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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7892 results found

  1. Saving issues

    I could not save my illustrations as any AI or PDF.
    After selecting save as PDF/AI it allows to save but there is no document saved in my targeted folder. Please help, i can only save it as JPEG

    1 vote
    How important is this to you?
  2. App Window size enlarges to fill all available Monitor space

    Have the window fill 60% of monitor space instead of 100%, so user can select the window size according to needs.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?
  3. 'Save As' isn't working at all

    Can't save anything or export PDF etc. through "Save As"

    1 vote
    How important is this to you?
  4. iCloud drive

    Illustrator thinks links are gone when files are being stored in iCloud Drive (even though the cloud version is still in the same folder on my computer). Please allow Illustrator to download linked files in iCloud Drive automatically so I don't have to download and relink manually.

    1 vote
    How important is this to you?
  5. Library Section

    On the library button. I cannot click the back button. It's not clickable.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  6. Workflow issues

    I’m recently using Adobe Illustrator in a MacBook Pro M1 and it’s a huge struggle get things done. Crashes all the time in every move I make... I’m working for hours in something that in normal conditions I would spend 1 hour (maximum).
    Needing some help here!

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?
  7. Generally cumbersome, especially copying and pasting.

    Just a horrible program all together. Whatever happened to the Illustrator of days past? I think the program has become SO complex as it has "evolved" that it has become bogged down and quirky. Just to try to copy and paste a whole segment made up of multiple points is irritating. Why can't it paste a section, as opposed to just select segments of an object, when I choose the selection tool to do this. (I know not to use the direct selection tool for this).

    It is just SO cumbersome, and without a lot of the commands or nice…

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  8. unknown error when trying to finish my design.

    try to ADJUST MY DESIGN AND ALL I GET IS UNKNOWN ERROR POPUPS. it also reverted some of the work i did. this is absolutely ridiculous! i cant adjust a thing!!!!!!

    1 vote
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  9. ウインドウ(W)→ワークスペース→初期設定(クラシック)で画面中央に縦長の枠が表示される。

    画面中央に縦長ぼやけた枠が表示される。
    イラストレーターを縮小化しても、画面中央にそのまま表示される。
    縦長の枠が表示されないようにしてほしい

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  10. não est[a abrindo um novo arquivo

    quando abro o Illustrator esta dando um erro, e não abre um novo arquivo

    1 vote
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  11. Created actions missing after restart

    I recorded an action for export in dxf and pdf several times. After each restart it is gone. But I created an action for saving in pdf only, this is still there.

    Operating System Windows 10.0, Adobe Illustrator 25.0.1

    1 vote
    0 comments  ·  Actions  ·  Admin →
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  12. Small increment movements gone

    I cannot move small increments since new launch.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  13. Disappearing Blinking Cursor

    This was previously listed as COMPLETED for "Dialog box text selection missing blinking cursor", but the fact is that this issue is STILL occurring.

    Can you all please fix this blinking cursor issue? This has been happening for a while now and it still hasn't been fixed. Some people have suggested that resetting the preferences fixes this issue, but resetting the preferences does NOT fix the issue.

    It seems to occur when you change the "User Interface" color to either the lightest grey or the 2nd to lightest grey (see attached file).

    When you change your User Interface to one…

    1 vote
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  14. 1 vote
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  15. Illustrator 2020 keep shutting down

    Illustrator 2020 keep shutting down by itself in less than 1 minute after launching it.

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  16. Plug-ins du Marché

    Je n'arrive pas à installer ce (ou autres) plug-in pour Illustrator du Marché. Je clique sur le bouton «Free» une roue de progression apparaît puis disparaît sans que rien s'installe. J'utilise MacOS Catalina (10.15.7). https://exchange.adobe.com/creativecloud.details.103304.ean-13-barcode-generator.html

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
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  17. BUG - Fresh Install, Stuck on Brush Tool

    I just installed the newest version of Illustrator (25.0.1/WIN 10) and it's stuck on the brush tool. Clicking on the other icons selects them, but it 0still just the brush tool. Nothing works.

    1 vote
    2 comments  ·  Tools  ·  Admin →
    How important is this to you?
  18. Opening template ruins entire program

    I launch the Illustrator and click on open new template and the entire program freaks out and any of my previous works are cannot be made out

    1 vote
    0 comments  ·  Launch  ·  Admin →
    How important is this to you?
  19. Can't see anything on screen except a lot of white and black horizontal lines.

    I have no clue why but if I open or create a new project, the screen goes full screen and a lot of white and black lines that are horizontal appear and i can not see any tools, buttons, anything. The links and buttons are still there but I cant see them.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  20. assemblage

    l'assemblage est grisé

    1 vote
    0 comments  ·  Properties Panel  ·  Admin →
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