Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7485 results found
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Whatever happened to User Guides?
I myself am an OLD(School) Illustrator user truly believe that the lack of issuing any type of user guide is at best discourteous. Unfortunately, Adobe seems quite happy to Offload (i.e. burden and/or inconvenience) the task to their community. It seems like they used to consider us customers (or even clients) who deserved professional, well-organized, easy-to-use, comprehensive, and UP TO DATE instructions and guides. Hmmm,.. whatever happened to support those who put/keep you in business? I guess in the software business that's progress?
It's even worse when you consider that we live in a time when it would be…
2 votes -
Artboard Naming Display Error
OS: MacOS 11.5.2 (Big Sur – most recent update)
When renaming artboards, the text is cut off in the textbox on my M1 Macbook Air.
Steps I took: Shift+O to access the artboard tool, click artboard, attempt to rename.
I want to point out - I'm still able to rename the artboard, but the text is just cut off in the box (see picture below).
2 votes -
2 votes
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Bending forgets the value
While rotating objects keeps the value of the angle in the dialogue box, bending immediately forgets the value. A bug?
Während beim Drehen von Objekten der Wert des Winkels im Dialogfeld erhalten bleibt, vergisst das Verbiegen den Wert sofort wieder. Ein Bug?
see screenshort in German:
2 votes -
Can't delete artboards
Can't delete artboards in latest beta with latest macOS beta when using the backspace key and the artboard selection tool.
2 votes -
文字パレットのサイズ変更がうまくいかない。
24.3にアップデートました。
クリックでサ文字イズを変更していると、途中でおかしな数字となり(以前は1Qごとに移行していた)、それ以上進まない。
そうなるとコマンド+zも効かなくなる。2 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました「ver.24.3 での単位系[級]の場合のフォントサイズ変更」の問題ですが、単位系演算誤差に関する問題に起因しておりました。
すでに、最新製品版「ver.25.4.1」で解消されていることをご確認いただけます。こちらは解決済みとして、対応完了とさせていただきますのでご了承ください。
もし、最新版でも再現するようでしたら、ご報告ください。今後ともよろしくお願いいたします。
Illustrator チーム
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Unable to control third party applications with AppleScript
This is essentially the same issue as https://community.adobe.com/t5/indesign-discussions/indesign-16-3-2-not-authorised-to-send-apple-events-to-other-apps/td-p/12312871 except for Illustrator.
Illustrator is missing the NSAppleEventsUsageDescription key from its info.plist file. This prevents the system from asking permission from the user to send apple events from Illustrator.
Mac OS 11.5.2
Illustrator 25.4..1To recreate:
in terminal
tccutil reset AppleEvents com.adobe.illustratorsave the following AppleScript and place in the scripts menu for illustrator.
tell application "Finder"
display dialog "test"
end tellExpected result:
dialog in finderActual result:
AppleScript error: Not authorized to send Apple events to Finder. (-1743)2 votesI am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Divide ( ÷ ) dimensions not working
Divide ( ÷ ) dimensions not working I can just use + * - in transform panel
2 votes -
Difference in SVG clipboard code between Mac and Windows in v25.4
There has been a change in the SVG code format AI puts in the clipboard for Windows starting in v25.4.
I've been using the clipboard to paste designs into the Glowforge interface for the past 3+ years. it worked properly up until the most recent update. then I started having scaling issues.
I posted on the Glowforge site and found that people using the Mac in v25.4 aren't having the same issue. The Glowforge engineers looked at the SVG clipboard code for Mac and windows and figured out that the issue is that the clipboard code for Windows has changed.
…
2 votes -
Color resets in Color Picker window, when cursor moves out of the window from an edge/corner
In Photoshop, when we open the Color Picker window and are dragging the cursor over the color brightness area (the square which shows the different shades of the current color of the color wheel) and then while dragging, if we move out the cursor from any of the edges or corners of that square area, the color on the edge gets selected. That's the ideal behaviour.
In Illustrator, when we drag out the cursor from a corner (For example, to select black color, I'd quickly drag out the cursor from the bottom left corner) Illustrator resets the color to the…
2 votes -
All caps switching off
Type with all caps is changing back to whatever case it was typed in. In other words the all caps attribute is switching off. I'm pretty sure this is not operator error.
2 votes -
Out of gamut color (click to correct) always sets to black #000000
When clicking in the Color Picker, keeps defaulting to black instead of the color in CMYK gamut. Ai 25.4.1 macOS 11.5.2
2 votes -
Crash Reporter Service
when trying to open adobe illustratior cc 2018
Showing Adobe Crash Reporter Service Has stopped working2 votes -
2 votes
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Asset Export including extra elements
When I add an item to the Asset Export panel and then export it, the exported graphic is including a lot of extra pixels that weren't part of the item/group that I added.
In the attached screenshots, I first added an item. Then, when I deselected my item, the panel added extra padding to the asset. Then, when I went to export my assets, there was extra padding on almost all of my assets. I opened them in Photoshop to crop them back down to size. All the files had some stray white pixels that are not in my AI…
2 votes -
Text disappearing when outlined
When outlining text in Illustrator, some of the text is disappearing, as though under a clipping mask, The text outlines are present but the text is not visible.
Turning the fill to overprint stops this happening, but I can't overprint white text....I have tried on a brand new file, so there are no formatting issues. The typeface is irrelevant it happens on all types .otf or .ttf...
Illustrator 25.4.1 on Windows 10 pro 21H1, Build 19043.1165
2 votes -
ellipse
I just downloaded and the ellipse will not open on tool bar and is not highlighted? What am I doing wrong?
2 votes -
Pen Tool in illustrator
In the new version of illustrator 25.4.1, their is a bug in the pen tool. When I click on the pen tools in the toolbar, the software will hang up with the spinning ball for about a minute. This has happened repeatedly
2 votes -
25.4.1 is available in Creative Cloud but the What's New section of the user guide only covers 25.3.
The CC installer is bugging me to install 25.4.1, as shown in the highlighted portion of this screenshot. But the "view more" link leads to https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/whats-new.ug.html, which only describes 25.3.
I personally am in the prerelease program, so I can dig up the release notes and see that 25.4.0 is a release that fixes a dozen or so small bugs that haven't affected me, but most people aren't. And 25.4.1 is a total mystery, with nothing in the prerelease section. Can we get the public "what's new" page updated to say that 25.4.0 fixes a bunch of the top…
2 votes -
Save dialog fails if you start typing file name before window is shown
When I press the ⌘+S shortcut and start typing the file name before the save dialog box shows up, I get a "The save file operation failed." error.
This is on version 25.4.1 on macOS Big Sur 11.4 on an M1 Macbook Air.
This has been an error for a long time, if not indeed for several years.
2 votes
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