an error. Could you please help me fix AI2023 or make it compatible with the old version of PDF?
1 vote -
Version 27.5 a problem with using tabs in text boxes
Tabs do not seem to be working correctly in text boxes.
1 vote -
Exported TIFF files not showing layers
When exporting TIFF files as different art boards only one layer displays.
I found the cause was that one of the layers was selected. This is the only item that was showing in the exported files.
By simply deselecting the layer the whole file exports properly as expected.
The two exported files are from the same document…
The one with just the blue background is the one with the background selected making it the only thing showing.
The other file was from the same document with nothing selected displaying both flags and background.
1 vote -
Opentype-SVG no longer rendered correctly in 2023
I have some Opentype-SVG fonts that render correctly in MacOS with Pages/Number/Keynote, MS Word/Excel/Powerpoint, in Chrome, and LibreOffice (Mac/Linux). That's several font rendering engines.
In Illustrator 2023, however, they were rendered stretched horizontally (as if the SVG occupy the full space ignoring side-bearings). The spacing issues is even worse for SVG glyphs with standard ligatures --- the SVG occupies only the space of one character.
I have used OT-SVG fonts in Illustrator before, and I don't recall seeing strange behaviour like this. Could this please be fixed?
1 vote -
Object editing actions stop working
Some actions stop working without reason. Sometimes I can't rearrange objects or even duplicate. That includes the Keyboard shortcuts for those actions. I need to restart Illustrator for it to work again.
I work on Macbook Pro 14" M1 Pro1 vote -
PDF export misses
After performing "Save a copy" and choosing the PDF, the PDF created does not contain all the art of the artboard. It seems random with no consistency as to what is affected.
- Sometimes ungrouping helps, 50%. Most often I have to delete the art and replace it.
- Could even be the same art that appears on another page, so its not errors in the art.
- Could be copy or vector work.
- Does not matter if its save as smallest size or other size1 voteThe team would need the test file you can reliably reproduce the problem, the steps to reproduce it, the exact OS specs and the version of Illustrator used. A video can also help to study the issue.
If you can share the file publicly — please attach it in the comments. If if you are not allowed to do so or you do not want to make it public — you can send it over to sharewithai@adobe.com
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Can NOT see what is selected!
Selecting an Object or text no longer gives any indication that it is selected! No handles, no highlighting. I updated to 27.5 and it seemed like it worked for a few clicks, but has reverted back. I can't see that it is a setting, and can't seem to get the expected behavior back. It is ridiculously difficult to work on a file when you have to just assume something is selected!!
1 voteIt happens if you accidentally toggle the View > Show Edges command with Cmd/Ctrl + H hotkey.
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Using Color Guide causes Illustrator to crash
When selecting a harmony rule in the "Color Guide" window Illustrator crashes time and time again. I'm running Illustrator v.27.4.1 on an M1 running Ventura 13.2
1 vote -
illustratorだけ正常にフォントが表示されない
TTEditで自作したフォントを10個インストールしましたが、Turetypeの日本語フォントのみillustratorでだけ表示されません。フォント名は連番で作成していますが（例：WA-01、WA-02など）環境にないフォントとしてフォントファミリーとして認識してしまします。
手動でフォントを変更することは可能ですが、他のPCでは同じフォントと認識しません。
Excelでは表示されます。PC：Windows10 21H2
illustrator：26.0、27.0どちらでもダメでした
実行：フォントリストの再作成、フォント名の英語表記ON/OFF、環境設定ファイルの再作成、Adobeのログアウト、PCの初期化、日本語IMEの旧バージョンON/OFF、Adobeの必須ファイルへ直接フォントファイルを入れてのインストール、Windows/Fontsへコピーしてのインストールいろいろ試しましたが変わりませんでした。
PCも変更してみましたがダメでした。まず、フォントリストが削除出来ませんでした。
（写真参照）解決策があれば教えていただきたいです。
よろしくお願いいたします。1 vote -
Bitmap images change color
I'm using Illustrator 27.4.1 on Mac OS Ventura 13.2, but I've had this problem for several years.
I link to 1-bit BMPs and color them with a swatch.
When I have multiple BMPs using multiple colors, the preview will often change to one of the other swatches. It does not export this way, but makes it a challenge to design.
The fill color is still displayed in the toolbar correctly, but previews incorrectly until I swap the fill and stroke color twice. When i click somewhere else it will change again. In the screen recording, the bottom bmps should be…
1 vote
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