Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
767 results found
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App crash while using pen tool causing total file loss
I had made a copy of the file attached and drew it for hours. And suddenly when using the pen tool the whole app crashed and caused me to lose 8 hours of work. Extremely disappointed.
2 votes -
SVG files won't open in Illustrator 2026. Works in earlier versions (tested in 2024)
SVG files won't open in Illustrator 2026. I can open them in Illustrator 2024, and paste them into 2026. But opening the file in 2026 results in a totally blank artboard. Perhaps the parse is broken? Something got worse between these versions...
2 votes@JP Flexner - we would need preferences from your machine. See the comment from me for details.
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Absolute mode in Transform Each gives inaccurate dimensions
For the new "Absolute" option in the Transform Each window, I expected it to be able to scale objects with strokes to exact dimensions when the "Scale Strokes & Effects" checkbox is unchecked.
With the checkbox checked, everything works as expected. However, users also need to scale an object while keeping the stroke unchanged, yet still achieving an exact target width or height (a common need for icon designers, for example).
As you can see at the start of the video, the original size is 74.1971 pt in Transform Each. We then instruct it to become 50 pt, and the…
2 votes -
“Split Into Grid” creates a single live grid object now instead of independent paths and it's awful.
Recent versions of Illustrator changed “Split Into Grid” to create a single live grid object instead of independent paths. This completely breaks established illustration, print, and production workflows (stickers, dielines, laser cutting, icon sheets).
Please restore the previous behavior or add a preference/checkbox to output individual paths by default. Illustrator is an illustration tool, not a layout app.
2 votes -
When using a Stylus, half the time lines don't draw and the eraser doesn't work.
As seen in the attached video, when I use my HP stylus on Adobe Illustrator my stylus is frequently not registered and nothing is drawn. You can see in the video that the lines stop appearing even when I am tracing my stylus across the page and the cursor from the stlyus does not follow, but sometimes it does and still there is no output. Also at the end when drawing the alphabet less than half the letters come out. This issue has made it essentially impossible to draw things as I need to redo/trace lines about 3-5 times before…
2 votes -
A generative fill prompt errantly claims it's a violation of guidelines
"A painterly sun in the style of Vincent van Gogh" causes a big red error to be displayed claiming that the prompt violates guidelines. Van Gogh's works are all public domain and should not raise any exceptions like this.
2 votes -
Errors were detected but could not be corrected automatically. Please send the file to Adobe for further analysis.
I have already tried to reset illustrator preferences, removed all unused brushed and patterns.
2 votes -
PARM Error after switching from Illustrator CC2023 to Illustrator CC2025
ILLUSTRATOR PARM ERROR MESSAGE
Hello everyone,
I am trying to resolve a PARM issue that users have been facing since migrating from CC 2023 (27.9) to CC 2025 (29.8.2).
System: macOS 15.6.1
Apple M1 Max
64 GB
The error message appears on many files, significantly slowing down file editing and making Illustrator extremely slow.
The only solution I have found is to reset the Illustrator preferences. This solution temporarily fixes the issue, but then it switches back.
When this happens (regularly), Illustrator becomes impossible to use.
I am looking for information on this issue. Is it a hardware issue, RAM,…2 votes -
Gen AI Style Reference not working correctly
I let it generate a dragon. Then pointed to a style reference - a picture of an elephant. And then generated again. Now the dragon had a trunk.... A trunk is not a graphic / artistic style. A style reference should look at style rather than content / subject.
2 votes -
2 votes
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Spotlight search breaks when Illustrator is open on macOS 26
Operating System:
macOS Tahoe 26 – MacBook Air M2Illustrator Version:
Tested on 2024 release and 2025 release (latest)Steps to Reproduce:
Start macOS.
Launch Adobe Illustrator (either 2024 or 2025 version).
Attempt to search for any file or folder using Spotlight.
Observe that Spotlight shows no results.
Perform a full Quit of Illustrator.
Try Spotlight search again.Expected Result:
Spotlight should function normally and display search results even while Illustrator is running.Actual Result:
Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.Additional Note:
Apple has reviewed this issue and…
2 votes -
Holding down 'Alt' for distance measurement prefers clipped content to clipping mask
The distance measured is the object in the mask, not the mask.
Cannot measure distance when the object is within the mask object.2 votes -
Crash when minimised on file open
When AI is minimised in Dock (latest MacOS), using right-click File, Open with in Finder causes AI to crash with no dialog. The AI window briefly opens before crash. AI v. 29.6.1
2 votes -
Cyrilic character disappears when loaded from variable library
When I load a csv variable library that contains the cyrilic character ç in it, this character disappears when I merge it with the template. Using Adobe Illustrator v29.6.1 on a Mac Sequoia 15.5
2 votes -
Acabo de actualizar AI y esta todo inestable, solucionen por favor....
Solucionen por favor....
2 votes -
Perspective grid vertical axis has incorrect foreshortening
The vertical axis of the perspective grid has an incorrect scale/foreshortening factor. For example, if you show a cube, it appears too tall.
2 votes -
Shortcut for Split Into Grid
I previously had a custom shortcut assigned to the “Split Into Grid” command, and it was incredibly useful. However, it seems that this shortcut no longer works and the command has been removed from the Illustrator keyboard shortcuts menu, preventing me from reassigning it.
I truly hope this feature can be reinstated, as it significantly streamlines the workflow and enhances productivity.
Thank you!
2 votes -
Saving a new Image Trace preset does not remember the "Auto Grouping" checkbox’s state
When doing Image Trace, I don't need Auto Grouping. I tweak all the settings, uncheck "Auto Grouping", and save a New Preset.
But after applying that saved preset to the new image, "Auto Grouping" checkbox is still checked by default - and i need to uncheck it every time manually (and that triggers "re-trace") before i click "Expand".
I need to have a preset without "Auto Grouping", but it's impossible to do, since Illustrator simply ignores that check-box when saving a preset.2 votes -
29.4 is hanging/freezing in dialogs
I have found myself unable to work in 29.4. Program hangs/freezes all the time after entering some kind of dialog (save, settings, color mode, etc). I reset the settings to default, didn't help.
Reverted back to 29.3.1, no problems
2 votes -
Scaling of markers in graphs no longer works properly
Scaling of markers in graphs no longer works properly. Per the online documentation at https://helpx.adobe.com/illustrator/using/graphs.html:
“The design is scaled so that the backmost rectangle in the design is the same size as the default square marker on the line or scatter graph.”
This is how it used to work. Now it scales the markers down to fit in the default marker’s bounding box, which creates absurdly small results (screenshot attached, showing the size that should be generated per the documentation versus what actually happens). I've tried this multiple times and always get the same incorrect result.
Illustrator 29.2.1 on MacOS…
2 votes
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