Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7469 results found
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Double click on color picker in ver 23.0.6-Mac always clashes Illustrator.
Select text box or object => double click 'color picker' => freeze. Need to force quit every time.
MacOS= 10.12.6 Sierra.1 vote -
Random screen lines
Random lines showing up on screen.
os 10.14.5
ai20191 vote -
Embed images disappears/ becomes damaged after illustrator crash.
It started to happen after I changed to windows 10 and dobe updated the Illustrator version. Prevent this from happening, cause when images are embed I do not have any copies in my computer. They are just there in illustrator and lots of hard work might be lost.
1 vote -
Ai file really slow
I'm working on a file which is running very slow but i can't figured out why. I've followed all the steps in the "Performance" thread but it didn get better
File has a lot of graphics but it seems that the problem isnt my pc, Ram used is only 30% of total Ram
PC specs:
i7 5820k
GTX 980ti
16 gb RAM
1 vote -
Gradient Mesh effects on object broken
Hi!
I used the Mesh Tool on a very simply modified oval object(it looks like a symmetrical bicycle seat). And when I do so, the Mesh Tool ignores existing anchor points and arbitrarily creates new points along the object's path. Sometimes very near the object's original points, and sometimes directly on top of those points so there will be 2 overlapping points.
Also, regardless if the object is isolated or not, changing the newly Gradient Meshed anchor point color values produces no effect. And clicking off of these points resets the point's color profile to Grayscale. If I change Grayscale…
1 vote -
How to set up a Brother Wireless Printer For Windows?
To set up your Brother Wireless Printer on your Windows computer you need to make sure you know the network setting and that the printer and computer are connected to the same Wi-Fi network. After you connect the printer to the network, you can follow the steps given below to set up it up with your Windows computer:
• Step 1: Type “Windows + Q” in the search menu
• Step 2: Search for “printer” and click ‘Printers & Scanners’.
• Step 3: Click the ‘Add a printer or a scanner’ option.
• Step 4: Select the Brother Wireless Printer…1 vote -
SVG properties settings reset with software update
We use custom settings in the SVG properties window when we save images as SVGs. When I install an illustrator update, it wipes out my custom settings and replaces them with the default settings.
1 vote -
Serious performance lag on 23.0.6
Serious performance lag on 23.0.6
Just updated to 23.0.6 I am on an imac 3.6ghz i9 with 64gb ram. I would click on a block of text and delete - there would be a long pause, beach ball, block deletes, pause, back to work. GPU vs CPU view didn't make a difference. I switched back to 23.0.5 and everything is fine.
1 vote -
Align box keeps disappearing
The Align box keeps disappearing when I click its tab. I have to keep clicking other tabs before it randomly appears again.
1 vote -
Illustrator Help yields PAGE NOT FOUND error
I have tried to access Illustrator Help... several times now via the Help Menu option of the same name as well as the F1 key, and Safari yielded the following "Page Not Found" error message, saying "The page you are trying to access was not found. Please check your URL for typos and try again."
This is the first time I have seen this bug, which is now repeatable and reliable..
Updated Illustrator CC 2019 to version 23.0.6 last night. On a MacBook Pro Retina mid-2014 running MacOS 10.14.6.
1 vote -
Illustrator is crashing after selecting specific tool
My GPU and CPU is GTX 750ti and Intel Core i5-7400
This has been happening for lot of months and I had to move to 2018 version.Edit: Ignore the first video called Illustrator CC... (Fail)
1 vote -
Sign In / Sign Out -- Account info not saved
Every time I turn off my computer and restart computer, I am somehow signed out of CC. So, every time I launch any program, in CC, I am asked to sign into my account every time. It will not remember me. This is very annoying.
1 vote -
performance lag
panning around canvas is very slow, not fast as it should be.
Viewing file in outline line mode and then switching back seems to fix until a new document is opened and then software slows down again.
Hopefully will be fixed with an update.1 vote -
Touch gestures stop working after using pen
When I start Illustrator the finger gestures (two finger pinch etc.) work fine. After touching the screen with stylus, gestures stop working until restart. AI 23.0.6/Windows 10 1903/stylus AES on Lenovo Yoga
1 vote -
Illustrator cc 2018 Quits
Illustrator cc 2018 quits unexpectedly multiple times when i try to use it. I tried to reset it, but no luck. I am wondering if there is a bug or something in the program that stops me from using it.
1 vote -
transform rotate not working as it should
Draw a vertical line.
Choose Object > Rotate
Change the degrees and click Copy.
The original has now rotated the chosen amount and made a copy at the same time.
The original vertical line should still be there, and a new one (the copy) should be at an angle. Not both rotated.
1 vote -
Cannot release axis after dragging it in the rotation tool
Cannot release axis after dragging it in the rotation tool, sticks to the mouse pointer forever till i'm forced to shut down the program.
Windows version of Illustrator. v23.0.6
1 vote -
Fix bug that does not allow to read and connect links to files or webpages when converting to PDF.
Please Fix bug that does not allow to read and connect links to files or webpages when converting to PDF. In previous version there was no problem with this.
1 vote -
Moving paths very slow if not dragged at the center
Ex: Create a circle
click at the center of the circle with a selection tool and drag. The path moves fast as expected. But if click elsewhere on the circle and drag, the path moves very slowly.
Win 7, CC2019.1 vote -
Adobe Sketch inaccurate. No Product against which to report
Please See forum post entitled “Adobe sketch accuracy questioned”
On iPad Air, iOS 12.4, Sketch 4.7.1 drawing occurs displaced from centre of stylus, toward to of device.
Gave up using Sketch in Sep 2017 as this was a show stopper for me. I don’t understand how anybody can use it like this. It is such a fundamental issue that I cannot believe it has not been addressed. Others in the forum post discussion agreed it was a bug and the question seems to have been answered - it is a bug.
Came back to look at Sketch again 2 years…
1 voteCan you please contact Adobe support – https://helpx.adobe.com/support.html
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