7664 results found

1. Complicated Swatches not adding to palette

   Working in Mojave 10.14.6 on a iMac 2017, 3.5Hz

   I needed to alter a swatch I had made using vector artwork I have drawn, the swatch was created in Illustrator 2017, and though complex, had no issues being added to the swatch palette, or used. I had edited it a few times to get the elements into the right place and adding it back to the Swatch palette.
   I tried editing in Illustrator 2020, which we have been running across our Macs fo the last few days, and it will not add back in. I can drag it out, but even though it looks to be adding back in when I drag it back, it doesn't appear. I tried a simple swatch, no issue. I restarted and it still won't add in. I had to go back to Illustrator 2017 to make the change and add the swatch back in.

   Working in Mojave 10.14.6 on a iMac 2017, 3.5Hz

   I needed to alter a swatch I had made using vector artwork I have drawn, the swatch was created in Illustrator 2017, and though complex, had no issues being added to the swatch palette, or used. I had edited it a few times to get the elements into the right place and adding it back to the Swatch palette.
   I tried editing in Illustrator 2020, which we have been running across our Macs fo the last few days, and it will not add back in. I can drag it out, but… more

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   0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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2. export resolution png incorrect

   In Adobe Illustrator version 2020 the export png is broken. When selecting export in 300 PPI the result is a 1250 PPI image.

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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3. Gradient expand in to separate colors when i'm trying to export files in EPS 10 in illustrator 23.1.1 version

   macOS Mojave,
   Processor: 2.3 GHz Intel Core i7
   Memory: 16 GM 1600 MHz
   Graphics: Intel HD Graphics 4000 1536 MB

   when i'm trying to export files in EPS 10 in illustrator 23.1.1 version all the objects filled with gradients are automatically expand in to separate colours and just because this EPS file size are increases.

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4. Modifier tool is lost when scaling with "~" key held down

   Fills can be modified without changing geometry if the "~" key is pressed during the operation.

   Previous versions (at up to AI CC 2015) allowed the scaling process to be repeated indefinitely until another tool was chosen. In AI CC 2019 the "Scale" tool switches to the Pen tool every time the Mouse is released. This is a huge pain and should be fixed!! Keep the modifier tool active until another tool is selected please.

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   0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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5. The align tool isn't working in V. 24.0. It also keeps crashing (screen goes black).
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   0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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6. network printer HP 8730 Pro

   With the newest version of Illustrator (is it 24) there comes a lot of trouble for users with HP printer - maybe all printer which are connecting over the local network. The issue is that Illustrator can´t open any ai file nore make a new files while the default printer is a network printer. Here it is the HP 8730 Pro. With the help of the support desk there is a workaround to fix this issue. You have to set your default printer to Adobe pdf. But this is not a real solution, it´s only a temporarely workaround. So hopefully it will fixed in the nearest future. In the meanwhile I go back to the previous version.

   With the newest version of Illustrator (is it 24) there comes a lot of trouble for users with HP printer - maybe all printer which are connecting over the local network. The issue is that Illustrator can´t open any ai file nore make a new files while the default printer is a network printer. Here it is the HP 8730 Pro. With the help of the support desk there is a workaround to fix this issue. You have to set your default printer to Adobe pdf. But this is not a real solution, it´s only a temporarely workaround. So hopefully… more

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   2 comments  ·  Print  ·  Delete…  ·  Admin →
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7. Fix Tabbing in Transform Palette

   Fix tabbing through the Transform palette so when keying-in numbers and tabbing through, the numbers don’t randomly change (this is a bug).

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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8. Trim view is not available to record in the Actions

   Trim view is not available to record in the Actions window. Solving this would hugely benefit my workflow, by making trim view a recorded action and giving it a shortcut.

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9. File > Place svg: altered shapes

   In Illustrator v24.0, File>Place of some svg images distorts the shapes. It works OK if I open the svg file directly in Illustrator v24.0, select the layer and paste it on my artboard (in another open file). It also works OK if I do File>Place in Illustrator v23.1.1.

   The "attach a file" option here won't let me attach an svg (why not?) so I've attached an AI file instead. Hopefully if you export it to svg you can see the problems when importing that svg via File > Place. Some of the problem are: the "m" shape is missing a piece in the upper right, the "r" shape has a more rounded area where the shoulder meets the stem, and the top of the yellow "R" is too thin. And there are other more subtle errors.

   In Illustrator v24.0, File>Place of some svg images distorts the shapes. It works OK if I open the svg file directly in Illustrator v24.0, select the layer and paste it on my artboard (in another open file). It also works OK if I do File>Place in Illustrator v23.1.1.

   The "attach a file" option here won't let me attach an svg (why not?) so I've attached an AI file instead. Hopefully if you export it to svg you can see the problems when importing that svg via File > Place. Some of the problem are: the "m" shape is missing a… more

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10. Inconsistency between GPU and CPU modes

    mac OS 10.15.1 (19B88)

    iMac (Retina 5K, 27-inch, Late 2015)
    4 GHz Quad-Core Intel Core i7
    AMD Radeon R9 M395 2 GB

    I have an issue regarding inconsistent appearance between GPU and CPU modes when using composite fonts. Attached are the screen shot images of the identical material when captured in (1) GPU-mode, (2) CPU-mode, and (3) GPU-mode after outlined.

    As the files show, the last 2 characters show up at different position. The outlined characters show up in the position identical with (2). So I guess (1) has some issue (not displaying the pre-outlined characters at the correct position).

    It is very stressful and affecting my professional work, so I would like to get the issue fixed ASAP.

