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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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665 results found

  1. Font size dropdown not displaying list of default font sizes when clicked

    1. Illustrator version 22.0.1 (latest release)
    2. Issue occurs when changing font parameters
    3. Expected the font size dropdown to appear upon click
    4. Clicking on the font size drop down arrow does not display the list of font sizes as it is meant to.
    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  2. Type reverting to default when using shift or symbols.

    When within the text box, every time I use a symbol (i.e. parenthesis, bullet point) the action causes the type font to revert back to default. In the attached image I was using Acumin and after the parenthesis it reverted back to Myriad Pro.

    It's just inconvenient to have to select the text over again and make it the correct font.

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Font Family menu

    : Illustrator CC 2018 (22.0.1) : Windows 10 Pro (64-bit) : Intel HD 530 GFX card : Wacom Cintiq Pro 16 :

    When setting the font family in the Character Panel, the expanded menu will appear mostly black (see attached file AiFontMenuBug.jpg) and makes browsing fonts tricky. This appears to only happen when using the font scaling on my Wacom Cintiq pro 16. When the Character Panel is moved to my other screen, which isn't font scaled, it behaves normally. (see attached file AiFontMenuBug2.jpg)

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. when .75 size for letter selected it prints .50 instead how to correct?

    when .75 size for letter is selected it prints .50 instead how to correct? I am using illustrator cc 18

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  5. Find Font broken between OSX and Windows

    Find Font is broken.

    For a missing font it requests a different font for OSX and Windows for the same file. It has something to do with the family name or font name or something. The important thing is that it is inconsistent between OS and is impossible to determine the correct font due to this error. This is confirmed to be effecting many people.

    Here is a link to a detailed explanation of what is going on with pictures showing the differences between operating systems.

    https://graphicdesign.stackexchange.com/questions/102270/how-to-determine-correct-font-name-between-osx-and-windows-with-adobe-find-font

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. Kerning one pair effects the spacing of other random pairs.

    I'm having an issue when I go to kern a letter pair, the kerning effects the spacing between other pairs.

    I believe this similar bug was reported for CS5 but I am using CC 2018 22.0.1

    https://forums.adobe.com/message/4321697#4321697

    I have tried:

    • Clearing all Illustrator settings at startup.
    • Making sure text is not centered or justified
    • Using default font Myriad Pro with default settings.
    • Selecting all letters and zeroing out the kerning.
    • Turning off standard ligatures in Open Type

    Still this issue persists.

    Attached is an animated gif of the issue.

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  7. Font Filter

    Using Adobe Illustrator CC 2018.

    I have the filter on for all font classes but when I click the similar fonts icon "No results found" comes up.

    First image result in CC 2018. Second image result in CC 2017

    14 votes

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  8. Font Suggestion and Cursor misbehaving

    I'm already feeling a lot of regret for updating to CC 2018!
    Now anytime I want to change a font, and I start typing in the name, no suggestions come up. Sometimes, the cursor jumps backwards and start inserting characters midway. I feel frustrated and fed up.

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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    Resolved (Comments Open)  ·  Anish Kumar responded

    Hi Love,

    Looks like your setting is set to “Search First work only”. Click on the search icon and from the drop down select “Search Entire Font Name”

    Thanks
    Anish

  9. Type reverting & doing all sorts of weird things

    The new Illustrator's type feature behaves strangely. The font reverts to the 1 I chose previously when I do some things such as discard the Offset Path setting I've set for it it in the Appearance Panel.

    4 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. zoom

    When snap to grid is on, it will only create new text. It won't select existing text for editing - probably because it isn't on the grid. This never used to happen before the latest update.

    3 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  11. most fonts not rendering

    I have to continually uninstall and reinstall 75% of my fonts! They show up in the panel, but do not render when selected. This is way beyond aggravating and is taking up hours of my time daily.
    These are fonts on my hard drive, not typekit or any other font service. using Windows 10 and Illustrator CC 2018 (happened intermittently with 2017, now it's everytime I open Illustrator or let it sit open for more than a few hours)

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Closing the ticket since didn’t hear back from customer.

    Hi Jamie,
    If you are still facing this issue, Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here

  12. Auto-sized Area text not resizing correctly

    Looks like someone didn't understand (or maybe I didn't explain well enough) what the issue was with this bug that was declined. So I have recorded a video to demonstrate the issue.

    Previous entry here:
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32016784--bug-area-text-with-auto-size-and-stroke-applied

    As before - Windows 7, Illustrator cc18

    Please follow steps in the video to recreate the bug which is causing area text boxes to extend beyond the artboard.

    2 votes

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    Under Review  ·  5 comments  ·  Type, Fonts, Text  ·  Admin →
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  13. Editing tabs in Paragraph Styles crashes Illustrator.

    Open attached tab_bug.ai file. Open the Paragraph Styles window. Edit the "Windfall back cover" style. Select the Tabs section. Move the tab to the right. Hit OK. Illustrator crashes.

    I've already reported this at https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31228633-demo-version-of-illustrator-crashes-constantly-de?tracking_code=a5435faf1626b3287df8c29b149793c7, but this is stripped down to the minimum possible case.

    2 votes

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  14. Kerning Font Characters (Letters) Causes Curser to Jump Around

    While kerning letters in a statement, each time I press the up arrow to give more space or to press the down arrow to shrink space between letters, the curser jumps to the second line in some random spot. I have to move the curser back each time I press the up arrow and down arrow. This is defiantly a bug.

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. My text is being converted automatically to shapes

    I am working on a project (wordle project) and I have a layer where I put text; Every time I open the file after I had saved it, I find the new text converted to shapes :s. This is so frustrating.

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Font does not look good

    Your version of Adobe Illustrator: CC 22.0.0 (64-bit)

    The steps you were taking when you experienced the issues: anytime I use fonts

    Your expected result: I expected that fonts will preview correctly
    Your actual result: I've attached an image. First text is with a type, second is after I use create outlines.

    Thank you very much

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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    Request to Contact Support  ·  Raghuveer responded

    Hi,
    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html. Please give a reference to this post so that we can identify you.

    Thanks

  17. Changing font by typing first character isn't working illustrator cc

    Changing/selecting font by typing first character is not working
    or scrolling with arrow has no preview.
    illustrator cc

    1 vote

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    Request to Contact Support  ·  4 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. Text and Objects Randomly Rotating

    When I move text or an object, I will always notice they get slightly rotated. It's hard for the eye to see it sometimes, but the guide lines will show that things get slightly rotated sometimes for no reason.

    1 vote

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  19. Variable font with Adobe World-Ready Composers

    Variable font dont work with Adobe World-Ready Composers. (Only regular adobe composers) so no variable font on rtl launguage (working perfect on browser)

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our release – 23.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  20. Text is broken up when layered on top of any other object. Prints fine.

    Text is broken up when layered on top of any other object. Prints fine.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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