Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8229 results found
-
Adobe Illustrator 2020 (24.1.2)-The latest updated version KEEPS CRASHING on MacOS Mojave
Hi
I'm having crashing issues with the simplest movements like dragging, changing the type sizes, accidentally double-clicking etc.
First the screen freezes.
Later everything goes blank/my screen sometimes goes full black and forced shutdown follows.
I'm using Macbook Air - MacOs Mojave version 10.14.6. (1.6 GHz Intel Core i5/ 8 GB 1600 MHz DDR3).
This is happening every time I open up AI without exception.
Note: When I started my computer in safe mode-AI is working normally.
What should we do?
Thanks in advance.6 votesPlease follow the steps listed in this link to share the crash log to Illustrator team, this will help us investigate and fix this issue. https://helpx.adobe.com/in/illustrator/kb/crash-next-steps.html
-
Quick keys did not import to Beta
When opening Beta my preferences had to be exported from regular Illustrator and imported to Beta. No big deal there... workspaces imported but quick keys did not.
2 votes -
alt + Scroll wheel doesn't always zoom
When holding down alt and scrolling in it takes multiple attempts to get Illustrator to respond.
2 votes -
Hyphenation settings are not copied from document to document
Make that work...
2 votes -
Threaded text adds first line indents for each first line of the area also instead of paragraphs only
Using a W10 pro with the last version of Adobe CC Illustrator.
Steps:
I have a small brochure that has some articles. I use area-type and there are some artciles that span over multiple pages. I format my text: font Myriad Regular 12pt, with fist-line indent 14pt and text alignement justify with last lign aligned left.
In the case that the sentence splits at the end of the page, and continues on the next page, the rest of the sentence is shown with first-line indent (and it shouldn't). When selecting the text, the selection it shows you that there is…2 votes -
Can an illustrator / photoshop PDF be used as a template to generate PDFs in nodejs (or any other language)?
I work a lot with generating PDF reports and what I constantly do is:
Design the pdf in illustrator / photshop
Lay it out with HTML using a library that changes from HTML to PDF (Using DOMPDF in PHP, html-pdf in nodejs, or a java parser that I can't remember its name).
Implement it in the system using the variables to be substituted, like any other view (using blade in laravel, handlebars in nodejs, and java iText in Java)
To which I wonder, is there a way to go from point 1 to point 3? In other words, export a…1 vote -
Resizing a constrained proportion shape not accurate to input
In 'Transform', if I set it to constrain proportions, then change the size of a square to '50mm x 50mm', the dimensions automatically change to something like '49.4345mm x 49.156mm'.
It also does this with any shape I created. So annoying! I think it worked back in 2019's versions, but with any version since doesn't.
AI Version: 25.0.1
OS: Mojave 10.14.61 vote -
Canvas color can't change color. (I'm not talking about the art board) Latest version of AI
Canvas color can't change color. (I'm not talking about the art board) Latest version of AI
1 vote -
Illustrator 2021 25.1 not opening files
macOS Big Sur 11.1, Illustrator 25.1
Double-clicking .ai files in finder launch Illustrator but the actual files do not open. If I drag the files to the Illustrator dock icon(after Illustrator is open) it will open one of the files (trying to open 8 files), then try thru open in File menu and select all 8 files, open a few of them.
This did not happen until this last update.
2 votes -
Hot Door CADtools 12 plug-in not working for Illustrator 25.1
Hot Door CADtools 12 plug-in stopped working for the 25.1 update. The .aip file is in the illustrator plug-in folder, but all the toolbars have disappeared from illustrator and I can't figure out where they went or how to fix the issue...
2 votes -
3d
The 3D effects (eg. Extrude and Bevel) don't work at all, I can see only flat outline in preview and after saving.
1 vote -
Pen tool makes an "invisible" outline
When drawing with the pentool it shows a "outline" that cannot be removed.
1 vote -
Artboard copying with hotkey [ bug ]
macOS Catalina 10.15.7
Illustrator 25.0.1- Select current artboard, option drag to copy
- Artboard moves instead of creating a copy
- When trying to undo, artboard returns to previous location while artwork remains in new location
- Required to press undo 5-10 times as artwork slowly inches its way back to the original artboard
2 votes -
Illustrator won't preview changes in the transparency mask until I move the art.
I just set up a new computer this morning and this is a new problem I have not dealt with before. Any edit I make to the transparency mask in an artwork does not preview until I move the artwork. Moving the view, zooming in and out etc doesn't udpate the preview, only moving the artwork. I tried turning off my GPU performance to see if that was causing some issue but it didn't change anything.
2 votes -
Illustrator CC crashes every time i open a file and try to update links. Doesnt crash if i select IGNORE and then update the links from the
Illustrator CC crashes every time i open a file and try to update links. Doesnt crash if i select IGNORE and then update the links from the links panel
2 votes -
Illustrator crushes
I am using Macbook Air M1, illustrator crashes and freezes very frequent. I have to force shut down my Macbook Air, but this doesn't fixed the problem that I am facing, freezes can up to at least 10minutes.
2 votes -
problem with mesh
What's the problem with mesh?
Since the last update (January 12, 2021) the grid is displayed tilted.1 vote -
Cannot select type baseline with text tool when snap to grid is active.
Is there an option I'm missing here with the newer versions of Illustrator? I have to key command the grid on and off constantly just to highlight small captions or type.
2 votes -
Bounding Box is larger than selected objects’ bounds, as if something else is selected
Adobe, have you seen this page. https://forums.adobe.com/thread/1148039
The bounding box problem has persisted over versions, years. Extremely strange that it continues to pester even to this day. Will you ever do anything about it?52 votesIf this is something that is still happening for you, please share a test file you can reproduce this problem with, along with the video showing this happening for you, so that the team can try to reproduce it and investigate.
-
Dragging Live Corners Rotates Object Instead of Rounding the Corner
OS: Windows 10 Pro 1909
Version: Illustrator 24.3Expected result:
Hovering over a live corner and dragging it should let me round the corner.Actual result:
Dragging a live corner more often than not rotates the object instead. Only by making sure my cursor is hovering as far away as it can be from the corner, but still showing the curve icon and dragging can I consistently get the right behaviour. Otherwise it rotates the object instead.This has been something I've experienced since at least March, and there's an Adobe Support Community post about this same issue from April…
3 votes
.png){kind=link}
.png){kind=link}
.png){kind=link}
- Don't see your idea?