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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7716 results found

  1. Tastaturkürzel "einzeln transformieren" ohne Funktion

    STRG-ALT-SHIFT-D ohne Effekt.....

    Win 10
    AI 24.3 64 bit

    2 votes

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  2. Save as SVG destroys <path>

    Attached is a very simple SVG drawing (rendered by MathJax) of a path representing the letter k (in math mode). It loads and renders fine in AI 24.2.3 on WIndows 10. But when I save it, I get the second attached file, which also has a path but a very different-looking one (unrecognizable). Presumably a bug in the SVG export engine?

    2 votes

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  3. 「戻る」「進む」を繰り返すとオブジェクトが消える

    1:os…windows10
     バージョン:2020。2020/9/4現在で最新のもの
    2:ショートカットキーで、「戻る」「進む」を何度か連打する
    3:データの巻き戻し等ができる
    4:「戻る」「進む」で変化があったオブジェクト自体が丸ごと消える
     例)テキストオブジェクト「こんにちは」の「は」の部分に変更があった場合、テキストオブジェクト「こんにちは」自体が消滅します

    今回大切なデザインデータが消えて憤っています。便利な機能追加は有難いですが、デバックはきちんとやって頂きたいです。これは数人体制で1日デバックすれば分かるレベルかと。
    今後に期待しています。

    2 votes

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  4. Align to dropdown not working

    Version: 24.3 (64-bit)

    Expected behaviour: Change the 'Align to' dropdown between 'Selection' and 'Artboard'

    Actual behaviour: The 'Align to' dropdown in the Align panel only updates when multiple objects are selected.

    2 votes

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  5. Copy / paste not working - breaks text formatting and usually drops any vector content as well.

    Copy / paste not working - breaks text formatting and usually drops any vector content as well. This happens whether the copy/paste is within one Illustrator file or between two. VERY frustrating. I've found that I can occasionally get it to work by copying and pasting within the same document (everything must be grouped as one), and if it is successful, quickly copy the pasted version and then it might paste into the other Illustrator file.

    Solution from support was to downgrade from 24.4 to 24.01. This seems to have done the trick - but now I can't allow CC…

    2 votes

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  6. Text locks after resizing

    When I resize a single line text object with the selection tool, the text becomes immediately locked, and I'm unable to click on it to move or resize it further. The only way to select the object is to CMD+2 every other object and then select all. Even then, the text can't be moved/resized, just deleted.

    2 votes

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  7. This operation cannot complete because of an unknown error [CANT]

    "This operation cannot complete because of an unknown error [CANT] ." - Error pops-up and I can't even open a new document.

    2 votes

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  8. Illustrator (24.3) Slow lagging, AI and EPS files issues, non responsive

    macOS Mojave (10.14.6)

    Working on large scale signage graphics - have completing almost exactly the same thing for previous jobs with no issue. 24AUG20 AI auto updated and instantly could not move graphics in file - constant spinning wheel and slow loading times.

    Saving file was extremely slow - ceasing to save from 80-90% and then crashing (crash report sent). The only way to continue working was to save as EPS.

    Also attempted saving graphic elements out as EPS files to place into INDD where EPS was pixilated (fully or partially). PDF exported from INDD unable to save correctly with…

    2 votes

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  9. 2 votes

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  10. Text height is wrong

    When you select a specific text height, it is not correct. Say for instance you select 1 inch for text height but in reality the cap height is .68 inches. We work at a sign shop and a lot of jobs require a specific text height. This is misleading when I pick 1 inch for text height and it is no where near 1 inch in height. Can you please make it where the text height corelates to the actual cap height of the text, otherwise this feature is useless.

    2 votes

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    Latest Illustrator releases have Font Height Options you can access form Character panel’s menu — they allow you to set font height as a capital / x-height specifically.

    The functionality has some minor issues (regarding rounded stems for some fonts, keeping the chosen option between launches), but otherwise it is very good. Please try it!

  11. ARTBOARD RESIZE ISSUE

    If you create a new document and make the artboard smaller than the old max of 227" and then try to resize it larger than 227" once it has opened, you cannot. It gives you an error message that says "Artboard cannot be created outside the canvas bounds". You are able to create a file larger than 227" x 227" from the very beginning however.

    2 votes

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  12. 2 votes

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  13. Clicking "Add to Dictionary" on the right-click context menu for spell check does not update red underline...

    When adding a word to the spell-check dictionary using the right-click context menu, the underline remains under the word. Shouldn't that get removed after adding the word to the dictionary? It does not get removed from other instances of the word in the document either.

    2 votes

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  14. Edit Multiple Gaps at once not possible

    When a selection contains Dashed Lines with different Dash lengths, but equal Gaps, the Gaps can not be edited together.

    Ai copies the entered Gap value to the Dash size.

    2 votes

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  15. Bring back CS5 image trace controls and results, PLEASE!!

    Over the years, each update in Adobe Illustrator has resulted in poorer trace results for complex line work. I specifically keep an old Mac so I can run CS5 just to trace. Please bring back the advanced controls CS5 had so illustrators such as myself can use the updated version of Adobe Illustrator to trace hand sketched work. I've attached a sample to show you results from CS5 trace and the current Adobe Illustrator.

    2 votes

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  16. Open and Save Dialog boxes in Mac OS Dark Mode

    While the UI section of the preferences does allow you to change the UI of Illustrator to a darker them, when will the Open and Save dialog boxes match the dark UI of the operating system for Mac OS Catalina. Here is a screenshot to display the Save dialog box. This is not a dark theme to match the system UI, however, Photoshop does (here are the screenshots while using the dark mode UI in Adobe and in the Mac OS Catalina).

    2 votes

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  17. Object Arrange functionality not working

    Steps taken (actual result):

    • Line up a square shape and an image (one on top of the other)
    • Try to use shortcut to bring the image to the front (cmd + shift + close bracket)
    • Nothing happens
    • Then try to do this move manually (go to Object > Arrange > Bring to Front)
    • Still nothing happens

    Expected result: Image to shift to sit in front of the square shape

    Same happens for any of the other Arrange commands (Bring forward, Send Backward, Send to Back)

    2 votes

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  18. horitional blue lines

    I am suspecting a video card problem, but it only this only happens in adobe illustrator.

    2 votes

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  19. Stroke weight defaults to 10pts on oversized custom Artboard

    If I create a new document one of the standard sizes, say Letter...then draw and object and apply a stroke...the stroke size defaults to 1pt as it should. However, if I define a new custom oversized artboard, say 500 inches square, then draw and object...when I apply the stroke, the size defaults to 10pts.

    2 votes

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  20. Problem deleting Spot Color

    When I attempt to delete Pantone swatch for the swatch that's being used in my design, it should give us the warning to replace color just like InDesign. Instead, it just converts the color to CMYK without you even knowing which is a problem when you're trying to make sure you're only working with limited spot colors in the document. I remember getting warnings before like InDesign does... is this something new in the application? Could you please fix this issue?

    2 votes

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