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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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665 results found

  1. CC 2022 v.26.5.3以前で合成フォントを使用したAIファイルがCC 2023 v27.5で開きません

    OS: Windows11 Pro 22H2
    アプリのバージョン: Illustrator CC 2023 ver.27.5

    問題が発生したときに実行していた手順:
    Illustrator CC 2022 ver.26.5.3以前に合成フォントを使用して保存したAIファイルをIllustrator CC 2023 v27.5で開こうとしました。

    想定していた結果:
    過去に合成フォントを使用して保存したAIファイルが最新の環境でも問題なく開く状態

    実際の結果:
    ウィンドウのタイトルバーに「応答なし」と表示され、アプリケーションがフリーズするため、AIファイルを開くことができません。
    Adobe Illustrator 26 Settingsフォルダから27 Settingsフォルダへ合成フォントを移植しましたが、改善しませんでした。

    2 votes

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  2. Type on path not converting to outline

    Operating System: OS X Ventura 13.4.1 (c) (22F770820d)
    Version of Illustrator: 27.7

    I have an artwork which includes some type on a path (circle). When I go to send the file to a printer (PDF), I always outline the text as we've had issues in the past. For this artwork I've selected all the content and selected 'Convert to Outline', which has worked fine on all the type except the type on a path elements which just disappeared. I restarted Illustrator, but this didn't solve the problem.

    The Type on a Path was part of a group, so I then…

    2 votes

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  3. text selection issue with threaded text frames

    Trying to select text in the second column of a threaded text frame is impossible. The selection always jumps to select the text in the previous text frame. In the video example I uploaded - I'm simply trying to select just the top paragraph in the middle column - but it keeps highlighting the text in the linked text frame on the left column. I can never just select the top 3 lines in the middle column.

    9 votes

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  4. Text got removed automatically

    I was working on illustrator file, opened the file and texts were removed automatically.
    All fonts are installed, pleases fix this bug.

    1 vote

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  5. Cursor indicator jumps from linked text boxes

    When I try to move the cursor between text in linked text boxes, the cursor instead jumps to the first text box. This is seen particularly when selecting a space in the text, or when trying to move the cursor to the front of a text line within a linked text box.

    1 vote

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  6. Bullet list cannot be disabled

    No matter how the bullet list is set up in Preferences > Type, Illustrator will always make a list after typing the characters +, * ,# , - followed by a space. https://community.adobe.com/t5/illustrator-discussions/automatic-bulleted-amp-numbered-lists-while-typing-bug/m-p/13315015#M341830

    20 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  7. Legacy text objects updated after two file saves are completely lost

    Bugs fixed in CC2018 are still not fixed.
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32018143-text-lost-when-updating-text-of-old-version

    Reproduction Procedure:
    1. Prepare and open a file of version 10 or less.
    2. Click [OK] button in Legacy Text Warning dialog.
    3. Save the file as is.
    4. [Important] Open the saved file.
    5. [Important] Save the file as is.
    6. Open the saved file.
    7. Click on a legacy text object with the Text tool.
    8. Click [Update] button in the warning dialog box.
    →Legacy text object is completely lost.

    This bug occurs in all versions since CC2018.

    Reported in the thread of Japan Forum.
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/illustrator%E3%81%A7cid%E3%83%95%E3%82%A9%E3%83%B3%E3%83%88%E3%82%92%E5%88%A5%E3%81%AEotf%E3%83%95%E3%82%A9%E3%83%B3%E3%83%88%E3%81%AB%E7%BD%AE%E3%81%8D%E6%8F%9B%E3%81%88%E3%82%8B%E6%96%B9%E6%B3%95%E3%81%AF%E3%81%82%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B/td-p/13194772

    Japanese:
    ファイル保存を2回した後にレガシーテキストオブジェクトを更新すると完全に消失します

    再現手順…

    37 votes

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  8. Ai crashes (hangs) after installing (and selecting) Google Noto Color Emoji font!

    Since Ps has added NCE (Noto Color Emoji) font, Ai doesn't recognize it! I downloaded the font from GFont (NCE v2.038). After installing (for "All users"), whenever I select the NCE font in Ps or Ai, those apps crash (hang)!