    The composite font I used in this example are with 2 Japanese fonts. The "Kana" letters are little bit scaled at center.

    mac OS 10.15.1 (19B88)

    iMac (Retina 5K, 27-inch, Late 2015)
    4 GHz Quad-Core Intel Core i7
    AMD Radeon R9 M395 2 GB

    I have an issue regarding inconsistent appearance between GPU and CPU modes when using composite fonts. Attached are the screen shot images of the identical material when captured in (1) GPU-mode, (2) CPU-mode, and (3) GPU-mode after outlined.

    As the files show, the last 2 characters show up at different position. The outlined characters show up in the position identical with (2). So I guess (1) has some issue (not displaying the pre-outlined characters at the correct position).

    … more

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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11. Big problem with 'Horizontal Align Center' bug fix

    Windows 7 64bit professional service pack 1,
    Illustrator CC 23.0.6.

    The recent fix for "The 'Horizontal Align Center' option does not align text with the center of object if text has tracking applied on it" in version 23.1 is causing all of our files, tens of thousands of documents, to display incorrectly when you open them, shifting text automatically. We need to be able to turn off this "fix" in settings or something please. We produce scale rules and navigational equipment etc. and almost every one of our files is incorrect if we upgrade to 23.1! We are stuck on version 23.0.6 until we can find a way around this. Please help.

    Windows 7 64bit professional service pack 1,
    Illustrator CC 23.0.6.

    The recent fix for "The 'Horizontal Align Center' option does not align text with the center of object if text has tracking applied on it" in version 23.1 is causing all of our files, tens of thousands of documents, to display incorrectly when you open them, shifting text automatically. We need to be able to turn off this "fix" in settings or something please. We produce scale rules and navigational equipment etc. and almost every one of our files is incorrect if we upgrade to 23.1! We are stuck on… more

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue is no longer reproducible in latest 

12. Japanese fonts not syncing.

    Japanese fonts don't sync to Illustrator. But they do work fine in other applications like Photoshop.

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13. Font Preview Tool - Not Working, UI WAYYY TOO LARGE

    As outlined here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/33696535-fonts-scrolling-through-list

    Which appears to be getting riddled with new comments as of yesterday... I am experiencing this issue. There is no options to adjust. The Preview Tool does not work either. Please FIX ASAP!

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14. Open/Import svg into illustrator

    The line weights of imported svg files into Illustrator 24 come in heavier than the same svg imported into Illustrator 23.

    One example: Line weight of drawing in Ill 23 is .529 pt. Same file opened in Ill 24 is 1.5 pt.

    Windows 10

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15. Spot Colors are not recognised.

    When enough items are placed with the same spot color, Illustrator no longer recognizes other shapes with the same color

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    0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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16. Exporting SVG: font name doesn't match system name of font - SVG text doesn't look as aspected

    Hi,

    this is a real issue ... :

    https://graphicdesign.stackexchange.com/questions/27238/preserving-font-type-in-illustrator-svg-file

    imho important to solve.

    thx

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17. Zooming

    When in the preset zoom menu, some of the options have commas where they should have decimals. When I click on the 66,67% zoom option it actually zooms in 6667% when it should zoom in 66.67%. Also, in the title of the document, it shows the zoom percentage with a comma instead of a decimal point.

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18. actions slow and crashing

    All actions that ran smoothly on Illustrator CC 2019 are slow and most of the time crash the new update (CC 2020). Actions are meant to speed up workflow, not slow it down.

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    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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19. Gradient panel causes bugs

    The gradient panel really makes me nervous. On rare occasions when dropping a color onto a gradient handle to change it, Illustrator suddenly just closes without a warning. Just gone in a split second along with all my work. No auto save. Nothing. It even won't show my recently opened files when I open it back up. This issue also happened the last time Illustrator was updated but then it was fixed. Please fix it again as I'm always SUPER nervous when I have to change settings for a gradient. I have no idea on how to reproduce this, other than just sitting an drag/dropping colors onto the gradient handles and "hope" for it to crash.

    The gradient panel really makes me nervous. On rare occasions when dropping a color onto a gradient handle to change it, Illustrator suddenly just closes without a warning. Just gone in a split second along with all my work. No auto save. Nothing. It even won't show my recently opened files when I open it back up. This issue also happened the last time Illustrator was updated but then it was fixed. Please fix it again as I'm always SUPER nervous when I have to change settings for a gradient. I have no idea on how to reproduce this, other… more

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Apologies for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue in house.
    Can you help the Illustrator team to isolate this issue further so that we can nail this down?
    If yes, then please let me know the following:
    1) Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue
    2) kindly also share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:
    MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )

    Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings

    Kindly clear your preferences by renaming your preference folder “Adobe Illustrator Settings” at above mentioned location and relaunch Adobe Illustrator . Kindly let us know if Adobe Illustrator still crashes after renaming the preferences.

    Share with us at ShareWithAI@adobe.com in a Zip file.
    Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

    Hi,

    Apologies for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue in house.
    Can you help the Illustrator team to isolate this issue further so that we can nail this down?
    If yes, then please let me know the following:
    1) Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue
    2) kindly also share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:
    MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )

    Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings

    Kindly clear your preferences by renaming your preference folder “Adobe Illustrator Settings” at above mentioned location and relaunch Adobe Illustrator . Kindly let us know if Adobe Illustrator still… more

20. PDF options do not work

    --> This is a serious bug!
    Illustrator 2020 save as PDF does not show other options than "General" even though different tabs are selected

    Nvidia 980 / mac pro 2010

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