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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7416 results found

  1. Weird font rendering problem

    I have a client-provided font (IND-Hoboken Sans) that is rendering W (capital w) strangely. The apex should be square/flat, but Adobe apps (I used Illustrator as my test, but I've seen the same problem in Photoshop as well) render the 1st & 3rd apex on an angle (even more bizarrely, different angles). Other applications (Font Book, TextEdit, MS Word, Keynote) render the character square as expected.

    Most bizarrely, Acrobat does NOT have this problem & renders the character as the system does (ie. as expected). As a test, I created an Illustrator file with the same word as both live…

    1 vote

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  2. Completely wrong displayed information

    Illustrator is displaying offset clipping masks, will Not display Objects properly or at all as if they are entirely transparent with every setting I can find that says it shouldn't be.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  3. Internet runs slow when Adobe Illustrator is open

    I have 25 Mpbs internet....when Adobe Illustrator is open it runs at around 11 Mpbs

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  4. Save for web values bug

    This is a bug, not an idea. This affects Photoshop, too.

    In the Save for Web dialog, when punching in new values, those values do not commit unless you manually select something else before hitting Save.

    For example, if I punch in a different value under Image Size > Percent, I cannot just hit Enter or Tab then Enter and have it save at the percentage specified.

    1 vote

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  5. Illustrator 2019 23.0.4 suffering from (memory) problems

    Illustrator is very unstable. Sometimes it starts with all menus grayed out - need to force quit. It complains about memory when working on very simple documents. Hangs the complete Mac - needs hard restart.
    Lots of issues, not always reproductable, without error messages - seems quite fundamental.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  6. Gaussian Blur Bug

    When applying gaussian blur to a shape, the effect looks "pixely" in various zoom percentages. The screenshot shows 100% and it does not look right. If I zoom in to 150% it looks fine, but at 200% it looks strange again. This did not happen in CC 2018.

    Can we get this fixed? Thanks!

    1 vote

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  7. Gardient tool preview useless render

    Gradient tool prompts a render dialog every time it is used since the CC2019 versions. Latest Vers did not bring any improvement. Any time I drag on a gradient or apply one, I get up to 25 sec of render preview dialog box but for WHAT please. Anyone else?

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  8. my shift, control, option and command keys are not working

    iMac v. 10.14.5 (18F132)
    (Retina 5K, 27-inch, 2017)
    Processor 3.8 GHz Intel Core i5
    Memory 16 GB 2400 MHz DDR4
    Illustrator 23.0.4

    I don't know exactly when it started, but I cannot use my shift, control, command, or option keys. They work perfectly fine in combinations like shift+w, shift+arrows or command+c, and so on. They work from my Wacom, but not from the keyboard. It seems like I have the same issue in Photoshop.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. Placeholder text Preference 06222019

    I cannot untick/unselect Fill New Text Objects with Placeholder Text in preferences. I have the latest version 23.0.3
    Windows 10 Pro

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  10. Reverse punctuation in Hebrew

    You have raised the text-orientation option in the Illustrator. The punctuation marks are always reversed and there is no way to fix it

    1 vote

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  11. FONT - HWT REPUBLIC GOTHIC OUTLINE

    I was using this font free from adobe and now it doesn't show up anymore, i signed in to adobe and it says its active on my account but again its not on illustrator anymore. Does anyone know how to fix this?

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  12. Top Ruler Overlaps with top bar

    The units on the top ruler overlaps with the top bar. The values are cut off.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Cannot process the 3D effect

    I've been getting an error message (see attached file), followed by a complete lockup. The thing is, the object only has 2 colors.

    1 vote

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  14. Copying text inside a symbol group copies all text in that symbol to the clipboard

    When I copy selected text inside a symbol it copies ALL the text in that symbol. It doesn't matter if the text is in the same instance or in a completely different one. If it is text and inside the symbol it will get copied. When I then paste the text that I think I copied it pastes everything.

    1 vote

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    1 comment  ·  Symbols  ·  Admin →
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  15. flickering black rectangle

    when I move the cursor a black rectangle appears flickering alongside it. Its very confusing and off-putting. this happens with most but not all tools.
    Is this something simple that i don't know about or is this something wrong? I have tried closing Illustrator and re-opening but it is still happening. not noticed it before.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  16. unable to set maximum number of files to be opened

    unable to set maximum number of files to be opened
    yosmete 10.10.5 - adobe illustrator

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  17. duplicated drawings when saving or exporting

    On AI CC 2019, when I save file for laser cutting machine compatibility, i.e. as a previous version or PDF format, it appears that my drawing is duplicated on itself (as if I did copy then paste in front). That never happened with AI CC 2018.
    Any idea?
    Thx!

    1 vote

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  18. Paste in Front/Back should override Paste remembers layers option

    The layer from which an object is copied is used for the pasted object even when using the Paste in Front/Back command. This is counterintuitive and the command should override the option.

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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  19. 1 vote

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  20. New Document Delay

    When creating FILE > New… the 'New Document' pop-up appears immediately, but it's blank and the content/fields don't display for a good 7-8 seconds later.

    I expect this to be visible immediately. I know there was a similar issue in Photoshop CC that you could avoid by using a legacy New Doc preferences.

    Illustrator CC 23.0.2 on Mojave OSX 10.14.5

    1 vote

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