Libraries panel goes unresponsive or displays oversized icons
Tee rendering of this panel is incorrect, it doesn't let me align it properly with other panels.
Items in the panel are rendered large.
Luis Carreiras
shared this idea
I am closing the ticket due to lack of response.
Please get in touch support using any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Thomas, Eric, does this still happen for you?
Can you share a screenshot of it? Tough to investigate a problem with UI without seeing it! -
Alex
commented
Libraries Panel appearing very large and not functional. Possinly to do with plugging M1 Macbook Pro into external monitor?
Dragging panel to Macbook screen appears smaller although still not functional.
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Eric Shawver
commented
Similar issue here. Sometimes the icons (color swatches, outlined logos) are oversized and sometimes vastly reduced in size--unresponsive either way. Only wauy to "fix" it is to Quit/Restart Illustrator app.
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Thomas Böttiger
commented
Uploading a screenshot doesn*'t work either.
Guys, that's a disgrace! -
Thomas Böttiger
commented
After using Cloud Libraries for 5 Minutes (!), they become unresponsive or display oversized icons and I have to restart the application. This is the sloppiest implementation of a feature I have seen in the last 20 years as an Illustrator user.
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gabe mccool commented
Library panel is unresponsive.
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Ravi Gupta
commented
Hi,
Thanks for reaching out.
Would need the following details to get this reproduced at our end.
1. What is the Illustrator version number you are using?
2. What is the configuration of you system?
3. Are there any specific steps to reproduce this problem?
4. It would help us isolate the issue if you can share screen video recoding of the problem.Waiting for your response.
Thanks
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Panu
commented
Without any apparent reason, the Library window gets corrupted i.e. doesn't scale correctly and thus is rendered completely useless as I'm unable to scroll or select any assets. Need to restart the whole app to fix it. Latest CS21 with MBP16.
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Derek Watson
commented
Libraries panel freezes when trying to add items.
It usually opens with a zoomed-in view which clears if I resize the panel.
Mac OS 10.15.7 with Illustrator 25.0
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Hitesh Sharma
commented
Hi Luis,
Thanks for reporting your concern,
We are not seeing issue with library panel alignment.
Is the issue is getting reproduced all the time, and it would be helpful if you could share the recorded animation of the issue, so that issue can be reproduced at our end.Regards,
Hitesh Sharma
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