I have never had to ungroup objects to get the eye dropper tool to apply selected attributes to an object. This no longer works without ungrouping objects.
I have never had to ungroup objects to change the color of an object selecting a color from swatches. This no longer works without ungrouping objects.
I have posted a thread with all the screenshots you could ever need and the this appears to be a glitch that needs fixing...really, really bad. The solution to the issue from my thread was to post the problem here.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Amanda Zola commented
August 23, 2019. This is still an issue for me too, though I'm glad to find I'm not the only one with the issue. I'd LOVE to get this fixed!
July 23, 2019. Still a problem. Eyedropper won't change color of grouped objects. Also won't sample colors from placed images. When I try is sets the fill and stroke to "none"
Philip Osborne commented
Almost two years since this was reported! Any sign of a fix yet??
David Craig commented
I am having the same issue. See attached screenshot. The objects are clearly white, yet the appearance panel insists they are brown.
I'm having the same issue. It's very frustrating. I usually just ungroup the objects and then sample the color I want with the eyedropper. Then regroup. Its annoying that just trying to sample a color that USED to work in one step now takes three.
Hi can I get a follow up on this problem? I have been struggling with the eyedropper bug for months.
Steve Gehring commented
The eyedropper in illustrator drives me nuts... Why can't we just eye drop specific colors in a pixel or gradient-like photoshop?
I sent direct mail to you for screen sharing session, not sure you got the same. Posting it here as well
As discussed in User Voice, thanks for offering to participate in screen sharing session. Please let me know your convenient time in the below days and time range.
07:00 AM to 10:00 AM CST - Tuesday - Thursday 27, 28, 29 March 2018
If anyone else like to help us reproduce this issue, please reply here.
I am in central time zone and available any time today.
This is also happening with text for me too ( as well as grouped objects ) - whereas i used to be able to simply select all text & use eye dropper to pick up a colour - I now need to highlight each line of text with the text tool & change colour individually - its made a huge impact to my work flow !! Is there an easier way of doing this that I have missed ?
oh yes please!! i just posted about this too!!
I believe the link to the forum post is wrong, it is an Illustrator problem and should be:
22.0.1 Issue still not resolved.
(After posting this, I noticed I have some new updates I need to install. I will try again after updates.)