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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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772 results found

  1. Text Boxes won't Scale or Flip

    1. IllustratorCC 22.0.1 running under OSX 10.12.6

    2. Select text box and either attempt to flip (Reflect tool using vertical axis) or scale using the Scale tool. Scale fails both dragging to scale, or double-clicking the Scale tool and inputting numeric scale value.

    3. Text box scales or flips horizontal, as in all previous versions of AI.

    4. Error message reading: "Can't scale the objects. The requested transformation would make some objects too large."

    4 votes

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  2. Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    4 votes

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    Need More Info  ·  Anish Kumar responded

    Hi Nozzle,

    Just wanted to know that are you still facing this issue? In which version are you facing this? Is it happening with any specific font?

    Thanks
    Anish Kumar
    Illustrator Team

  3. Type reverting & doing all sorts of weird things

    The new Illustrator's type feature behaves strangely. The font reverts to the 1 I chose previously when I do some things such as discard the Offset Path setting I've set for it it in the Appearance Panel.

    4 votes

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  4. Major Font problem in Ai CC 2018

    Adobe Illustrator 22.0 64-bit
    Windows 10 1703 (build 15063.632) 64-bit

    Characters refuses to render, be it in an area frame or a single line. Can't work like that, returning to CC 2017 right now.
    I had a full page of text yesterday and now I have just the backgrounds. The text frame can be selected but the characters panel doesn't show any information regarding type weight or anything. Also, the Find Font dialog is broken.

    4 votes

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  5. CC 2018: Objects on top of textframes are no longer selectable

    I made a clear video to illustrate this (annoying) bug.
    My colleague has not yet updated Illustrator and is using the latest 2017 version.
    I have updated to 2018.

    https://www.youtube.com/watch?v=h1bUmXCcssg

    In the video you see:
    - On notebook 1: I created a textfield with rectangle on top. I can select the textframe and the rectangle on top easily. They are on the same layer.
    - On notebook 2: I did the exact same, but it has become impossible to select the rectangle.

    I cannot imagine this is done on purpose.
    I understand that I would not be able to select…

    4 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  6. Threaded Type not scaling correctly

    Mac Pro (2019, Intel), MacOS 15.6.1, Illustrator 29.7.1

    After the update to version 29.7.1, the text in linked type objects does not scale (using the Scale tool) or scales disproportionately (using the Selection tool).

    The Free Transform Tool currently appears to be the only way to scale these objects together while keeping the type size proportional to the objects being scaled.

    The issue occurs in new and existing documents.

    See thread here for more details: https://community.adobe.com/t5/illustrator-discussions/type-not-scaling-correctly-in-linked-type-objects/m-p/15492486

    3 votes

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  7. 一部の日本語フォントが正常に表示されない

    macOS Tahoe 26.0 / Macbook Pro Late 2023
    Illustrator 29.8.1

    添付画像のとおり、一部の日本語フォントが正常に表示されません。
    他のAdobeアプリ(Photoshop等)では正常に表示されますが、Illustratorだけがダメです。
    また、同じフォントでもウエイトによって表示される文字と表示されない文字が混在している様です。

    さらに、フォントパネル上ではフォント名が表示されていますが「フォントの検索と置換」のドキュメント内のフォント名が文字化けしています。

    Illustrator 28.7.9では正常に表示されている様なので、OS依存のバグではなさそうです。

    3 votes

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  8. Illustrator最新版で A-OTF フォントが使用できない件について

    お世話になっております。

    現在、以下の環境で A-OTF フォントが Illustrator で使用できない 不具合が発生しております。

    環境

    macOS:15.6.1(Sequoia)

    Adobe Illustrator:最新版(28.x)

    Morisawa Fonts アプリ:最新版を使用

    フォント例:A-OTF ゴシックMB101 Pr5

    症状

    Illustrator のフォント一覧には A-OTF フォントが表示されるが、選択すると代替フォントに置き換わり使用できない。

    Photoshop など他の Adobe アプリ(Photoshop、InDesign)では同じフォントを正常に使用可能。

    Morisawa Fonts アプリ上では該当フォントはアクティブ化されている。

    実施済み対策

    Illustrator のアンインストール/クリーンインストール

    環境設定・キャッシュの削除

    Morisawa Fonts アプリの再インストール、ログイン/再アクティブ化

    macOS 再起動

    上記すべてを実施しても改善せず

    特記事項

    Illustratorを一つ古いバージョン(27.x)に戻したところ、問題なくフォントを使用できた。

    よって、最新版 Illustrator(28.x)と macOS 15.6.1 環境における A-OTF フォントの不具合である可能性が高いと考えられる。

    ご確認いただきたいこと

    Illustrator最新版と macOS 15.6.1 環境での A-OTF フォント非対応/不具合について既知の情報があるか

    修正版のリリース予定があるか

    回避策があればご教示いただきたい

    3 votes

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  9. Many issues in Illustrator 2025

    Hi everyone,
    I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

    ⚠️ Main Problems:

    Error ID: -128 when pasting text
    Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
    Can't paste the type. ID: -128
    This makes it impossible to replace or update any existing text areas.

