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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8146 results found

  1. Eingenschafsfenster Bug

    1. Windows 10, Illustrator 25.1
    2. Objekte erstellt

    Breite- und Höhenwert funktionieren nicht mehr bei mehrfach Markierung.

    Breite ist immer 16383!

    Zusätzlich sind einige Wörter nach dem update von v24 auf v25 auf Englisch

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. ein unbekannter Fehler ist aufgetreten

    Wenn man .ai abspeichern möchte, kommt plötzlich die Meldung "Ein unbekannter Fehler ist aufgetreten" und die Datei lässt sich nicht mehr abspeichern.

    1 vote

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  3. Adobe illustrator slows down on the new M1 Mac and shows the color wheel

    When I've opened even unmodified adobe illustrator files, the color wheel freezes my computer often.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  4. Color Libraries not switching correctly

    When switching from different Color Libraries, before I could click on the arrow to select a different library and have it open immediately.

    Now I have to collapse the color library panel in between in order to select a different color libraries, then collapse again to select it, then collapse again and reopen to get it to activate.

    Attached is my system info…

    1 vote

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  5. 2 votes

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  6. Closing documents makes Illustrator 2020 to hang (24.3)

    On Windows 10 (v 1909) when closing a document (previously saved, or opened without any change, or a new empty document) Illustrator hangs and is unresponsive for 5-20 sec.
    This is happening after update.
    Photoshop had the same problem, but the hanging time reduced after the newest updates.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  7. Text locks after resizing

    When I resize a single line text object with the selection tool, the text becomes immediately locked, and I'm unable to click on it to move or resize it further. The only way to select the object is to CMD+2 every other object and then select all. Even then, the text can't be moved/resized, just deleted.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  8. substituição de fontes

    não está solicitando a substituição de fontes quando abro um arquivo...

    1 vote

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  9. Bottom docked panel gets collapsed when toggling Full Screen Mode

    Bottom panel (Currently Layers or Artboards) disappears in Full Screen mode. Opening manually from Window > Layers or hotkey (F7) does not work. Will also disappear when a panel directly above is selected. Need to select the panel at top of stack to make the bottommost panel appear.

    1 vote

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  10. It didn't open, there' s a message of unknow error

    I just subscribed, installed all the desired programs, including illustrator, and it just won't open, I don't know what's going on, I've reinstalled it about 5 times but the same error appears, I need help.

    The image of error, when it open i can't acess or create a new project

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. Memory Error when using alt key to duplicate or pull from libraries

    I am using windows 10 on a pc. This is in regards to adobe 2021

    When I go to duplicate an object using the alt key, I get an error message saying I do not have enough memory to complete the action. I also can't use the alt key to drag things from my libraries. I do not get this message when I use ctrl C and ctrl V. I also do not get this message if I right-click on the items in my library and place them. It's only when I use the alt key function.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  12. Save/Save As doesn't work in Action

    1. Make a new document
    2. Record a new Action for Save (CMD+S) and Save As (Shift+CMD+S), stop Action
    3. Do something in the document - Draw the rectangle for example
    4. Play Save/Save As Action
    5. Close the document (Attention!!! No warning about Save Changes!!!)
    6. Open the document

    Result: Opened document doesn't contain the rectangle.
    That means nothing happened with this document while Play Actions

    Illustrator ver. 24.0.2
    It is the critical issue and my suggestion to downgrade Illustrator to 24.0.1, if you use "Save/Save as" and "Close" commands in Actions in your work

    12 votes

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    8 comments  ·  Actions  ·  Admin →
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    Hi

    Apologies for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue at our end.

    Please help by providing the below information:
    1) Is it reproducible on the latest illustrator version 25.4.1?
    2) Kindly share some video, Action recorded script (.aia), the Test file(Via File→Package) & some steps with which you are facing the issue and share with us at
    ShareWithAI@adobe.com in a Zip file.

    Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Rohit Jain
    Illustrator Team

  13. 24.2.3 → 24.3 アップデートすると、一般の単位がptにリセットされる

    Windows10 / 1909 / 18363.959
    24.2.3 から 24.3 へアップデートしたら、環境設定の単位の一般と線でmmの設定が、Illustrator起動毎にptにリセットされてしまいます。
    設定ファイルの再作成を行っても、環境設定ファイル全体の再作成を行っても解決されません。
    解決出来ないので現在は24.2.3で使用しています。

    2 votes

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  14. Direct Selection tool and transformation controls not functioning

    Direct Selection tool not working at all.
    Cannot direct select any anchor points at all.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  15. Text Cursor in Medium Light mode is invisible

    The text cursor and the click+drag selection box are the same color as the background outside of an artboard if the User Interface is set to Medium Light mode. They are completely invisible.

    3 votes

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  16. Illustrator not deleting .tmp files after upgrades to Catalina

    We've recently started upgrading our users to Catalina, and since then multiple people have reported Illustrator is creating .tmp files that can't be deleted. We've turned off Save in Background, Export in Background, optimize saving for slow networks, and Saving Cloud documents. The issue seems to be intermittent, we haven't been able to find a pattern.

    When it makes these files, they can't be deleted in Finder.

    3 votes

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  17. Traductions manquantes lors de certains démarrage

    Bonjour,

    Lorsque j'ouvre un projet enregistré sur mon ordinateur ou un document en effectuant l'action : clique droit => ouvre avec => Illustrator CC 2020 le projet (ou le document) s'ouvre dans un Illustrator qui n'est pas complétement traduit en Français.

    Si les barres de menus sont bien traduites ainsi que le contenu des menus ; les options se trouvant dans le ruban de droite sont encore écrites en anglais (onglets Propriétés / Bibliothèque ...).

    Je vous joins un fichier pour constater le problème.
    Je reste à votre disposition pour tout complément d'informations.

    Cordialement,
    Baptiste

    1 vote

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  18. Befehl "Speichern" wir von Befehl "Speichern unter" abgebrochen

    Mojave 10.14.6
    Illustrator 2021

    Seit dem letzten Update stoppt Illustrator das Speichern (Cmd+S) ohne jegliche Warnung, wenn man vor Ende des Speichervorgangs "Speichern unter" (cmd+shift+S) wählt.

    Das ist wahnsinnig riskant, da man im Grunde IMMER gleich nach dem Speichern ein PDF mit "Speichern unter" erzeugt. Ich habe mittlerweile an die 10 Dateien so verloren... bis mir der Fehler aufgefallen ist.

    Grüße, AC

    1 vote

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  19. 1 vote

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  20. In the latest version cursor keys are now moving the selected objects/nodes 2 pixels instead of 1

    Up until 24.2.1 if I selected an object or node and hit the cursor keys they would move 1 pixel in the direction of the key. Now all of a sudden they move 2. makes trying to align/tweak the position of objects/nodes really difficult and painful

    1 vote

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    3 comments  ·  Tools  ·  Admin →
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    This often happens when we open Preferences and accidentally press Up or Down arrow key. The very first field focused in the dialog is Keyboard Increment value, and pressing an arrow makes it either zero (which turns into the smallest allowed value of 0.0001) or 2 (if you had 1).

    Open Preferences and change the value back.

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