Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Pen tool snapping
The pen tool doesn’t currently snap to grid.
1 vote -
Linear and radial gradient do not stay true to selected color's value
Linear and radial gradient do not stay true to selected color's value
Not an issue in freeform gradient1 voteDo you have the test fil you can share with the team?
Please remove anything sensitive from it and leave only the shape with the gradient. Do not move it into another doc or make sure it uses the same color mode as the original document does.
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Suddenly I can't seem to open or create new files in Illustrator.
when I tried to launch and run my ai files and trying to create new files, the application will just hang and nothing happens. I've uninstalled and re-install but the problem is still the same. It was still working fine 2 days ago. I need a solution fast because I have deadlines to meet!
1 vote -
Where is the Polygon tool in Illustrator V24.3???
Hi Illustrator Team,
Where did you guys hide the Polygon toold? It is not in the extensive option under Rectangle tools.
All I am seeing are:-
Rectangle,
Rounded rectangle tool
Ellipse Tool
Star Tool
Flare Tool1 vote -
Alignement of neighboring objects
Hi, when I used to move my objects on artboard, there used to be lanes and alignments automatically showing me when two objects on the artboard are in alignment with a green line. However, I can't see that feature anymore, it just happened since yesterday. very frustrating. Is this a bug, or is this due to some settings issue?
1 voteIn case someone can’t see these, check these:
1. Disable Snap to Grid
2. Enable Smart Guides
3. Make sure you have Spacing Guides option turned on in Preferences > Smart Guides
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"Export As..." is generating poor quality images
Using "Export As" to generate JPG or PNG file is having poor quality results recently, photos look grainy. In order to get the quality that is expected, you now have to go back to using "Save for Web (Legacy)" feature
1 vote -
Trying to apply an opacity mask on an object with a gradient makes it dissapear
I have an object with a points gradient and I'm trying to clip that with some text(which has been converted to a shape). Although it seems to work initially, after switching back form mask to the object layer, the object dissapears completely.
1 vote -
Illustrator not allowing file saving bug
The Save or Save As functions aren't working. After going to File and selecting either one, nothing happens. I'm left with work unsaved and at risk of losing. This hasn't happened before and I have been using illustrator perfectly for the last 6 months.
I have a MacBook Air, macOS catalina version 10.15.5.
I have Adobe Illustrator 2020.
1 vote -
Display Issue ?
Having very odd display issues, (see attached files) basically I draw a curved shape in outline, this views correctly, then view it in overprint mode, this views correctly, view it in standard mode and it is awful, I've tried restart/making a new document etc etc, still views awful ????
please advise..... don't ask me to work in overprint preview as one of my others posts states, that is ridiculously slow.
Mac OS 0.15.6,
iMac (Retina 5K, 27-inch, 2019)
3.7 GHz 6-Core Intel Core i5
64 GB 2667 MHz DDR4
Radeon Pro 580X 8 GB1 vote -
Keyboard modifiers no longer work with Transform panel
Up until the latest release of Illustrator, pressing Command-Return after entering a new height or width for an object in the Transform panel would scale it proportionately. This no longer works and pressing Return does nothing if any modifier key is held down. The same is true for holding Option while pressing Return (this used to transform as a duplicate but has not worked for a while). Having to manually turn on the link button or disable it every time is very tedious. According to your own reference pages for keyboard shortcuts in Illustrator it is meant to be working,…
1 vote -
Pattern shifts around in PDF file when zooming in
When making something with a pattern, I heard and saw that when I save it as a PDF, the pattern starts shifting around when I zoom in.
I save my files always as Smallest File Size.
Kind regards,
Lisa1 vote -
Impossible to create a very simple compound object of a shape and a word of multiple characters
It's been an ongoing issue for me for years. Until recently I used to be able to work around it by breaking the word into individual characters and substrating them from the shape one by one but now even this annoying method stopped working. I have literally no idea how to do this very simple thing any more!
1 vote -
Applescript justification text bug
"set the alignment of text of text frame 1 of layer 1 of document 1 to center" doesn't work anymore. Adobe Illustrator 24.3
1 vote -
Direct Selection tool and transformation controls not functioning
Direct Selection tool not working at all.
Cannot direct select any anchor points at all.1 vote -
Blob Brush sticks and then releases when starting a stroke. very annoying
I have tried everything that I know. n Unchecking GPU Performance is not working. I do a lot of work in blob brush and the attached video shows how annoying this is. I have a Wacom Cintiq 22HD.
1 vote -
Static (not file related)
I am on a Windows 10, hp. I am not sure what is going on with my Illustrator. I've been using it pretty regularly. Recently it crashed. When I reopened it, there is now some kind of static at the top of the document. It doesn't matter what type of file is open. I have tried opening different Ai files or creating new ones and the static is still there. I have also tried uninstalling/reinstalling/updating etc. Nothing has helped. Every time I move the view or click around, the static moves. I can still work, but it's extremely distracting and…
1 vote -
performance
My illustrator is beginning to slow down. My computer seems fine although illustrator does not act as it did a few days ago. My computer is relatively brand new PC and i have update it now. Can i get some help?
1 vote -
Not able to move symbol onto extruded shape
When I try to move a symbol onto my rectangluar prism that I extruded from a rectangle, it's a total mess. The symbol is a small area in a large bounding box for no apparent reason, and when I try to align the art onto one of the faces, it snaps back to its original position. So I can't move the art to get to the place it needs to be to properly map onto the 3d object. The entire mapping onto an extruded object is broken. In the picture you see the art in a too-big bounding box. Whenever…
1 vote -
Fonts not being listed in Illustrator when used in a clipping group with transparency effects
Adobe Illustrator CC 24.3. Windows 10 Pro 1909. OS Build 18363.1082
Converting fonts to outlines did not catch the ones used in a clipping group with transparency effects. The effect was an embossed look. When the fonts weren't activated for the file, the embossed look changed as it substituted a font, but Illustrator gave no warning and no fonts were listed in the "Find Fonts" panel. The font used in the emboss effect was listed when viewed in Acrobat but not Illustrator.
1 vote -
Text Appearance Attributes have a ghost text underneath visible.
When I add a stroke of white to black fill, there remains, unmovable original beneath. So it shows up where where not desired. See attachments.
1 vote
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