    Can't move objects: transformation too large
    When…

    3 votes

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  10. When a justified area type with a short line gets converted into a point type, text shifts

    Why this justified text suddenly jumps into the middle of the area type’s bounds when converted into a point type? Not new at all, happens in CC2017 at least. It should stay where it was. If I change it to be just left-aligned, it works as expected.

    3 votes

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  11. 3 votes

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  12. Illustrator wrongly says texts were created in different version of Illustrator

    After the update, this message now appears, saying that my files were created in a different version. But it should be backwards compatible.

    3 votes

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  13. Upside down text stroke disappears when exporting

    When I go to export files in illustrator any upside down font with a stroke that has not been outlined shows up in the jpeg without the stroke.

    3 votes

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  14. Auto Spell Check is splitting words causing false highlights.

    The false highlights are making editing a typo impossible. See attached example.

    MacOS 15.3.1
    Illustrator 29.3

    3 votes

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  15. Text wraps differently in Illustrator 2025 compared to previous version

    Encountered a very frustrating bug after updating to Illustrator 2025 today and opening an existing file. It turns out that text within type areas wraps slightly differently in this new version, causing overflow errors in several places throughout the document.

    The file I discovered this in was created yesterday in Illustrator 28.5.

    Interestingly, when I hover the affected text area, the blue preview rendering shows the old, expected wrapping. There is no way to get it back in the actual, rendered text, though.

    Zero changes have been made to this file since yesterday—only the Illustrator version has changed. I checked…

    3 votes

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  16. Contextual alternates don’t work for Cyrillic letters with Adobe Single-line and Every-line composers

    While Ai allows to pick a contextual alternate for Cyrillic letters for fonts that support them, it actually works only for Middle-Eastern & South-Asian composers, but is visually ignored for Adobe Single-line and Every-line composers.

    Take a look at the GIF attached.

    3 votes

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  17. Fonts not loading Illustrator 24 v28.6

    Running Windows 10, Illustrator 24 v 28.6
    I have been trying to upload fonts today... all day on 7 fonts! I have uploaded, installed, removed, updated, rebooted, and reinstalled and rebooted again trying to get the fonts to load.
    Of the 7 fonts I needed to install, 6 have uploaded properly. The final one, Bebas, has refused to be recognized. See attached photos. It shows that it is uploaded, installed and even gives an error showing there are duplicates, but the installed font will not open in illustrator 24 v28.6
    Help please!

    3 votes

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  18. 文字パネルの行間のスピンボタンのクリックがヒストリーパネル上で2重に登録される

    Ja
    macOS 13.6.7
    Illustrator ver.28.6 日本語版のみで発生します。

    再現手順
    1. テキストを選択
    2. 文字パネルの「行送りを設定」のスピンボタンを1回クリックする。
    3. ヒストリーパネル上で「書式変更」が2つリストアップされる。

    期待する結果
    スピンボタンによる書式変更もヒストリーパネル上で2重に登録されない。

    実際の結果
    「行送りを設定」スピンボタンによる書式変更はヒストリーパネル上で二重にリストアップされてしまいます。⌘(ctr)+zのショートカットやメニューの「取り消し」も2回操作が必要です。

    これはヒストリーパネルが実装された当初から存在するバグです。

    En
    Spin button clicks between lines in the Character panel register double on the History panel.

    macOS 13.6.7
    Illustrator ver. 28.6 Japanese version.

    Steps to reproduce
    1. select text
    2. click once on the spin button of "Set the leading" on the Text panel.
    3. two "書式変更" are listed on the History panel.

    Expected Result
    The formatting changes made by the spin button are also not registered twice on the History panel.

    Actual Result
    Formatting changes made with the "Set the leading" spin…

    3 votes

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  19. Menu selection of window stuck after clicking on "Font" without selecting further option

    After selecting the menu item "window" → "Font" (without the sub-menu) the menu freezes. No further access to the program possible. After ending the program (OS - option, not program option) the window with the document disappeared (without asking for saving), the menu remained on screen (see screenshot). Only forced ending worked.
    Illustrator 28.5
    Mac OS Sonoma 14.5
    MacBook Pro, M1 Pro, 16 GB memory

    3 votes

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  20. Thin space and hair space have wrong widths, compared to InDesign

    In Indesign a hair space is a twenty fourth of an em-dash independent of the font size.
    In Illustrator a hair space depends on the font size.
    6pt font -> hair space is a sixth of em-dash
    10pt font -> hair space is a tenth of em-dash
    20pt font -> hair space is a twentieth of em-dash
    40pt font -> hair space is a fortieth of em-dash
    in other words: a hair space in Illustrator is always 1pt

    In Indesign a thin space is an eighth of an em-dash.
    In Illustrator a thin space is a fifth of an em-dash.

    3 votes

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