397 results found

1. Pressing Ctrl/Cmd+Enter in Color field no longer adjusts other color values proportionately with live color preview since 27.1.1

   Prior to 27.1.1, when live color changes were made, we were able to use Ctrl/Cmd+Enter after changing a value to proportionally move all other sliders, which is an equivalent of dragging a slider with Ctrl/Cmd key held.
   The face the preview is now live should not kill this old feature., since Ai surely can remember previous values.

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   Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixed the issue and a build with the fix is available in Beta.

2. Mixed stroke colors become white when changing fills using CMYK spectrum in an RGB document

   There is a way to make objects loose their stroke colors in specific conditions.
   1. Create an RGB document
   2. Create two shapes
   3. Make them have same fill color, but different stroke colors
   4. Select both
   5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
   6. In this dropdown panel’s menu pick CMYK

   Strokes become white.

   This does not happen if the color mode in this panel is left RGB or HSB.
   Also, strokes become white if you pick a color in an RGB/HSB spectrum first and switch to CMYK in this menu after, or just click the spectrum with CMYK already chosen.

   Also it does not happen if strokes have the same color, only when they differ and mixed stroke chip is displayed ([?]).

   Please take a look at the GIF attached and try it yourself, using the attached test file.

   There is a way to make objects loose their stroke colors in specific conditions.
   1. Create an RGB document
   2. Create two shapes
   3. Make them have same fill color, but different stroke colors
   4. Select both
   5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
   6. In this dropdown panel’s menu pick CMYK

   Strokes become white.

   This does not happen if the color mode in this panel is left RGB or HSB.
   Also, strokes become white if you pick a color in… more

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3. Arrow keys used in Color panel don’t force canvas to update in version 27.1.1 (2023)

   Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
   The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!
   It used to work! In CS6 (no GPU at all) it works, in CC2017 (v21), with GPU disabled, it does as well...

   Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
   The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!
   It used to work! In CS6 (no GPU at all) it works, in CC2017 (v21), with GPU disabled, it does… more

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4. A bug compounded with rotated line gradients, arrows, and appearances

   There are some conditions for reproduction.

   ・ Line with arrow
   ・ Set gradation to line color
   Two or more lines created by the appearance

   It is good to change the line width or move by "deformation" to check the change of the overlapped line.

   Rotate the object.
   Then click on the eye icon in the appearance panel to show or hide each line. The direction of the gradation of the line not touching should change one after another.

   I have confirmed this phenomenon in all versions from CS6 to 2020.
   A similar phenomenon was obtained with the vertical axis reflect. In my tests it didn't happen with horizontal reflect.

   What!

   <Japanese>
   再現のためにいくつかの条件があります．

   ・矢印のついた線
   ・線カラーにグラデーションを設定
   ・アピアランスによって作成された2つ以上の線

   重なった線の変化を確認するため，線幅を変えたり"変形"で移動しておくとよいです．

   オブジェクトを回転します．
   そして，アピアランスパネルの目のアイコンをクリックしてそれぞれの線を表示，非表示してみてください．触っていない方の線のグラデーションの方向が次々に変わるはずです．

   私はこの現象をCS6から2020までのバージョン全てで確認しました．
   また，垂直軸のリフレクトでも同様の現象を得ました．私のテストでは水平軸のリフレクトでは起こりませんでした．

   何ということでしょう！

   There are some conditions for reproduction.

   ・ Line with arrow
   ・ Set gradation to line color
   Two or more lines created by the appearance

   It is good to change the line width or move by "deformation" to check the change of the overlapped line.

   Rotate the object.
   Then click on the eye icon in the appearance panel to show or hide each line. The direction of the gradation of the line not touching should change one after another.

   I have confirmed this phenomenon in all versions from CS6 to 2020.
   A similar phenomenon was obtained with the vertical axis reflect.… more

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

5. Color Theme Picker works with problems

   After the Adobe Illustrator update (don't know if it was the last one in April 2021 or the previous one) Color Theme Picker in a new version of the Recolor Artwork tool stops working. Not only in my app but in the apps of at least 3 people - different OS, different computers. It just doesn't activate then you click the icon.

   The solution was found but it was very strange - you need to open Adobe Illustrator not directly on your computer but through the Adobe Creative Cloud desktop app. Then Color Theme Picker starts working. And continues to work if you reopen the app directly.

   We've found this solution by chance, 3 people tried to do this and this fixed the issue. But maybe something can be done from the side of developers to avoid such problems in the future.

   Regards,

   After the Adobe Illustrator update (don't know if it was the last one in April 2021 or the previous one) Color Theme Picker in a new version of the Recolor Artwork tool stops working. Not only in my app but in the apps of at least 3 people - different OS, different computers. It just doesn't activate then you click the icon.

   The solution was found but it was very strange - you need to open Adobe Illustrator not directly on your computer but through the Adobe Creative Cloud desktop app. Then Color Theme Picker starts working. And continues to… more

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6. Color Undo not working

   1. Select an object
   2. Move object
   3. Paste Hex code into color panel, hit enter
   4. Paste Hex code into color panel, hit enter
   5. Paste Hex code into color panel, hit enter
   6. press 'cmd+z' (undo) The color changes are skipped undo jumps to 1. (Undo: Move object)

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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Seems to be fixed in Ai Beta 29.4.0.37

   Please try this build and comment if it does or doesn’t solved for you.

