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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8146 results found

  1. Plug-ins du Marché

    Je n'arrive pas à installer ce (ou autres) plug-in pour Illustrator du Marché. Je clique sur le bouton «Free» une roue de progression apparaît puis disparaît sans que rien s'installe. J'utilise MacOS Catalina (10.15.7). https://exchange.adobe.com/creativecloud.details.103304.ean-13-barcode-generator.html

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  2. Opening template ruins entire program

    I launch the Illustrator and click on open new template and the entire program freaks out and any of my previous works are cannot be made out

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  3. assemblage

    l'assemblage est grisé

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  4. Align To mode gets changed from Align To Artboard to other modes on its own

    Over the past several Major updates to Illustrator, the Align to function's Default setting keeps getting changed. I prefer to have control over that. As all past versions of Illustrator have allowed. For me: Align to Artboard.

    With the last version capable of running on HIGH SIERRA it was BROKEN AGAIN !!!!

    Adobe's response is to buy a new computer.

    My feeling is Adobe should FIX that last High Sierra version.

    In the middle of a Pandemic/Economic uncertainty, this is not the time to screw customers.

    1 vote

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  5. horitional blue lines

    I am suspecting a video card problem, but it only this only happens in adobe illustrator.

    2 votes

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    2 comments  ·  Performance  ·  Admin →
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  6. Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points.

    Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points. It happens only after a period of time working in a file. If I cut and paste the shape, the ability to manipulate the anchors returns for a time. If I close and reopen the file, the same is true. Working in the print industry, this is a big waste of time dealing with this bug. Happening on all systems in the department. Also just updated to 24.2.3, no change.

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  7. Export For Screens rememebers destination location (like 24.1.3 and earlier)

    EXPORT FOR SCREENS: In Version 24.2 onwards, Illustrator exports the file to the same folder as the source AI file.

    If I change the destination location, it reverts back to the same folder as the source when I reload Illustrator. Before this version, it would remember the destination location. I like to keep a separate folder for all exports, separate from my AI files.

    4 votes

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  8. Default save location for "SAVE FOR WEB" in Illustrator 2020 (24.2)

    Hello,
    In version 24.2 of Illustrator the behavior of the SAVE FOR WEB (LEGACY) function has change. In version 24.1 and older, the default saving location vas the last saved location used, in version 24.2 it is the location where the Illustrator (.ai) file is located which is by default. I was wondering if this is a bug or voluntary choice because it affects my work flow considerably even if it may seem like a small detail. I understand the value of saving by default where the Illustrator (.ai) file is located, but I would like to choose the method…

    4 votes

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  9. Save as remove filename text before "/" character

    If the filename contains "/", the illustrator will save the file with "save as" command removing all the characters before "/", including it.
    Example:
    Saving with "save as" the file "My first project/version 1.ai" will end in "version 1.ai" on harddisk.

    Also, the name of the file in document's title bar is replacing the "/" with ":"
    "My first project:version 1.ai"

    And, again, on Save as dialog box, the "Save as:" textbox where the filename is already entered, it shows up like this
    "My first project-version 1.ai"

    macOS Big Sur, Illustrator 25.0.1

    1 vote

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  10. Measurements of objects

    OS X 10.15.6, Illustrator 24.2.3

    I guess it is a new feature so that it works like in Indesign. That is at least annoying, at worst horribly dangerous for users who work with exact measurements:
    You draw a path and make it 100 mm x 100 mm. By adding an outline of 5 mm the new measurements are 105 mm x 105 mm. I know that is the way to work with in an optical way, but if you want to have the path itself 100 mm x 100 mm, then that really sucks.
    Suggestion would be a checkbox (or…

    2 votes

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  11. Can't Select behind objects

    The following instructions do not work. I need this function...

    Select behind objects

    In Illustrator, you can select objects that lie underneath other objects using Ctrl+click (Windows) or Command+click (Mac OS). The pointer changes to Select Behind on the first Ctrl+click (Windows) or Command+click (Mac OS). On subsequent usage of Ctrl+click (Windows) or Command+click (Mac OS), the selection iterates through the objects directly underneath the pointer position.

    3 votes

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    4 comments  ·  Other...  ·  Admin →
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  12. Objects become locked

    Objects become locked in place for no reason - no object is set to lock.
    This happens randomly when working with objects / shapes / strokes.

    The only way to get rid of the issue is to restart Illustrator.

    4 votes

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    1 comment  ·  Selection  ·  Admin →
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  13. Illustrator 2019, 2020 keeps crashing on a new MacBook Pro, Catalina OS10.15.4. Always crashes after computer sleep

    I just got a new MacBook Pro to replace an 11 YO iMac on which I was using Illustrator CS6. I had to switch to CC Illustrator. It crashes (about 8 times today alone)--almost always if I put computer to sleep with Illustrator open, but sometimes during work

    6 votes

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    2 comments  ·  Performance  ·  Admin →
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  14. Opening second file will NOT display it, but show first opened document!

    Wow... while having opened one file, Illustrator 25.0.1 does not refresh the screen while opening a second document. Great Adobe!

    Navigator switches the content, but the screen activates the second tab and shows the first file. clever...

    Going to be fixed in early 2031?

    1 vote

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  15. Change Illustrator paste offset distance to closer to cursor inside of viewing area

    Illustrator often pastes objects randomly outside of my viewing area, and I have to zoom out and scroll over to get it. I want to change the offset distance so it pastes inside my view area, not outside of it. OR, make it paste near where the cursor is, not way off somewhere.

    3 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  16. LOST DATA

    I lost my all work from last 10 days.
    What should I do now?
    All data was very important and I created by working hard days and nights. This is 3rd time happening with me from last year. I saved my work but still it is not listed there in recent works.
    Sudden error and not able to save my data sometimes. I paying for the software and I am suffering from such serious issue. Have any solution

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  17. Constantly crashing.... why should I pay for this software when it causes me so many problems?

    The v25 update constantly crashes. I tried the 1st version, had to go back to v24 after many crashes and much lost work/time. Then, when you supposedly fixed the crashing problem (v25.01), I tried it today and, of course, I lost a bunch of work when it crashed. Back to v24...... Won't go back to v25 until you really fix the problem. Also considering other software as a replacement for Illustrator..... I pay a lot for this software--why should I? Give me a good reason to stay with Illustrator......

    I use Windows 10, (pc) and I am completely updated with…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  18. Billing issue error

    Billing issue warning on top right corner of illustrator still showing after issue is resolved.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. 1 vote

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  20. ACTION FAILURE!!

    modify the action:
    If you create an action to save for web with PNG file, Illustrator don't override the save command and nche the action take the same name of the file in the action.

    try to open 5 or 6 files and create the action:
    New action > save for web > save (and stop action)
    Now use it on the other opened files...

    If you have more and more files like me and your client ask you to export the file only in png it's impossible to use this action!

    The only way is to save files one…

    1 vote

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