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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Cannot select type baseline with text tool when snap to grid is active.

    Is there an option I'm missing here with the newer versions of Illustrator? I have to key command the grid on and off constantly just to highlight small captions or type.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  2. Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos

    Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  3. Scale tool slowing down and not responding correctly

    I am not happy with the 2020 separate Scale tool. I am still getting used to the fact that I have to switch between tools but that is bearable. But the fact that this tool goes crazy makes me want to throw my laptop to the wall. It is way too sensitive to the move of my drawing pen and scales in an undesired direction. Usually, after I lift the pen but still hold the Shift for a second longer, the image/object totally distorts and going steps back lags and stops my work as I have to wait for Illustrator…

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  4. Soooooooo slow!!

    I've recently subscribed to Adobe Illustrator which is a good system, but using the software slows my computer down to an almost standstill. So much so that I can't use it efficiently. I've tried to cancel but it looks like I have to pay nearly £80 to cancel! I want to use the software but it simply is not compatible with my Mac. I'm using Mac Catalina 10.15.7.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  5. Shear degrees not working in Transform window latest version 25.0.1

    Using the shear in the transform window works but not correctly, When using an arrow to shear an item, the number switches from 0 degrees to 1 degrees and then back to 0 degrees and does not hold the changed degrees number but does shear the item. so if you want to shear say 15 degrees you can push the arrow key 15 times and it will work or you can type in 15., BUT will revert back to 0 degrees so you have no clue how much it is sheared. Rotation degrees works fine in the same transform window.…

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  6. Unable to open more than one file at a time

    Mac OS Big Sur 11.01

    Unable to share video with this form. Please help.

    1 vote
    3 comments  ·  Documents and Artboards  ·  Admin →
    How important is this to you?

  7. restoring files is NOT working

    I was working on a project and my computer reset on me automatically. After it was done, I tried going back into Illustrator and my work was gone. I have tried restarting the app and my work has not came back! Please help me restore my work!

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  8. Dock does not hide when toggling full screen

    Hello, I'm using MacOS High Sierra and Catalina, however the dock does not hide when toggling full screen in Illustrator and photoshop, like any other apps. Any help ??

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  9. The list of available fonts is not displaying correctly, typekit not visible as well

    This is what I'm getting when opening the search for fonts. I don't see any usable list of fonts nor the typekit options .

    What could be the reason for such illustrator behavior?

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  10. Adobe themes panel window is cut outed..

    The adobe themes panel window is showing in half, while it does not have a scaling option also to scale.

    The right half of the window is cut out & non-accessible.

    SEE the IMAGE below

    Ive restarted multiple times but still same issue.

    This is my system
    Device name Mohit-HQ
    Processor Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
    Installed RAM 8.00 GB (7.86 GB usable)
    Device ID 453A1378-11E9-4CA8-AC95-62E230C28715
    Product ID 00327-30000-00000-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch Pen support

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  11. Bounding Box Does Not resize

    When pulling the bounding box, what is inside does not resize.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  12. Cuando intento seleccionar varios elementos en iPad Pro se cierra el programa

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  13. relink bitmap file, or update link error

    every time i update the linked file, this annoying message always pop-up. it can't happen in the previous version of illustrator.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  14. Illustrator v24.3にて同じ色のオブジェクト（または図形）をダイレクト選択ツールで選択後、塗りの色を白にすると落ちる

    Illustrator v24.3にて同じ色のオブジェクト（または図形）をダイレクト選択ツールで選択後、

    動作環境
    ・illustrator2020(24.3)
    ・macOS High Sierra(10.13.6) iMac

    以上の環境で使用しています。

    同色のオブジェクト（または図形）をダイレクト選択ツールで選択後

    カラーパレットから塗りの色を（カレーパレット左下の「塗りなし」「黒」「白」の場所）から「白」に変更すると

    アプリ自体が落ち、復元機能がオフにされてしまします。

    以前のバージョンでは問題なくカラーパレットから塗りの色変更ができます。

    1 vote
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

  15. Extremely slow resize objects selected with multiple sublayers.

    The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).

    But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.

    The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation

    The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  16. Icon font shows Tofu

    I created a font with emoji. I installed it in the Application support/Adobe/Fonts folder as I do with all fonts I test. Emoji characters like duck show two Tofu characters, although in the glyphs panel it is displayed correctly, please see attached screenshot.

    In all other applications, the character can be displayed.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  17. Crash on save to old versions

    Whe you have vertically centered text areas and you try to save as an older version Illustrator crashes.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  18. The main menu in Adobe Illustrator 2021 has broken.

    The main menu in Adobe Illustrator 2021 has been broken help us fix the home menu at launch start-up system and get to work on killing all computer bugs in this desktop system Windows 10 Good luck!

    1 vote
    1 comment  ·  Launch  ·  Admin →
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  19. Graphics Errors in Big Sur

    I have a brand new Mac Mini 2020, just released. I have been having weird glitches with graphics rendering, and I found this post
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bug

    Looks like it has been closed for commenting, and blame on Beta. However, I still have the issue. I am on Big Sur 11.0.1 on a brand new machine running AI 2021

    I took advice and disable GPU Performance, and it seems to be working now.

    Just a heads up

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  20. spell check locks AI without file already open to spell check

    I had opened Illustrator 2020 and wanted to open a file from the server, so I typed command+o on my Macintosh, but missed the "o" and hit command + "i" instead. [the keys are adjacent] This brought up the spell checker, without an open file. And there was no way to close the spell check window at all. the only buttons available were "start" or "done" which had no effect on the popover window. I had to force quit Illustrator 2020 to move forward. UI window closure buttons on the popover would have obviated this situation.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?
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