Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8146 results found
-
Toolbar missing on right hand side
My toolbar on the right hand side is missing. The drop down window at the top is also not working, it is stuck on Typography. I can't choose Essentials or reset.
I've got and updated the latest version 24.2.3
Windows computer.3 votes -
Changing/removing "View using GPU/CPU" does not take effect.
I use the command + e shortcut for another function, but no matter how many times i remove or change this shortcut from "View using GPU/CPU" it immediately reverts back.
1 voteIt got resolved by assigning the new shortcut for 'View using GPU/CPU' / removing the old. Can be treated as a solution, but it’s still unclear how Illustrator allowed two identical hotkeys exist at the same time (usually a warning gets displayed, and the older command gets blanked). So if anyone has the same problem — please comment.
-
Select all doesn't work unless you clic anywhere first
I can't select all anymore unless I clic somewhere first.
I have to vectorise many Illustrator files and my keyboard shortcuts make it happens fast. Until an update forces me to clic somewhere first, if not, the keyboard shortcut simply don't work. That was not the case before.
I'm on windows 10 and last Ai version (25.0.1 64 bit)
1 vote -
Multiple Bugs in Illustrator_Mac Os Catalina 10.15.7
I'm reporting all of these bugs I'm considering asking for a refund my money back for the last months CC Subscription as it the software has been that unreliable.
Illustrator
Align function not working, can't align 3 pieces of text to baseline it leaves the 1st piece if text completely out off the alignment. I tried cutting and pasting the piece of text but still it will not align.
Strokes not showing properly round on curves they appear to have extra anchor points, which there aren't when you inspect It closer. This is making simple curves look off.
Shortcuts not…
1 vote -
Illustrator freezes as soon as it opens
Each time I try to open the program it freezes as soon as it launches. The screen will load, but remains unresponsive.
I'm on a windows computer that runs far more demanding programs than this without issue.1 vote -
The Operation Cannot be Completed due to an Unknown Error (CANT) 3D effect
I am encountering an issue anytime I attempt to edit the Bevel and Extrude effect on my design. It keeps providing me with a vague error "The Operation Cannot Be Completed Due to an Unknown Error (CANT)" and it will not apply the effect or allow edits.
1 vote -
Fonts are not refreshed when right sided metrics are changed
This issue happens in the context of editing the metrics of a font file multiple times (in order to view new metrics changes in realtime).
Fonts will not always be refreshed to the latest version when overwriting a font file in the Adobe Fonts folder with a new updated version:
When a right sidebearing of a glyph is changed and the font regenerated, the font is NOT updated in Illustrator.
Whereas editing a left side bearing and regenerating the font will show the updated font with all edited metrics (both the new left & right sidebearings).
Issue happens in all…
7 votesHi,
Thanks for reporting this issue.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.1) Kindly share both version of fonts at ShareWithAI@adobe.com .
2) Please mention the title of this issue as the subject of the mail with tag [UserVoice] and Uservoice link in subject of email.Regards
Ankit Goyal -
Scale tool doesn't work in Make Pattern
The Scale tool currently does not do anything within pattern mode. Maybe this worked in previous versions, but would like to see all tools working within pattern mode on future updates
2 votes -
Outer Glow producing odd glowing corners around objects
When applying an outer glow, I get rectangular glowing corners around the objects with applied effects. Deleting a reapplying using a different setting solves the issue about 50% of the time. Something that has only happened since the last AI update.
Windows 10 Pro - Pack - 120.2212.31.0
Illustrator - 25.0.11 vote -
No option to stop recording an action when resetting workspace
When recording an action with Button Mode unchecked in the actions panel, there is currently no way to stop recording the action if you reset your Workspace with your Workspace having button mode enabled. As far as I know, there are also no hotkeys to start/stop recording for Actions either. Forced to restart Illustrator otherwise.
2 votes -
Bug with end of line - Convert selected anchor point to smooth
When you have a line in illustrator where you:
Select using the direct selection tool (A)
Convert the point to smooth using (B)
And get the fabulus result (C).
BUT you also end up with point D where the alignment of the line is always vertical.3 votes -
Brush Tool size options are disabled
In Brush Options dialog only the Random and Fixed option are available, and other option like Pressure do not work
3 votes -
One object in a selection is always a key object
Previous Ai update came with an issue where I can't fully hide edges unless objects are grouped which, to me, is an inefficiency. There were other glitches as well, which appear to have been resolved with the closely-following most recent update.
2 votes -
Ghost element sneaks in my groups
Hi!!
I encounter a bug in Illustrator. You will find the description below but also a video that explains a lot better what I am trying to say.
1) OS: Windows
Version: 10.0
System Architecture: x64
Illustrator version: 24.1.22) When I just try to select a group from the active window.
3) I expect to only select element from this group
4) Somehow there is a ghost element that I can see alone when I unselect my group. This ghost stays there and mess up my resizing then..5 votes -
Ai 2021, Windows: Opened SVG image element with base64 data is not shown.
The codepen demonstration here (https://codepen.io/VHall/pen/BrdwLz) is supposed to download an SVG file which wil l show the exact same image as seen in the browser when opened in Illustrator. Using Ai version 2020, the opened SVG shows the correct background image with the logo. However, opening in Ai 2021 does not show the image. The element not rendered starts with: "<image overflow="visible" width="1200" height="750" xlink:href="data:image/png;base64"
1 vote -
Expanding in RTL removes numbers
After Illustrator 23.01,
When expanding Right-To-Left text boxes,
all the numbers are removed.See attached video.
(the numbers also don't get selected with "select all")I'm on Windows 10, but something similar seems to happen on Mac:
https://community.adobe.com/t5/illustrator/numbers-disappeared-after-create-outline-illustrator/td-p/11251592?page=11 vote -
Cant Verify Subscription Status
Windows 10 64bit, Latest Adobe CC suite.
Says can't verify subcription status. Quits Adobe apps.
Tried solutions here :
https://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html
Doesn't work.1 vote -
Scale tool not working consistently to resize pattern.
When attempting to scale the pattern within an object, the preview mode and regular screen modes do not reflect the adjustment input. If I close the program and open it back up it sometimes works again. If I play with other settings within the dialogue box is sometimes comes back as well but never consistently.
1 vote -
Illustrator artboard turns white and keeps flashing
Artwork disappears and everything flashes. Everytime I click cursor its happening. But its only happening on my 2018 Macbook pro. I updated to big sur and Illustrator 2021 in the past week.
1 vote -
Crash after trying to delete crop marks fx
Whenever I try to delete the crop marks effect on a document Illustrator just crashes. At first I thought it was because the document was made on a previews version of AI but it's also happening with new documents whenever I apply crop marks fx and then try to delete those crop marks later.
I'm using latest version of Illustrator updated about 3 days ago.System Configuration:
OS Name Microsoft Windows 10 Enterprise
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Precision 3551
System Type x64-based PC
Processor Intel(R)…1 vote
![image[1].png 119 KB](/assets/222797155/image%5B1%5D.png){kind=link}
.png){kind=link}
- Don't see your idea?