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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7650 results found

  1. Fermer fichier

    os 10.14.6
    version 25.2.2
    J'ouvre plusieurs fichiers. Quand j'en ferme un, soit par le raccourci cmd w, soit par le menu fichier >fermer, il veut me fermer tous les autres… (comme si j'appuyais sur alt en même temps)

    1 vote

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  2. Illustrator unable to compatible with computer GPU(AMD Radeon Graphics)

    Hello, when I use the software, the zoom file will jam, and the GPU option is not compatible with AMD GPU. I hope this problem can be solved in the subsequent version. Here is my system info:
    Illustrator 25.1
    OS: Windows 10 2004 (x64)
    GPU: AMD Radeon(TM) Graphics
    RAM: 16 GB Memory
    GPU Driver: Driver 27.20.11028.11001
    CPU:AMD R7 4800H with Radeon Graphics

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  3. 1 vote

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  4. use 2021 version open 2020 version file, the same image will be crash in 2021 version

    Our designers have 2020 and 2021 version illustration, but when we open the same file, the image will be crash when using 2021 version.
    Please help us to solve this issue! T_T
    Many thanks!

    1 vote

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  5. Font previews in Character panel are very small when two monitors are used

    Font previews in Character panel are very small on my second monitor (hires Dell 24 inch), see screenshot in enclosed file.

    1 vote

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  6. Illustrator keeps freezing after about 30 minutes work

    Intel Core i3, Windows 10.

    It keeps freezing or crashing when i go from one tab to another within the program. This problem is happening every 30 minutes of work and making it impossible to use the program and I'm losing work that I'm currently using.

    I have to close the program down and start it up again. Once I change tabs I get the dark grey background and I cant go any further.

    I have uninstalled and reinstalled Illustrator and I am having the same issues.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  7. Adobe Color panel not working - cut off

    The Adobe colour theme panel does not work - it is persistently cut off to the right hand side, the panel can not be dragged to the right and fully opened up. It is unusable. It does not behave correctly when docked with another panel either.

    Serious bug that has been around for ages, well over a year and not fixed.

    Current version of illustrator on fully up to date windows 10 machine 64 bit.

    Preferences have been cleared/re-set, as has cache. I've also reinstalled illustrator and get same behavior. I've also tried with general Ui font size setting, nothing…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Shift Alt resize of circle gets stuck

    When resizing an existing circle using Shift-Alt, the circle should fix at the dimension when the mouse is released, but very often it continues to resize after releasing the mouse and sometimes it is difficult to get it to stop it doing this and finish the circle. This does not seem to happen when creating a new circle, only when resizing an existing one. Windows 10 Illustrator 25.2.2 64-bit

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  9. Set the leading with arrows occasionally strip fractional widths

    When using the arrows to adjust the leading on type with fractional leading (e.g. 29.95) the period is stripped out and a new leading is the same numeral amount just without the period (e.g. 2995)

    1 vote

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  10. Illustrator2021 V25.2.1 always not responding when working

    There is always loading icon and not responding happened while I working it happened after every command.

    1 vote

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  11. Illustrator impossible d'enregistrer des fichiers sur un NAS Synology

    Bonjour,
    Depuis quelques temps, je ne peux pas enregistrer mes fichiers .ai sans qu'Illustrator ne créé de fichiers .tmp ou .ai en les renommant "Acr...."
    Je ne peux pas toujours enregistrer les modifications effectuées dans mes fichiers. Apparemment c'est encore pire si j'utilise un script d'action.
    En local aucun problème. Que faire s'il vous plaît ?
    Mac Os Big Sur 11.1
    NAS Synology
    Illustrator 25.2.2 2021

    1 vote

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  12. symbol shortcuts

    some of the Ctrl + symbol shortcuts are not working suddenly

    1 vote

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  13. Isolation Mode Will not work if live text is in a group

    If a group contains live editable text (ie-non outlined text) I cannot enter isolation mode unless that text is deselected.

    1 vote

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    4 comments  ·  Isolation  ·  Admin →
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  14. AI crashes when zooming on IPad Pro 12- April 2021

    AI was working fine on my iPad Pro, but it’s been crashing almost every time I pinch zoom the past two days. I have no imported fonts in the file I’m working on. The only difference from previous files I’ve worked in with no issue is: I’ve used the mirror function in several layers. Could those be responsible?

    Currently, I’m unable to accomplish the most basic tasks because the app either crashes when I zoom, or the image freezes in place without updating any of the commands or strokes I put in.

    How do I fix this? I need to…

    1 vote

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  15. Angezeigte Höhe eines Kreises und Position ist falsch.

    Windows Illustrator Version 25.2.1 64bit

    Zum radialen Anordnen von Zahlen benutze ich immer einen runden Aussenkreis.

    Wie folgt gehe ich dabei vor:

    • Arbeitkreis Zeichnen XY auf 0, Ø40mm
    • zu positionierende Zahl anwählen > und positionieren : X 0 Y 13mm
    • Kreis und Zahl anwählen drehen um 18°
    • nächste Zahl anwählen > und positionieren : X 0 Y 13mm
    • Kreis und Zahl anwählen drehen um 18°
    • und so weiter

    jedoch musste ich jetzt feststellen, dass sich die angezeigte Höhe des Kreises in der Werkzeugleiste der Höhe der sich im Kreis befindenden Zahlen anpasst und auch die Y Position dadurch ändert. Obwohl…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. place lets me bring image in but then after resizing image it disappears

    Windows 10 latest build, CC latest build, Illustrator latest build. Using File->Place with a .jpg brings the image in and allows me to place it in the workspace, but when I resize it and try to move it to the artboard the image disappears.

    1 vote

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  17. Overprint fill

    Overprint fill, if all layer is chosen sometimes it shows like not all elements are chosen like overprint fill or oposite. It is serios mistkake as can cost a lot of money and lost reputation companies by this bug. This kind of error should be corrected immediately by Adobe. If not all elements are overprint filled maybe it can be a good idea to show like mid terms used? Dear Adobe Team, please answer the bug solution.

    1 vote

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  18. spell check bombs

    Spell check bombs Beta 25.3.208

    1 vote

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  19. Overprint Setting & colour settings

    Issue one
    overprint cant be applied to groups, individual objects within that group remain unset to overprint, even tho the tick box claims its overprinting, it is not - this is misleading & downright dangerous

    further more the color issue shown in the video , your objects should not do that , it again expands the risk for error , basically all the print sensitive setting in AI latest version have stopped functioning logically if you ask me & really up the risk for errors in print, never mind that going through all objects individually is tedious & unnecessary, prolongs…

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  20. Incorrect file extension when exporting to *.png

    Hello! When I try to export an illustration to *.png, the file generated ends up with a *.dwg extension. If I rename the *.dwg-file to *.png and open it it's still a valid *.png file.

    The export is done using File->Export->Export As... Select *.png as file type, type a filename (with no dot in it), press Export. Select Resolution 150ppi, press ok. A *.dwg file is now created at the selected path

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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