7. Pattern Scale Not Working

   My pattern scale has stopped working recently for user created patterns (it works ok on the default patterns). Previously I could create a pattern but dragging into the swatch menu, and then when I dragged the corners, the scale of the pattern would adjust along with the size of my shape. Now it does not.

   I have checked that "Transform Both (object and pattern)" is selected from the Transform Panel dropdown, along with Settings > General > Transform Pattern Tiles is also checked on.

   This has been going on since late July 2025 - I've tried every troubleshooting method I can think of along with suggestions I've seen posted. This morning I reset my illustrator preferences (didn't work) and just unstalled and reinstalled Illustrator via Creative Cloud (fulling removing preferences during uninstall). It is still not working after the reinstall.

   Please help! This is a large part of my workflow that's affected. The ONLY way I can get a pattern to scale now is through cmd+click on object > Transform > Scale - which is cumbersome. Is there anything else I can try to reinstate the normal pattern scaling?

   Operating System: Mac OS Sequoia 15.6, Adobe Illustrator 29.7.1

   My pattern scale has stopped working recently for user created patterns (it works ok on the default patterns). Previously I could create a pattern but dragging into the swatch menu, and then when I dragged the corners, the scale of the pattern would adjust along with the size of my shape. Now it does not.

   I have checked that "Transform Both (object and pattern)" is selected from the Transform Panel dropdown, along with Settings > General > Transform Pattern Tiles is also checked on.

   This has been going on since late July 2025 - I've tried every troubleshooting method I… more

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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Seems to work fine in the latest general 2025 release, build 30.0.

   Please comment back if it still misbehaves.

8. Alt/Opt clicking into the spectrum bar in Color panel now changes both fill and stroke on release

   When I hold Alt/Opt and drag the cursor over the spectrum bar, I am able to change the color of the inactive attribute — in this case stroke, since fill is activated. However, as soon as the mouse button is released, the fill gets changed to the picked color too! This was not the case in the the previous version.

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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The behavior no longer happens in 28.0

9. Global Color swatch copied into new document even if not used on element being copy/pasted.

   Problem: create a square with stroke=0 and fill=100% black. Copy and paste into new document and color swatches are okay. Now go to first document and add a Global Color swatch (i.e. Pantone Green) but don't add it to the square (so it's still stroke=0 / fill=100% black). Copy the square and paste it into a new document. For some reason, that Global Color (Pantone Green) swatch is added to the swatch palette of the new document. Now choose 'Select All Unused', the Pantone Green is selected to prove it's not being used in the element (square) you copy/pasted from the first document.

   Add to this: Add another Global Color (Pantone Purple) to the first doc but don't add it to the square. Copy/paste into another new document and only the second color swatch (Pantone Purple) is added to the new document.

   Now: Delete the first Global Color (Pantone Green) in the first doc. Copy/paste the square and add it to still another new document. You'll see a color swatch added called 'Deleted Global Color (Pantone Green)'.

   I just noticed this bug and posted it in the forums. Another user confirmed they see the same issue dating back several versions. This can be quite a problem when trying to move elements from one document to another.

   Problem: create a square with stroke=0 and fill=100% black. Copy and paste into new document and color swatches are okay. Now go to first document and add a Global Color swatch (i.e. Pantone Green) but don't add it to the square (so it's still stroke=0 / fill=100% black). Copy the square and paste it into a new document. For some reason, that Global Color (Pantone Green) swatch is added to the swatch palette of the new document. Now choose 'Select All Unused', the Pantone Green is selected to prove it's not being used in the element (square) you copy/pasted from… more

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10. Color change Problems

    I have a collection of swatch colors that I save, and for some reason, they are all getting dull. A bright orange to darker gradient turns to a muddy orange and all of the swatches are dull. I copy the logo from an older file and realize how dull my colors have become. You can see how dull the colors have become in the attached image. Also, the Graphic Styles have become duller. You can see the new refreshed colors form a different file with the two swatches at the middle bottom of the Graphic Styles window. This is a VERY serious problem, because all of the colors on my artboard have switched to these duller colors, so I have to update them to the original. Not sure why this is happening, but it needs to be fixed.

    Also, is there a way you can make a global gradient change an option that you have to choose to do, because it's changing gradients that I don't want changed. Both of these problems are VERY FRUSTRATING and waste my time.

    I have a collection of swatch colors that I save, and for some reason, they are all getting dull. A bright orange to darker gradient turns to a muddy orange and all of the swatches are dull. I copy the logo from an older file and realize how dull my colors have become. You can see how dull the colors have become in the attached image. Also, the Graphic Styles have become duller. You can see the new refreshed colors form a different file with the two swatches at the middle bottom of the Graphic Styles window. This is a… more

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    Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

11. The default text color in Swatches Info is rich RGB black when used in a CMYK document

    Create a CMYK document with Print profile.
    Create a Swatches Info object.
    Notice the black text in it is way too sharp on edges.
    Select text and check its color. It’s RGB 0 0 0, displayed in CMYK something like 91,17 78,69 61,95 97,45 (depending on the profile used, of course).
    It makes zero sense to use RGB Black in a CMYK document... in a live object especially.

