Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7715 results found
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Save As Crash
Illustrator is crashing constantly when trying to "Save As" after updating to v23.1. Optimizing for slow networks feature is disabled. Crash occurs after choosing the location to save the file. Illustrator hangs for about 2-3 seconds before the crash window pops up. Save as works immediately after launching the program but occurs again later on.
Windows 10 Home
3 votes -
Window jumps to new size when I grab resize thumb in bottom right corner
When I grab the resize thumb in the bottom right of a window, the window size jumps. In the two attached screenshots, the first is where the window was before I grabbed the thumb, and the second is where the window jumped to after grab. I can resize if I continue to hold the thumb, but the thumb position never matches the cursor position.
3 votes -
Illustrator crashes when opening any file after Microsoft Cumulative update 2019-09 KB4517211
Running Win10 Pro x64. Uninstalled and ReInstalled Cumulative update KB4517211. Problem goes away if uninstalled, and recurrs after re-installing Microsoft update. Have latest NVidia GPU drivers installed (problem occurred with prior version graphics drivers as well) and latest version of AI (23.1). Problem occurred prior to update to 23.1 today. Problem started after Microsoft Cumulative update for Windows 10 Version 1903 x64 and problem is resolved when uninstalling Cumulative update. Used Microsoft tool to HIDE updates to stop KB4517211 from re-installing.
3 votes -
Hyperlink lost if Export to SVG
If I create a shape and attach a hyperlink to it using Attributes, then use File > Export > Export As > SVG, the link no longer exists. If the file is opened using a browser there is no link and the code doesn’t contain the link. If I use File > Save As > SVG the link remains, however, using ‘Export As’ optimizes the SVG for the web, so I should use this option. Why is using ‘Export As’ removing the hyperlink? I have just started using AI - am I doing something wrong or is this a bug?…
3 votes -
Justification doesn't work right
In a block of justified text, when you fine tune the justification settings to spread the letters more evenly and avoid white gaps, the justification gets broken.
(In Indesign the same procedure works perfectly.)On my screenshot you see the default setting on the left, and on the right with the letter and glyph spacing set to slightly decreased minimum and slightly increased maximum values – and the justification is gone…
3 votes -
Unable to skew individual words/letters in type
In previous versions of illustrator, you were able to skew individual words/letters from the character menu. That option has been replaced by an option to rotate.
Distorting highlighted text distorts the whole box of type. The font I'm working with does not have and italics and I need this option to italicize specific words.
I am using 23.0.6 on a mac with OS Mojave 10.14.6.
I'm attaching screenshots of this feature in InDesign so you can see what this used to look like in illustrator, as well as a screenshot of the new character panel in illustrator where it's missing.…
3 votes -
GPU Issue in Touch Mode on Surface Pro (2017)
Hello,
I have been having a repeated issue with Illustrator leaving checkerboard artifacts onscreen when drawing in Touch Mode on my Surface Pro. After drawing for a while, Illustrator will crash. I've included a clip displaying the artifacts I'm talking about.A related issue happens at random when drawing, where the outline will display in red while I'm drawing it, then the line won't actually get drawn. Sometimes when selecting or scaling objects they will similarly display the scale happening, but then nothing actually happens. Usually Illustrator crashes after that.
3 votes -
Misaligned patterns on SVG import
When opening an SVG file, pattern fills are incorrectly offset on both x and y axis.
An inconvenient workaround is to reapply the pattern (Select shape, select pattern swatch). This will then position the pattern correctly.
It would be great if the pattern was correctly positioned on file load.
Tested on Windows 10. Illustrator 23.0.6 64bit
See attached PNG for example.
pattern-test.svg used in the screenshot:
<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="50" height="50" viewBox="0 0 50 50">
<defs>
<pattern id="New_Pattern" data-name="New Pattern" width="10" height="10" viewBox="0 0 10 10" patternUnits="userSpaceOnUse">
<rect width="10" height="10" fill="blue"/>
<circle cx="5" cy="5" r="5" fill="red" />
</pattern>
</defs>
<rect…3 votes -
BUG? CC Color Library: Not Applied or Freezing
When I select an object and tried to color it from my CC library colrs - it doesn't apply to the shape/font - if I right click on a color in the CC library Panel, the panel freezes for a moment and disappears.
3 votes -
Unknown error when re-linking image
When I re-link an image I get a message saying "An unknown error has occurred."
I am adding this to the growing list of problems since upgrading to 2019.3 votes -
ellipse using basic brush is not smooth.
The ellipse tool using the basic brush comes out jagged and not smooth. All other shapes are not affected.
3 votes -
BUG Nordic keyboard and special characters €, $, @ etc
Cant type special characters €, $, @ on nordic keyboard. Because Illustrator is overriding AltGr key function using it to make a selection.
3 votes -
Change to dimension in properties panel applies to wrong object in certain situation...
Minor bug. To reproduce:
Have at least two objects on screen.
Select one.
In the properties panel, change the width or height but do not press enter or tab.
Select the other object.Result: The change in dimension is applied to the second object, not the first.
3 votes -
Black Swatch becomes CMYK when dragged to object
Black Swatch in color pallette (between none and white lower left corner) colour changes values to CMYK when dragged to object on page.
3 votes -
crash after windows update
Every time since I installed the latest windows update (KB5407453, KB4509096) that I try to open or create a new file adobe illustrator crashes. The crash report is attached.
3 votesFrom the looks of it it seems to be crashing with GPU. Here is what I can suggest
1. TEST: Disable GPU from preference panel and then create a anew document to see if it still crashes
2. FIX: Update GPU driver – each manufacturer will have a different way to get and install drivers. some help here: https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html3. IF NOTHING WORKS: Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Move objects always moves downwards in y direction, behaves fine in x
Selecting an object and hitting ENTER brings up the 'Move' dialog and, for a while now, negative values moved things up and positive values moved things down the y axis. Fair enough, we all got used to it. As of today, things behave differently and everything is always moved up, unless I adjust the angle in the two entry fields below. Please see attached GIF.
3 votes -
Changing values in Move dialog immediately applies them
There appears to be another bug crept into the latest version of Illustrator when selecting an object and using the Object > Transform > Move dialogue.
When you change values it commits those values rather than previews them, even if you cancel the operation. Ie. if you type 100mm into the x-coordinate box then change it to 150mm it will move your object 100mm then a further 150mm (250mm in total) rather than honouring the last value and only moving it 150mm.
Illustrator is becoming all but unusable of late.
3 votes -
Snapping stopped working
Snap to Grid, Pixel and Point options stop working on a regular basis. Choosing any of them has no effect.
Have to Close and reopen regualry for it to work again.Ilustrator has become very irratic in the past few releases. Along with other Adobe apps.....3 votes -
insanely-bloated file size with placed images
Placing a 4.2 mb JPEG in Illustrator document (with little or no text or vector art) results in a file size of over 40 mb. Adobe dismisses this as "expected behavior" and closes the case with no effort to fix an obvious problem.
An Illustrator document with 47 mb of placed JPEGs and nominal text and vector art yields a 513+ mb document! An 18-page (1-side print) PDF produced from this document was 523 mb. WAY too big to send via e-mail or FTP, the client had to come to my office with a thumb drive and download it from…3 votes -
Swatches not naming properly vs document color mode
I create my document in CMYK but when I open my swatches the first time (I have done no copying or pasting into the document or anything to mess with any color settings), they are CMYK blends with RGB names. Why is it doing that and what can I do to fix it?
3 votes
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