    If I uninstall the font (which I downloaded from GFont, not the Ps native installed one) and reinstall Ps, the font works OK, but again it doesn't appear in the Ai font list!

    I posted some screenshots there:
    https://community.adobe.com/t5/illustrator-discussions/google-noto-color-emoji-font-in-ai/td-p/13523581

    14 votes

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  9. Bug with the ' touch on AZERTY keyboard on AI 2024

    Hi ! I recently came upon a but while typing text with a French AZERTY keyboard. Indeed touching the ' (apostrophe) symbol instead writes a < or > when entered. I thought at first it was a font problem, but after trying a few different ones wondered if if wasn't a keyboard language problem, but then i tried on AI 2023 and had no problem typing my text correctly.

    1 vote

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  10. 文字組みアキ量設定で保存ボタンを押しても修正内容が保存されない

    mac Ventura13.6
    Ai 28.0

    文字組みアキ量設定で数値を変更し、保存ボタンを押してOKをしても、
    内容が保存されないので困っています。

    1 vote

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  11. Illustrator 2023 crashes when clicking the scroll bar in the font selection dialog

    Ever since I installed Illustrator 2023 the entire program will hang when using the mouse, trackpad or wacom pen to select the scroll bar in the font selection drop down menu

    Fonts can still be chosen using the cursor keys to navigate up and down. Previous versions of Illustrator are still working as expected so I haven't been able to track down a corrupt font.

    I have tried a uninstall/reinstall and resetting of preferences. Nothing seems to work.

    This is on an M1 Mac (but also has replicated on an Intel Macbook Pro both on MacOS Monterey.

    1 vote

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  12. Inserting a dash followed by a space makes the dash uneditable

    When using the type tool, inserting a dash, spacebar, and then typing makes the dash undeletable. So type: - ohio with Myriad Pro Regular 12pt. the — is not able to be backspaced to remove, it is almost like it is adding a tab spacing. If you create outlines of text then you can select and remove, but text is uneditable at that point.
    27.8.1 (64bit)

    2 votes

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  13. SVG files with tabular-lining opened in Illustrator doesn't work properly

    Problem decription:

    An SVG file with tabular-lining text property applied to text doesn't work properly when opened in Illustrator (text is not aligned).

    Use the following steps to reproduce the issue:

    download attached BarlowCondTabularLining.txt file
    replace .txt with.svg (unable to load an SVG file)
    import the file to Adobe Illustrator
    open this file in Google Chrome (or any other browser) to visually see the difference
    Actuall result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are not aligned

    Expected result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are alined on decimal point.

    1 vote

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  14. フォントが反映されない

    一部フォントが反映されません。
    現在確認できているのは「AB-kirigirisu」「UDShinMGoPro6N-Light」「TBUDRGoStd-Regular」「mplus-1c-heavy」「mplus-2p-black」の5種です。
    この5種がillustrator内の文字ウィンドウのフォントファミリーを設定の一覧に表記がありませんが、ブラウザのAdobe Font内にはフォントが追加されている状態になっています。
    フォントをアクティベートする、フォントを一旦削除してから再度追加しなおす、PCを再起動するなどしましたが、改善しませんでした。

    1 vote

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  15. FONTS and text REMOVED

    Text removed. Sometimes its happens to me hat I open a file and all text is removed, fonts no showing up, but the text is not there any more. I can see there are text elements but are empty of text.

    1 vote

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  16. 1 vote

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  17. Quotation marks with extra space in latest update? How to solve?

    Hello. In latest Illustrator version closing Quotation marks has unwanted extra space. Is there any solution to the problem?

    2 votes

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  18. macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で1度emojiを通過すると全て小塚ゴシックに変わってしまう。

    macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で1度emojiを通過すると全て小塚ゴシックに変わってしまう。

    3 votes

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  19. Text is disappearing from artwork upon opening, exporting and editing artwork.

    Text is disappearing from artwork upon opening, exporting and editing artwork.
    I have had to create multiple layers and copy it over several times for it to be visible upon exporting. this has never happened before (SERIOUS BUG)

    1 vote

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  20. Two selection borders around text

    There's a second border around a text in my file when I select it. I cannot find why, what it does and how to remove it. When I create new text, it doesn't appear.

    1 vote

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