    Yes, black color is not defined with Normal Paragraph Style, but is properly defined when a text is created with Type Tool. Why doesn’t this function know about it?

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12. CC Library to Illustrator Swatch: Name Length Bug Creates Magenta Spot Color

    When adding a Color Swatch to Illustrator from the CC Library:

    If the CC Library item's name is over a certain number of characters, Illustrator cannot import the swatch correctly.

    Instead, Illustrator imports the CC Library color as a Magenta Spot Color.

    The only workaround currently is to shorten the CC Library item's name to match the maximum allowed characters for an Illustrator Swatch, and then import the color.

    FIX: Allow more characters for Illustrator Swatch names to be compatible with with CC Library character length for items.

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13. Cannot see gradient annotator when several objects are selected

    Hi, in the latest version of Illustrator (2020), I can't see the gradient annotator when I select several objects at the same time. With a single object selected the annotator looks correctly, but when selecting two or more objects it is no longer displayed.
    In previous versions, the gradient annotator is shown when selecting several objects, which I find very useful for copying the properties of the gradient from one object to another.

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

14. Overprint attribute does not work adequately

    Create or select any object. On the Attributes panel set Overprint Fill/Stroke checkmark.
    After deselecting object Overprint attribute remains CHECKED instead of resetting. And every newly created object instantly receive this Overprint attribute!

    Very annoying and sometimes cause real troubles with undesired overprinted objects.

    Overprint attribute should reset to UNCHECKED after deselecting an object.

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15. Opacity mask not working with freeform gradients

    I am trying to make an opacity map with a freeform gradient. It previews correctly but as soon as i try to leave the dialog box it goes completely white. Doing exacly the same thing with the same objects but with a regular gradient instead works just fine.

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16. Swatches disappear in Swatches panel when switching between documents

    I've got two documents open. An RGB one, and a CMYK one. When I CMD+TAB between the two, all the current swatches disappear. I have to click on a different 'view swatches' button to make them appear. This happens EVERY TIME. I just updated to the latest version of Illustrator thinking it would fix it, but it doesn't.

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    
    

17. Select Unused Swatches does not select the second black swatch in Grays color group

    — Create a new Print document with default swatches.
    — Delete ALL the presets: brushes, symbols, graphic styles...
    — Now Open Swatches and run Select All Unused command from its flyout menu.
    White and Black are not selected (expected in a way).
    But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
    So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

    I tried to understand what forces Ai to keep it.
    As I said, not presets remain, and I redefine the [Default] graphic style with something else than black-and-white, and change the [Normal Paragraph Style] even — then Select All Unused swatches selects White (!) but still both black are ignored.

    Why? The second black has a different name. If any preset (which one though) still uses it — why it follows the value and not the name?

    And if this command looks into presets — why it doesn’t look into symbols? (here is the report: http://illustrator.uservoice.com/forums/601447/suggestions/42368422)

    So what forces Ai to keep both blacks? What uses it? Arrowheads maybe?

    For now we can use this script to delete all the swatches but None and Registration ones:
    https://github.com/sky-chaser-high/adobe-illustrator-scripts?tab=readme-ov-file#deleteAllSwatchesjs

    Another older script:
    https://github.com/johnwun/js4ai/blob/master/delete_fluff.js

    Discussions at forums:
    https://community.adobe.com/t5/illustrator-discussions/deleting-unused-swatches/td-p/2066066
    https://community.adobe.com/t5/illustrator-discussions/action-to-remove-all-unused-swatches-nearly-works/td-p/6628647

    — Create a new Print document with default swatches.
    — Delete ALL the presets: brushes, symbols, graphic styles...
    — Now Open Swatches and run Select All Unused command from its flyout menu.
    White and Black are not selected (expected in a way).
    But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
    So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

    I tried to understand what forces Ai to keep it.
    As I said, not presets remain, and I redefine the… more

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    9 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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18. Live color preview doesn't work anymore in recent update, 27.5 version
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    8 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Can you verify this works as expected in later Illustrator builds? It seems like the problem was fixed.

19. ブラックの色をドラッグ＆ドロップで選ぶとBK100の色がリッチブラックになる

    塗り（または線）を画像のように下のブラックを選択するところからドラッグ＆ドロップで選ぶとBK100がリッチブラックになってしまった。 
ドラッグ＆ドロップではなく、クリックで色を選ぶとBK100になる。スウォッチの中に入っているブラックからドラッグ＆ドロップで選ぶとBK100になる。これはCS6の時からある
バグです。 

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    9 votes

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    Under Review  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Pressing None button in tool Panel for mixed fill/stroke doesn’t work

    If you have a selection with different fills and/or strokes, Ai will mark it with question marks in fill/color selector.

    And if you want set it to None, you should be able to click the button below — but it doesn’t work.

    But the same button in Color panel works, and the '/' hotkey works.

    Please fix this.

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    8 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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