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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. Can't save a file as PDF due to Courier font licensing issue

    Get this message when trying to save file as PDF

    The font Courier could not be embedded in the PDF document because of licensing restrictions. Stroked text will not be visible.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  2. CC Library funktioniert nicht mit MBP 13" Apple Silicon

    Ai gibt die Fehlermeldung, dass Elemente aus der Library nicht gefunden werden können und neu verknüpft werden müssen. Diese Elemente sind aber vorhanden. Neu in ein Dokument gezogene Library-Elemente werden sofort nach dem Platzieren als fehlerhaft markiert. Das gleiche Dokument, gleiche Library, gleiche Illustrator-Version auf einem anderen Mac (Intel) unter Catalina funktioniert tadellos. Reproduzierbar nur auf dem M1 MBP unter Big Sur.

    Ai 25.0.1, MBP 13" Apple Silicon, System und Adobe CC auf neusten Update

    1 vote
    1 comment  ·  Cloud, Libraries  ·  Admin →
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  3. Traductions manquantes lors de certains démarrage

    Bonjour,

    Lorsque j'ouvre un projet enregistré sur mon ordinateur ou un document en effectuant l'action : clique droit => ouvre avec => Illustrator CC 2020 le projet (ou le document) s'ouvre dans un Illustrator qui n'est pas complétement traduit en Français.

    Si les barres de menus sont bien traduites ainsi que le contenu des menus ; les options se trouvant dans le ruban de droite sont encore écrites en anglais (onglets Propriétés / Bibliothèque ...).

    Je vous joins un fichier pour constater le problème.
    Je reste à votre disposition pour tout complément d'informations.

    Cordialement,
    Baptiste

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  4. Befehl "Speichern" wir von Befehl "Speichern unter" abgebrochen

    Mojave 10.14.6
    Illustrator 2021

    Seit dem letzten Update stoppt Illustrator das Speichern (Cmd+S) ohne jegliche Warnung, wenn man vor Ende des Speichervorgangs "Speichern unter" (cmd+shift+S) wählt.

    Das ist wahnsinnig riskant, da man im Grunde IMMER gleich nach dem Speichern ein PDF mit "Speichern unter" erzeugt. Ich habe mittlerweile an die 10 Dateien so verloren... bis mir der Fehler aufgefallen ist.

    Grüße, AC

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  5. Blur effect is not resized (with the option "Resize strokes and effects" selected)

    BUG. Illustrator 25.0 on iMac with Big Sur OS

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  6. Select all doesn't work unless you clic anywhere first

    I can't select all anymore unless I clic somewhere first.

    I have to vectorise many Illustrator files and my keyboard shortcuts make it happens fast. Until an update forces me to clic somewhere first, if not, the keyboard shortcut simply don't work. That was not the case before.

    I'm on windows 10 and last Ai version (25.0.1 64 bit)

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  7. Multiple Bugs in Illustrator_Mac Os Catalina 10.15.7

    I'm reporting all of these bugs I'm considering asking for a refund my money back for the last months CC Subscription as it the software has been that unreliable.

    Illustrator

    Align function not working, can't align 3 pieces of text to baseline it leaves the 1st piece if text completely out off the alignment. I tried cutting and pasting the piece of text but still it will not align.

    Strokes not showing properly round on curves they appear to have extra anchor points, which there aren't when you inspect It closer. This is making simple curves look off.

    Shortcuts not…

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  8. Illustrator freezes as soon as it opens

    Each time I try to open the program it freezes as soon as it launches. The screen will load, but remains unresponsive.
    I'm on a windows computer that runs far more demanding programs than this without issue.

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  9. The Operation Cannot be Completed due to an Unknown Error (CANT) 3D effect

    I am encountering an issue anytime I attempt to edit the Bevel and Extrude effect on my design. It keeps providing me with a vague error "The Operation Cannot Be Completed Due to an Unknown Error (CANT)" and it will not apply the effect or allow edits.

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  10. Outer Glow producing odd glowing corners around objects

    When applying an outer glow, I get rectangular glowing corners around the objects with applied effects. Deleting a reapplying using a different setting solves the issue about 50% of the time. Something that has only happened since the last AI update.

    Windows 10 Pro - Pack - 120.2212.31.0
    Illustrator - 25.0.1

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  11. Ai 2021, Windows: Opened SVG image element with base64 data is not shown.

    The codepen demonstration here (https://codepen.io/VHall/pen/BrdwLz) is supposed to download an SVG file which wil l show the exact same image as seen in the browser when opened in Illustrator. Using Ai version 2020, the opened SVG shows the correct background image with the logo. However, opening in Ai 2021 does not show the image. The element not rendered starts with: "<image overflow="visible" width="1200" height="750" xlink:href="data:image/png;base64"

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Expanding in RTL removes numbers

    After Illustrator 23.01,
    When expanding Right-To-Left text boxes,
    all the numbers are removed.

    See attached video.
    (the numbers also don't get selected with "select all")

    I'm on Windows 10, but something similar seems to happen on Mac:
    https://community.adobe.com/t5/illustrator/numbers-disappeared-after-create-outline-illustrator/td-p/11251592?page=1

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  13. Cant Verify Subscription Status

    Windows 10 64bit, Latest Adobe CC suite.
    Says can't verify subcription status. Quits Adobe apps.
    Tried solutions here :
    https://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html
    Doesn't work.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  14. Resizing a constrained proportion shape not accurate to input

    In 'Transform', if I set it to constrain proportions, then change the size of a square to '50mm x 50mm', the dimensions automatically change to something like '49.4345mm x 49.156mm'.

    It also does this with any shape I created. So annoying! I think it worked back in 2019's versions, but with any version since doesn't.

    AI Version: 25.0.1
    OS: Mojave 10.14.6

    1 vote
    2 comments  ·  Tools  ·  Admin →
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  15. Scale tool not working consistently to resize pattern.

    When attempting to scale the pattern within an object, the preview mode and regular screen modes do not reflect the adjustment input. If I close the program and open it back up it sometimes works again. If I play with other settings within the dialogue box is sometimes comes back as well but never consistently.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  16. Canvas color can't change color. (I'm not talking about the art board) Latest version of AI

    Canvas color can't change color. (I'm not talking about the art board) Latest version of AI

    1 vote
    2 comments  ·  Documents and Artboards  ·  Admin →
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  17. Illustrator artboard turns white and keeps flashing

    Artwork disappears and everything flashes. Everytime I click cursor its happening. But its only happening on my 2018 Macbook pro. I updated to big sur and Illustrator 2021 in the past week.

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  18. Crash after trying to delete crop marks fx

    Whenever I try to delete the crop marks effect on a document Illustrator just crashes. At first I thought it was because the document was made on a previews version of AI but it's also happening with new documents whenever I apply crop marks fx and then try to delete those crop marks later.
    I'm using latest version of Illustrator updated about 3 days ago.

    System Configuration:
    OS Name Microsoft Windows 10 Enterprise
    Version 10.0.18363 Build 18363
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Manufacturer Dell Inc.
    System Model Precision 3551
    System Type x64-based PC
    Processor Intel(R)…

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  19. Stiftwerkzeug

    In meinem Menü fehlt das Stift Werkzeug. Wo ist es zu finden, wenn nicht auf der Leiste? Ich arbeite auf dem IPad

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  20. al eliminar un efecto se cierra illustrator

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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