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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8146 results found

  1. Lost extra Pantone Colours after Illustrator 2021 update

    I have registered a Pantone booklet and downloaded the PANTONE colour manager to gain the extra missing Pantone swatch colours. This was working fine but after the 2021 update I have lost them.

    I have tried going back into the Pantone Colour Manager and re-updating the newest colour books I want (PANTONE Solid Coated-V4 and PANTONE+ Solid Coated-336). But the Applications to apply them to as options are only InDesign and Photoshop. If I click the + button below to Add Illustrator to the list, it says I have to click the Browse button and locate the Illustator.exe file. I…

    2 votes

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  2. "Can't create an eraser path"

    Trying to erase part of a path and keep getting the popup message "Can't create an eraser path". This happens in version v25.0 78@219798 but it works as expected in v25.0 and v24.3

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  3. 2 votes

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  4. 폰트 호환성 관련하여

    일러스트 CC 사용중입니다.

    작업을 하면서 국가에서 배포한 Free 글꼴을 사용중인데, 새로 만들기 할 때는 유첨자료 처럼 잘 보이는데, 새롭게 불러오기 하고 나면 글꼴이 없다는 메세지가 계속 뜹니다.

    글꼴의 호환성 문제일 듯 한데, Free 글꼴을 adobe에 정식적으로 등록하는 방법이 없는지 궁금합니다.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  5. Previews Stop Functioning.

    After Illustrator has been open and multiple files are open on tabs the previews on the artboards stop functioning. Opening new files don't function correctly either.

    2 votes

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  6. Undo in Isolation mode crashes

    When Cmd+Z (Undo) is pressed when in Isolation mode, illustrator crashes, after a prolonged period of spinning colour wheel. Second time this has happened.

    1 vote

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    1 comment  ·  Isolation  ·  Admin →
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  7. Stability update made Illustrator very unstable

    I noticed the 27/07/2020 update described itself as addressing stability issues, which I didn't have. Since the update ran, 3 hours ago, I've had three crashes - all when copying text and graphics together. My crash report crashed too.

    5 votes

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    0 comments  ·  Performance  ·  Admin →
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  8. 塗りブラシツールで使用しているブラシが勝手に切り替わる仕様について

    adobe illustrator2020
    塗りブラシツールにて
    ユーザー定義のライブラリから設定したブラシを使用して線を描画

    選択ツールなどに切り替えて移動などを行う

    もう一度塗りブラシツールに切り替えると、基本ブラシや別のユーザー定義ブラシに勝手に切り替わる

    この仕様かバグの修正をお願いしたいです。

    illustrator2018にはこの仕様はありません。

    環境はmacbook pro 2016 OS10.15.5 です。

    イラストの仕事で一番頻繁に使うのが塗りブラシツールなので
    これが修正されないとillustrator2020にいつまでも移行できずにいます。

    ご対応していただける事を願っております。

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  9. svg repeated symbols are invisible

    When attached svg is opened in Adobe Illustrator 2020 - second usages of glyphs (B, 2, 0) are not displayed properly like in attached screenshot.
    Is this an issue with original svg (it looks fine in Chrome or Firefox) or Illustrator?

    1 vote

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  10. 1 vote

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    3 comments  ·  Other...  ·  Admin →
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  11. Kalligraphiepinsel

    Hallo, ich habe einen ovalen Kalligraphiepinsel angelegt und einem Pfad zugewiesen und die Pfad-Form erhält einen kalligraphischen Kontrast. Soweit so gut. Klicke ich allerdings erneut auf die kalligrafische Linie, um sie erneut dem Pfad zuzuweisen (zum Beispiel, weil ich diesen verändert/verlängert habe), so ändert sich mit jedem Klick der Winkel im des Ovals. Ein Bug oder eine Voreinstellung, die ich noch nicht kenne? Vielen Dank für jede Hilfe.

    J

    1 vote

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  12. drag and drop items from photoshop

    gives an error "not enough memory to place file"

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  13. Illustrator ne tient pas compte du réglage d'unité dans les préférénces

    Illustrator ne tient pas compte des unités spécifiées dans les réglages des préférences. Par exemple : lorsque dans les préférences, l'unité est réglée sur Pixel pour Général, Contour et Type ; dans la fenêtre Propriétés l'unité est en mm. Ceci même après relance du programme et réinitialisation des préférences

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Shape are invisible/Glitch

    Hi, I use Adobe Illustrator 2021, and my laptop is Mac OS Big Sur. Recently, illustrator bugs often appear. When I drew the shapes/lines with a pen tool, the objects are invisible Or glitch. It suddenly happens, so I had no idea what I can do.
    When I zoomed out/in or tried to re-create in a new file, uninstalled and installed the app, I tried everything that I can do, but the result didn’t change.
    It’s inconvenient because even I drew all the shapes; after all, it’s invisible to see...I’m not sure what the reason is. Would you help me…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  15. Tracing large image gives worse results than with tracing a small portion of the same image

    When trying to trace a fairly large file with sparse graphics - the trace function appears to lower the resolution significantly, resulting in a junk trace. If I clip a small portion of graphics and trace that, it works fine. Shrinking the file before tracing didn't work (by half), I couldn't shrink any more without losing the fine grained art. I was able to make this work using a different product(which I really don't like). I use trace all the time, usually on smaller logos, which works fine. I suspect there is something in their algorithm that reduces the resolution…

    6 votes

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    3 comments  ·  Tools  ·  Admin →
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  16. Offset path small values results in skewed lines

    Offset path small values (in my example it's 0.02 mm) results in skewed lines, compared to original text it's applied to.

    17 votes

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  17. Saving operation get cancelled when Save in background is checked.

    When Save in the background checkbox is checked, saving the document using the script, gives an error operation was cancelled and the automation process stop. But if uncheck this setting everything works fine. This happens when we show our custom progress bar dialog. So I think progress bar dialog is interfering with the process of saving the document in the background. Could you please look into this issue and see what can be done for this at your end?

    19 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  18. Again and Again not responding or not opening.

    Hi and I am Atharv Pathak Sharma, I am 10 years old and I illustrate and design logos..., Today I am very disappointed by adobe Illustrator because it is again and again not responding or not opening, and before you all ask me which version of illustrator I am using, it is 2021 ok I want the problem to be fixed as soon as possible, and if you think that illustrator 2021 isn't launched then here's the proof https://getintopc.com/softwares/designing-tool/adobe-illustrator-cc-2021-free-download-1470232/
    Thank you.

    1 vote

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  19. My entire screen goes black when I try to open Illustrator 2021

    I have a Mac, Catalina, Version 10.15.7 (19H2)

    My touch toolbar stays lit up and I can tell Illustrator is opened based on the toolbar options, but nothing displays on normal screen. Screen returns after I Quit with CMD + Q.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  20. reference

    BUG: Transform > Set Reference Point

    The transform tool is not behaving as expected. Width and dimension transformations do not transform according to the selected reference point.

    EXPECTED RESULT: when the reference point is set to centre, I expect the transformation to apply 50% of a change in the height or width value equally to both sides of the object.

    ACTUAL RESULT: The transformation behaves as it was set to left and applies 100% on the new value to the right side of the object.

    To see this bug in action, please watch the attached clip.

    Version & OS

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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