Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Literally Everytime I open it it shows a grey screen after the Adobe Startup.
Im using AI and Photoshop 2020 and I cant open it at all. Though it shows no problem when I open a file. Its just I cant make new files, it doesnt work. My university work i have been postponed for 2 weeks because of this. Please help.
1 vote -
Illustrator 2020 doesn't allow me to CREATE A NEW FILE!
I need to open an existing and save as. It only is letting me download pre-saved templates. C'mon - that's not a bug - that's a fatality. And even if I'm reading the popup wrong, why make it so difficult? Switching over to Sketch...
1 vote -
Auto recovery settings keep changing on their own
My creative director and I are both having an issue where our auto recovery settings are resetting themselves. We don't notice (obviously) until a crash, and then reopen to find NO RECOVERED FILES, check our file handling settings, and the autosave option is unclicked. Again. As workers who use illustrator daily, we would never purposely unclick this. I just lost a file yet again.
1 vote -
UI input boxes show text with low baseline shift
Operating System: MacOS Catalina 10.15.6
Illustrator version: 2020 v24.3Most input boxes show text that "hangs" low, making it difficult to see what is being typed in.
This also occurs in InDesign but not in Photoshop (all apps are up-to-date).1 vote -
svg repeated symbols are invisible
When attached svg is opened in Adobe Illustrator 2020 - second usages of glyphs (B, 2, 0) are not displayed properly like in attached screenshot.
Is this an issue with original svg (it looks fine in Chrome or Firefox) or Illustrator?1 vote -
1 vote
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The new document preset for print defaults to iPhone mockups. Letter and legal and tabloid might be better choices
Use Letter and legal and tabloid for new document presets instead of a bunch of Iphone mockups
1 vote -
PDF書き出しをすると時々、反映されないオブジェクトがある
10コほどのレイヤーがあるイラストレーターをスクリプト：「レイヤーごとにPDF保存」にすると一番最後に書き出されたレイターの一部だけPDFに反映されないことがある。データが重たいとよく起こる。
1 vote -
can't open new file or work on the app at all.
I just downloaded Illustrator 2020 on my PC. The PC is a little old but has all the required specs to run the program. However whenever I open Illustrator and try to open a new file (after selecting my preferences page size etc) nothing pops up I still see the "welcome to Illustrator" home page but can still select the tools and see the blank artboards I just created however nothing gets applied to them visually but if I throw in a big black triangle I see it only on the thumbnail from the Layers panel which is obviously too…
1 vote -
BUG - perspective grid - ground plane widgets disappear
The Left and Right ground level widgets DISAPPEAR when the vanishing points are adjusted moderately far apart. There seems to be no way to make them visible again, which makes it hard to move the entire perspective grid to another location.
1 vote -
BUG - perspective grid planes disappear permanently
If the grid cell size is adjusted -- while some planes are turned off (with temporary SHIFT-hide function) -- the hidden planes cannot be made to reappear.
Select Left plane. Hover grid tool over an intersection in Left plane.
Press SHIFT. The right and ground planes disappear.
Adjust cell size with diamond widget.
Now try to make right plane or ground plane visible again -- gone forever.
This bug seriously interferes with using the Perspective Grid tools.
1 vote -
Menu item going to wrong link
When clicking Help > Manage My Account, I get routed to the color wheel. (https://color.adobe.com/create/color-wheel)
1 vote -
Transform pattern only: setting height/width to 0 crashes Illustrator
If you select "transform pattern only" option in Transform panel and (accidentally) set height or weight to 0 (mm in my case), then Illustrator crashes.
1 vote -
Stroke not aligned with Fill
Stroke is not aligned with Fill
When Drawing, the stroke is not rendered on the actual place where it's placed and not properly aligned with Fill1 voteIt looks like your path using a brush applied to it, and it’s a loose and wobbling brush tip, not following the centerline. The fill knows nothing about the brush tip and strictly follows the vector path, unlike brush.
To solve the problem, you’d either have to use a different brush and make the path look wobbly at the object level with other means, like Roughen effect, or expand the appearance of the objects and fix the fill manually.
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printing
Mac OS 10.15.6
Illustrator 24.2.3
I used to be able to print from Illustrator using my Epson L3150 printer.
It no longer prints. I used Default printing preset of Illustrator, then used default copy, then used custom. I checked and unchecked settings in advanced. All with the same result.
I tested this even on old files which I was able to print last Aug 2020. Can't print.
I opened the illustrator file in PDF and it was able to print.I would appreciate it if you can help solve this bug in Illustrator.
1 vote -
Close button has gap
[windows 10] The close button on Illustrator has gap in the corner - and when your mouse goes to the corner (which it usually does when you want to close a window) - you are clicking on thee X button of the program beneath it. ...This is very furstrating and i just closed other software where i lost an hour of work. Adobe this is sloppy - Photoshop has simillar button, but the gap is closed, while for example - After effects uses the normal windows 10 border ....make this stuff the same! Such differences are acceptable from free software,…
1 vote -
pasting text fails in v24.3
Pasting text inside a text box fails, it creates a new text box so all styles need to be re-applied.
1 vote -
I cann't turn off "Snap to point" while using Pen tool.
I turned off all snap functions, but when using the Pen tool, snap to points still happens. How i can turned off this function?
1 vote -
object distortion on perspective grid after pathfinder unite
Windows 10 home, Illustrator 2020.
After uniting two or more rectangles on the perspective grid to make a more complex shape, moving/copying the new object using the perspective selection tool results in distortion as the object appears to have become detached from it's perspective plane. The behaviour is shown in the attached image.
Inserting the step Object > Perspective > Attach to active directly after Unite allows the object to move correctly (thanks Monika Gause) although it was suggested that perhaps this step shouldn't be necessary and it should be able to move correctly without it.
Many thanks, Craig.
1 vote -
Guides not scaling correctly on copy/paste into large canvas
If I copy a 5"x5" rectangle from a regular document and paste it to a large canvas document, it remains 5"x5", as expected.
However, if I convert the same shape to a guide and then copy it from a regular document to a large canvas document, the guide becomes 50"x50". This really makes things difficult when copying guides and artwork together into a large canvas.
1 vote
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