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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. can't download templates

    can't download the templates

    2 votes
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  2. Split to grid on multiple artboards

    Tdlr: horisontal guides made with "split to grid" go onto the first artboard, when they shouldn't.

    I use split to grid to make myself a grid to work on and it works fine on a single artboard. But if i try to make split to grid on any other artboard than the first one, it sends the horisontal guides to the first artboard and keeps the vertical ones on the correct one. The lines stay grouped and can be moved, but it takes extra time and effort.
    This happended on different machines.

    Writing this on a phone, but I can…

    2 votes
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  3. Selector tool glitch — element selected and deselected at once

    Sometimes, elements will incorrectly be deselected, getting them into a strange state where they are seen as unselected in the layers panel, but being displayed as selected on the canevas. Most operations will not affect it (move and scale), but some, including align, will produce strange, incoherent results. It either stops at random or does not, needing a restart of Illustrator to be able to resume editing.

    It has happened multiple times already over the last weeks, and I cannot see a pattern to it's occurence. Just now it happened while navigating the history where elements were being grouped/ungrouped and…

    2 votes
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  4. Clipping masks release

    When I reopen a document with clipping masks the masks are released. It is very frustrating remaking all photos each time I open to make edits.

    2 votes
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  5. Autosave disables itself

    Windows 10, AI CC (latest release)

    Autosave disables itself. When AI crashes - as it does - I get nothing.

    I set auto-save for every 2 minutes in preferences. Then, after Illustrator crashes, I go back in to preferences to find it has unchecked that option. Nothing. I lose a load of work.

    There are no expletives for how I feel about this. PLEASE sort it out?

    :(

    2 votes
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  6. Transparency in indexed images is not supported by Illustrator

    If you place an indexed image (linked or embedded, it doesn't matter) that has transparency, the transparency is always drawn as white.

    Workaround:
    If you convert the image to RGB and re-place; transparency is rendered properly. The main problem is that many users will not be aware of the difference between indexed colour images and the alternatives.

    2 votes
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  7. Illustrator CC 2018 crashes, when process runs in Batch.

    I have a programmed a project that involves opening document, doing some changes, saving and closing the document. And again this process repeats on around 500 documents. Illustrator crashes.

    2 votes
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  8. scale in pointer

    the scale tool that we use to transform an object does not work. I have to uninstall the program to see it again and sometimes that does not repair it

    2 votes
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  9. Expanded shapes get an additional redundant anchor point

    Example:
    1. Draw a square with a stroke set to the inside or outside (doesn't matter which as long as the stroke isn't centred)
    2. Expand the square and instead of the 8 anchor points you would expect the compound shape to have, the expanded square has 10 anchor points.
    The top right corners have 2 anchor points each, created directly on top of each other.

    This happens with ANY shape with corners and a stroke that isn't centred.

    You can't see the extra anchor point directly because it is in exactly the same location as the correct anchor point.

    2 votes
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  10. Illustrator 22.1 crashes on quit

    Every time I close illustrator the application stops responding and I have to close through the task manager. I've already tried to delete preferences and install the application again. The problem occurred after upgrading Windows 10 to April update 2018.
    My configuration
    Windows 10 1803 (build 17134.1)
    Illustrator 22.1
    Creative Cloud 4.5.0.331

    Thanks in advance

    2 votes
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  11. Type Object Selection by Path Only not working correctly

    When a Type Object is rotated, Ai selects it when the pointer is clicked in side the bounding box of the rotated object, even when Selection by Path Only is active.

    2 votes
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  12. Selection tool Lagging and moving objects on click- High Sierra (macOS 10.13)

    I have been an illustrator user since 2000.

    After this most recent update I noticed that when I use the Selection Tool (V) . The item, image, line, vector group, no matter what I click, begins to lag and then automatically jumps to the location of my mouse, Thought I simply clicked the item to select it and then moved my mouse, not clicked and dragged. The object reacts as though I clicked and dragged, so I am forced to select an object, let the bug run it's course, and then hit cmd +Z to undo the unintentional move.

    I…

    2 votes
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  13. Eyedropper tool doing whatever it wants

    For example. when using alt click (as for copying the style of what I have selected to another thing. It DELETES ALL STYLE from the thing I'm clicking on. When I click normally it just copies color (sometimes) and even though I have everything checked in the eyedropper tool setting. It just copies just color.

    This is making me wast a lot of time
    I already updated the software AND also did a fresh reinstall, even deleting settings. Didn't work.

    2 votes
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  14. Align to artboard not working for svgs added through File/Place

    I added an svg to use (with File/Place) and wanted it to be centered. After clicking to align to artboard and clicking the Horizintal Align Center button it never actually centers. It moves a bit each click until it stops working all together (almost parabolic as seen in the attached gif).

    Everything worked fine on objects created from within that file

    2 votes
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  15. Illustrator has crashed twice in the past hour (and multiple times today)

    I was editing lines in this document and it keeps crashing. Not sure why... Any help would be appreciated! I was moving lines from one layer into another when it crashed just now. Thanks!

    2 votes
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  16. Several Illustrator 22.0.1 Issues with High Sierra Update

    The issues keep surfacing after the OS High Sierra update making my job increasingly difficult and frustrating. Issues ranging from bounding boxes not working to the inability to modify/click on text. Also, I find that I sometimes after some design and then saving the project, the layout switches back on all the changes that I made, after saving is complete. I'll close the file, reopen, and the changes appear as they should have. Crashing is also an issue, seems "minor" compared to these other problems. Oh, and most times when I save, I get the message that this file has…

    2 votes
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  17. Units constantly auto resets to inches on every new document no matter how many times the preferences are set to point.. This bug needs a f

    The most current version of Illustrator auto resets to inches for units with every new document created. I have set preferences for points, quit Illustrator and relaunched to create a new document and preferences default back to inches. This is a bug that needs a fix.

    2 votes
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  18. Maintain button in Properties Panel


    1. illustrator CC 2018 (22.0.1)

    2. unlock maintain button in the properties panel, change high or Wight. they will still keep constraining the value

    2 votes
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  19. There is not enough memory available to process the appearance of an object


    1. Ai 22.0.1

    2. Launch AI, create a new document OR open an old one

    This error appears with ther first opened document only.

    2 votes
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  20. Embeded image in symbol

    I am using Adobe Illustrator CC 2018.

    I am using a symbol that has an embedded image in it. When I re-link the image and embed the new image it does not stay when the symbol is exited. The symbol will also not allow me to delete the embedded image.

    In previous versions of Illustrator once the image is embedded and the symbol exited, the image remains and is placed across all the symbols.

    2 votes
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