Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7665 results found
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text selection bug still happening with 24.03
When you click on text to move it around on the artboard it always selects what is BEHIND the text box only, unless you click 1 pixel below text baseline exactly. I click on the text inside of the box to move it and it keeps moving my background. I have to zoom in 150% to see baseline and move text. This has REALLY slowed down my process.
I'm on a MacOS 10.14.61 vote -
Attempting to Save an Illustrator File causes Mac to Restart.
This has happened almost every time I have tried to save a large Illustrator file. It is pretty much a lottery as to if the file will save or if I have to start again or recover what I have lost. I don't know what is the cause or how to fix it.
1 vote -
Bug with stroke
Hello! I got a bug. When you copy a shape to a new artboard, a stroke appears that cannot be deleted. It is superimposed over the usual stroke. And when you remove the fill and stroke, it remains. The same when reinstalling the program, this problem remains in this file.
P.S. I worked in the latest version of illustrator1 voteThe target layer has an appearance assigned. See comments for details.
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Illustrator 2020 gradient bug
I am using Mac Os Catalina 10.15.2 with Illustrator 2020. When I close a file that contains an element with a circular gradient fill applied and re-open the file, the colour gradient disappears and appears black. I have tried saving as ai, eps and pdf. all 3 files still produce a black element on reopening.
1 vote -
Unreliable EPS export from CC 2020
If I export a multilayered Illustrator file as an EPS from CC 2020, layers are not saved with the correct ones activated when the EPS is opened in Illustrator once again.
When I complete the same task in CC 2019 the layers are saved correctly.
This means that CC 2020 is not usable in its current state as a reliable production tool for generate EPS files.
MacOS 10.15.2
iMac Retina 5K, 27-inch, 20191 vote -
command + z
illustrator newest version 2020 in use:
it has issues in reverting the latest action. the one before the latest and all the previous are reverted while that last 1 stays the same.lets say
1- line modification towards left
2- line resized
3- point of line modified from point A towards Bwhen pressing cmd+z only the actions nr 2 and nr1 are rverted. the position of the line in the nr3 doesnt go from B back to A. stays in B..
1 vote -
Width Tool shows no highlighted contour
while using the width tool I notice the absence of an highlighted contour to see the modification of the line that could help to see better the size and proportion applied
1 vote -
Save artboards as individual files - File name bug
When I try to save an .ai and check "Save each artboard as a seperate file"
Illy should create each file with my chosen file name, plus appended with the name of each artboard.
Except sometimes it fails to append the correct artboard name. I always rename my artboards, and sometimes it just adds the default dartboard name.I'm on:
2017 iMac
macOS Catalina 10.15.2 (19C57)and,
Illustrator 24.0.3
1 vote -
Rasterize not working well on spot colors
I used to work in Illustrator cc 2019 and rasterize images with spot colors don't have any problem. Now in new illustrator I have a BIG problem rasterizing images with spot colors. Please see attachments. And please solve this, I have to work in both Illustrators because of this bug.
1 vote -
EPS files look slightly off in working document and exported files for web
We have used .eps files for our logos for many years with no issues. Now, .eps files placed into a document (usually logos) appear just slightly off -- sometimes it will be the rounding of one of the letters, or a little chunk off the side of some letters. Some of the letters may appear to be outlined or thicker than others. In some cases, the issue is so subtle it isn't caught before going to print. Registered trademark symbols are often corrupted.
1 vote -
overprint preview not working properly
This is new to me as of today. This is a process I have done hundreds of times in the past with no issue. I have not received or updated anything over the past week other than any Adobe updates I receive via the Creative Cloud.
What I do is create a separate layer in a file to set up a kiss cut for cutting vinyl. I use a spot colour for this - same spot colour I have been using since day one.
I apply the spot colour to the text or object - in this case a box…
1 vote -
Illustrator ignores bounding box in standard EPS
Details of your operating system and version of Adobe Illustrator
Windows 10 Pro (1809) & Mac OSX 10.14.6
Illustrator 24.0.1 (64-bit) and olderThe steps you were taking when you experienced the issues
Opening a standard EPS file which follows the Adobe EPS specification as mentioned in https://www.adobe.com/content/dam/acom/en/devnet/actionscript/articles/5002.EPSF_Spec.pdf (e.g. EPS produced by Affinity Designer, InkScape, QuarkXPress, etc.).Your expected result
Illustrator should show the correct bounding box (artboard) as defined in the EPS header. The following minimum requirements are set out on page 6 of the specification linked above: »An application importing an EPS file must parse the EPS file…
1 vote -
Layer stacks change not applied on different window (v24.0.2)
On different window, the change of the object stacks (Ctrl + ] or [) doesn't seem to apply. Every time I change the order of the object, I have to close the window on the other and open it and place it again. this is so frustrating.
1 vote -
symbol option automatically open
please help my my symbol option auto open how
1 vote -
Multiple Users Open Same File and Overwrite Work
Operating System: Windows 10 Pro
When I have a file open, my coworker can open the file and does not get notified that the file is already opened or locked. He can work in the file and save, and it overwrites my version. Then when I go to save, I get notified that the file was 'modified outside of Illustrator, do I want to continue?" If you click yes, it overwrites his work and his work is lost. Is this a bug that it does not indicate that the file is already open by another user?1 vote -
Can't save .ai file, Illustrator crashes
When I try to save my .ai file, I get the error: "Illustrator is unable to save this document due to some unexpected errors." When I try to save a second time after this message, Illustrator crashes.
I've tried all the fixes in this bug and none of them work: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-ai-2020-v-24-unknown-error-while-saving
Video of the crash here (I'm using cmd+s to save): https://www.dropbox.com/s/1vxcpo1z0712hpr/illustratorcrash.mov?dl=0
Operating system: Mac Mojave 10.14.6
Illustrator: 2020 24.0.1
Pleeease help me, I can't get any work done.1 vote -
White disappears and Colour change on export
White disappears and colours change on export.
INSANE.Mac 0S 10.13.06
Illustrator 241 vote -
White disappears on export
White disappears on export. Trying to save a jpeg.
This is not the first time I've experienced this.
I HATE that you insist on calling BUGS — IDEAS.
Adobe is the buggiest software on the planet.
Mac 0S 10.13.06
Illustrator 241 vote -
Character styles do not allow for optical alignments and kerning
Paragraph style applied to text area does not allow for optical margin alignment.
Not sure why this is happening but one paragraph style will let me kern punctuation outside of the box, and then another one will not. Instead, the character styles flicker around as I kern and will not change.
Converting the paragraph style to another one fixes this issue - but reappears when I apply the intended style.
Mac OSX Catalina.
Shown - top: Un-kernable
Bottom: kernable1 vote -
Help > Illustrator Help goes to marketing page
Selecting Illustrator Help from the Help menu no longer links to Illustrator information and search links, but goes to a generic CC marketing page. From there, there is no clear path, and it requires at least two more clicks, in addition to having to figure out which are the appropriate links to follow. This is not helpful, and takes time away from productive work.
1 voteHelp > Illustrator Help now opens the Discover panel, with the immediate in-app access to articles, with the search option.
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