Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7519 results found
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Incompatibility with the App 'RightZoom'
I was investigating a phenomena of very slow selection of objects and an unintentional motion of object to the cursor position although mouse is not pressed (object not dragged).
I found, after a lot of test and eliminations that the problem was conflict with the app 'RightZoom' that allows Window Zoom while keeping menu visible, something that Mac normally does not do (menu line disappears, appearing only when mouse is pushed to the upper border). Once the app is shutdown or removed, selection goes back to normal - fast and stable.
1 vote -
3D Extrude and Bevel
When I apply 3D Extrude and Bevel with cap set to 0 and surface set to no shading my image now has a background. Now I tried a few things to correct the image in 3D Extrude and bevel and the entire image is gone. The image frame is still there.
This occurred after the latest update to Adobe Illustrator 2020 24.1.2
1 vote -
Transform Function not working.
Hello, as I click on an object or path the edit anchor points, it is not allowing me to transform or rotate by hand. This has been occuring for the past couple of days.
1 vote -
Line Segment tool sizing errors
If I specify a line 1" long using the line segment tool, the resulting line size is incorrect. Please fix! Thanks
1 vote -
Brush strokes disappearing when exported
Hello!
I am completely new to illustrator and thought i would use this spare time to see if i could create my own new logo!
I am trying to use a 'watercolour' brush stroke behind my text in two different colours which i have done successfully, however when i go to export my image, the brush strokes are appearing on the small preview image, but when the image is opened the strokes disappear. Is there something i need to do to be able to view these in large when exported?
Thanks,
Amy
1 vote -
Transparency
When I select a line of type with the Type Tool it shows as 100% Normal Transparency, however if I select that same line of type with the Selection Tool it displays as Normal 100%. How is this possible?
1 vote -
1 vote
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Cannot copy/paste Chinese font into Illustrator. Show box with X in it
Cannot copy/paste Chinese font from PDF to Illustrator. Get squares with X's. Cannot change to a different font it defaults to MyriadPro. Also, I do not show Chinese under the Character drop-down.
1 vote -
windows 7 illustator v24 failed to save with new terms pop up box closing despite accepting.
I had a pop up today saying must accept new terms and conditions for people under business accounts/ team plans - which I am not but I clicked accept anyway. It said you couldnt keep using it if not.
The warning illustrator would close if closing the window I assumed meant if not accepting but nope - it closed - it gave me save dialog box cool i thought. except that the save out failed ive just got the part save .tmp file and my last lot of work all missing,
I had to thebn restart it - relog in…
1 vote -
Cannot open Illustrator after updating to version 24.1.2. Windows 7 reports an error "missing VCRUNTIME140_1.dll". (The 24.1.1 is ok)
Cannot open Illustrator after updating to version 24.1.2.
Windows 7 reports an error "missing VCRUNTIME140_1.dll".
(The older version 24.1.1 works fine after downlaoding.)1 votePlease try the steps mentioned on this page to have this issue resolved – https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html
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AI CRASHING
How about you guys fix Illustrator so it doesnt ******* crash. ***-pirates.
1 vote -
page failed to load
I cannot start a new file it says page failed to load and that's it
1 vote -
1 vote
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MY ENTIRE FILE DELETED
I've been working on something every important and Illustrator CRASHED. Deleted everything, even it was saved to a flash drive. I've even been working on it today and now it's gone. I am LIVID.
1 vote -
new version doesn't work.
when I click on New all I get is a black window with this code in the upper left hand corner: % CCXFNFTDIALOG_NAME , and no menus or anything
1 vote -
Scripting: move selection to layer doesn't work if layer is not visible
When moving selected elements to a layer, if that layer's visibility is set to false, it reports that it cannot move elements to a locked layer. However, it's not locked, it's just not visible. I do this all the time by physically dragging to a layer that is not currently visible. I was able to work around it by setting visibility to true, moving the elements, then making it false again, but it seems like a bug.
1 vote -
Saving recovered file causes Adobe Illustrator 2020 to quit
Illustrator unexpectedly quit which created some recovered files upon the reopening of the application. When trying to save this file, Illustrator quit again. This keeps happening and I am unable to continue with my work.
I tried updating Illustrator however the same issue is happening.
Operating system: mac catalina 10.15.3
Adobe Illustrator version 24.1.21 vote -
SVG bug with "use" element
Steps to reproduce
1. Open IllustratorBug.svg in Adobe Illustrator
2. Open the same file in Chrome or Firefox browser
Result: Illustrator displays the image incorrectly. See the attached files.Illustrator version 24.1.2
1 vote -
OS X 10.5.3 Illustrator loads up every time, with half my palettes off the screen. I can't access them or bring them back
OS X 10.5.3 Illustrator constantly loads up with half my palettes off the screen. I can't access them or bring them back. This makes Illustrator pretty unsuable
1 vote -
Can’t save Graphic Styles
I absolutely cannot save graphic styles I have created for the graphic styles library. The icon is blank and I cannot find any information for fixing this. I have looked at all the tutorials but this issue is not addressed. It is NOT WORKING!
1 vote
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