Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7656 results found
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1 vote
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Thanks
Anish Kumar
Illustrator Team -
Using Tab to advance to next dialog box field only works occasionally
Editing text in latest Illustrator (immediately after update)... can't tab between font-size and leading fields - I can get it to work momentarily by closing the box and trying again, but the big returns the next time I try to edit text.
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks
Anish Kumar
Illustrator QE -
resaving bug
When Illustrator was updated to CC2018, I began having a recurring (and very annoying) issue: whenever I try to resave an open file, Illustrator crashes. Sometimes it will also crash if I do too many other actions in a row, though I can't say for sure what triggers that (if it is something consistent). I'm running it on a 2017 iMac with High Sierra. I report this every time it happens.
1 vote -
Illustrator can't read it's own files properly
Looses bitmap figure embedded in .ai file, reports the bitmap is missing when opening. While other software opens the file just right. Including Adobe Acrobat, Gmail preview, apple finder preview and Affinity Designer.
I made a file using Adobe illustrator, this file contains two jpg images. When I save the file and open it using illustrator on two different computers, a dialoge appears complaining the jpgs are missing and offer to replace them.
Oddly other software packages read the same file just fine, INCLUDING the allegedly missing jpg images, and in good quality.I can provide the file if you…
1 vote -
Wrapping text causes font changes and misalignment of text lines
When I wrap text around a picture, the font completely changes and the text lines become offset from the actual text, making it impossible to edit text.
1 vote -
flyout menu in adobe cep illustrator extension
flyout menu in illustrator cep extension panel
1 vote -
Installation Failure
When I downloaded Adobe on my Asus Computer, it will load Illustrator and then after a small time period. I will receive the message saying that there was an installation failure. It will also say something such as "Error Code P204".
1 vote -
thin line with stroke (0.01 or less) won't show up in CC 2015, but show clearly in CS 4/CS 6
thin line with stroke (0.01 or less) won't show up in CC 2015, but show clearly in CS 4/CS 6
1 vote -
Vector shapes look distorted
If I am working on a graphic made up of many different shapes, the individual shapes will start to appear as distorted in shape and color, especially if I start altering the pattern or moving shapes around, then the whole graphic just starts to randomly distort certain shapes. Making it really difficult to focus on creating a pattern or image.
1 vote -
Palettes/Panels are broken all over!
This is not just in AI. It's in PS, and ID as well. Can't make selections in pull down menus. It keeps reverting back to the default. Can't enter values in fields and use tab to move to the next field. Awfully annoying! What I want to know is what was the QC department doing before releasing this terrible package?
1 vote -
Issue moving Illustrator to a different virtual desktop space
iMac
MacOS 10.13.3
Illustrator CC 2018 v22.0.1I am using several virtual desktops (Apple calls them Spaces) and I am used to being able to move application windows to different desktops by dragging open windows to the top of the screen, which reveals the available desktops. However, when I try to drag Illustrator to a different desktop the action fails, leaving a transparent grey window over the whole screen. Logging out and back in again clears the grey window. I will try to make a video to show what happens.
1 vote -
Artboard glitch when undo and redo
When I use the hot keys to undo and redo (Ctr+Z ; Ctrl+Shift+Z) more than once at a time, the entire artboard freezes. When I open the file again, all of my work is gone.
1 vote -
compound path mask bug
When a compound path serves as a mask AND has it's own color, objects inside it can not be selected with the Direct Selection-tool. Instead, the mask itself is selected. This is different from single-path masks, where objects inside can be selected with the Direct Selection-tool (even when the mask has it's own color).
In attached file, both masks contain the same purple rectangle. In the 'g' (a compound path), the rectangle cannot be selected with the Direct Selection tool. In the 'K', it can. Both masks are colored.
Illustrator 22.0.1 (64-bit)
1 vote -
workspace
As you can see, I can't figure out how in the &&^&* to get this issue resolved. HOW, before my head explodes, do you restore THESE icons or whatever the **** they're called back to their original settings???????????????
1 vote -
Illustrator CC 2018 - CEP on Windows, unable to debug
Currently I am unable to take more than 1-2 steps in CC extension code when debugging with the Chrome browser attached remotely. When I do so the CC Extension panel clears itself, and the browser does a refresh. I do not see this problem on MacOS.
1 vote -
I don't see wich item a selected
It's not possible when I selected an item to see wich item I selected.
Also every transform option / scale option is not available.
My gideluines dispears and come back when they want ...1 vote -
Unembed flattened Link, needs warning that it will save over layered file.
You need to warn/remind users that the flattened link (that they chose to do when they first embedded their link), if they then save their "unembed" file back to the original link location of the original layered source file, they will be saving a flat version over the top.
1 vote -
Linked images are embed after exported as assets
AI 22.0.1
Hi All,
images linked in a document when exported as assets are automatically embedded. That means that a document increase its weight suddenly making it unusable and extremely weight.
Please fix this behavior, images linked must continue to be linked.
Thanks
1 vote -
Vector shapes show as black
When opening an .ai file on one particular PC in our workplace (a file that was created on a different PC) most of the vector shapes show as black-filled shapes.
We have multiple copies of Illustrator (all version 22.0.1 (64-bit) in our workplace and on every other PC the artwork displays properly (with no black shapes).
Turning on 'Overprint Preview' on the troublesome PC fixed the issue.
On every other PC turning this option on or off has no effect.
If we create a new file in Illustrator on this troublesome PC then we don't experience any problems?
I have…1 voteI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Thanks
Anish Kumar
Illustrator Team -
Placed .tiff file making vector image disappear
In my line of work we have "distresses" that we place over the vector image that we've created. The distresses are .tiff files and with the last update have began making the vector image disappear. When printed everything is fine. However most of the time we also have to export as a .png to send our customers a proof and we have to export several times before getting a .png we can use.
1 vote
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