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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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712 results found

  1. Fonts you use disappearing

    First, I have done everything the Adobe support team told me and it didn't fix the problem. I have also reset Illustrator multiple times and re-install it and it didn't fix the problem. I also have no control an any Issues that I'm having so I can't tell you what I do that causes the problem it happens randomly like all Issues that I have shared and haven't shared yet.

    I have attached a screenshot of the Issue that makes it clear whats happen with random fonts (typekit included).

    3 votes

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  2. Futura Font Constantly Not Working When Synced — New Font Window Buggy Mess

    Futura Font Constantly Not Working When Synced — New Font Window Buggy Mess

    3 votes

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  3. Paragraph styles not properly justifying

    I'm using the latest updated version of CC on mac High Sierra 10.13.6

    When I just use the justify option in the paragraph window, the type will justify properly, but when I've tried to create a paragraph style, the type hangs outside of the text box, no matter what I do.

    Is there something I'm doing wrong, or is this a bug issue? And if so, any workarounds? I'm working on a file that needs a lot of type, and Illustrator is preferred over InDesign (which I've never had a problem with).

    Thanks.

    3 votes

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  4. Type resizing issue in Illustrator CC 2019 v23.0.1

    If I try to change the point size of a typeface on type that is indeed selected (any typeface - not specific to any one in particular), while I can select or type in a specific size in the type "window" (cmd T to open, or I just open it from my docked windows) it has no effect on the actual size. I can change the size using the panel across the top (see attached screen cap) just fine.

    This just started happening today. I've done no updates related to my OS (latest version for Mac of Mojave) or Illustrator.

    3 votes

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  5. text edit

    Editing text in Illustrator 2019 is so difficult -- there's a heavy lag, and it is incredibly frustrating. This is size 12 font, small file -- there is no reason why editing this text should be lagging, and I've noticed others having the same problem. Please fix this ASAP!

    3 votes

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  6. spell check english

    My Illustrator is set to default language English USA but it always does spell check in Spanish. I make sure that it is checked for English in the character tab, but even after changing it to English, my spell check goes back to Spanish. I am running Illustrator CC 2019, 23.0

    3 votes

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  7. Text Objects become unresponsive

    I'm encountering an issue where text objects will become unresponsive to direct selection. They behave like they have been locked but they haven't been, and using unlock all does nothing. The only way I've found to move them is by doing a broad drag select and gathering up multiple text objects at once. This will sometimes cause the text object to display it's bounding box. At this point I can deselect each of the other objects that were selected along with it and be left with just the problem object. Trying to move the object with the cursor will put…

    3 votes

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  8. An undo feature for Create Outlines and Expand

    An undo feature for Create Outlines and Expand

    3 votes

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  9. Font drop down doesn't work on CS6 all of the sudden

    I have Windows 10 and Illustrator CS6. Worked great until a couple weeks back.
    The font drop down does not work at all. Not in character map, not in type>fonts.
    I unisntalled Illustrator CS6, Re-downloaded the file from Adobe, re-installed. nothing
    I uninstalled windows 10 updates for 2 months... nothing...
    Please I need this to work!

    3 votes

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  10. Text size is not the same size as I set it

    How do I get illustrator cc 18 which I pay per month for, to apply text size the same size on the monitor as I pick in the layout?? If I put in for instance .50 size text it will be approx. .375 on the monitor or my layout. This is aggravating. It is something I am doing wrong or HOW DO I CORRECT THIS SO IT WILL BE THE SAME SIZE AS I CHOOSE. THANKS Jerry L. Evans Kokomo, Indiana. I had illustrator 6 on disk I purchased and had no problems like this.

    3 votes

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  11. Text Formatting Bug

    Adobe Illustrator 22.1 (64-bit)

    Typing text within a single text box that requires different font styles formatting.

    While editing the text within the text box, in the last version (Illustrator 21), I could change up the font style of a font family and continue typing.

    But, in the updated version, if I change the font style (i.e. roman, bold, italic) I have to click back into the text box to continue typing. In addition, the change in formatting does not apply once clicked back into said text box. This requires me to type out whatever needs to be typed out…

    3 votes

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  12. Missing Font On Documents That Were Just Open

    I have been having issues with fonts dropping out of coworkers documents since I updated to CC2018 but this is the first time I have reopened one of my own files and had font claim to be missing that I was just using.

    I had assumed previously that my coworkers had just had a different named version of the fonts but today I saved and closed one of my own files to restart my pc because AI was running slowly (separate issue, i know) but when i reopened my file 10 minutes later I have 6 fonts missing.

    When I…

    3 votes

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  13. Find Font broken between OSX and Windows

    Find Font is broken.

    For a missing font it requests a different font for OSX and Windows for the same file. It has something to do with the family name or font name or something. The important thing is that it is inconsistent between OS and is impossible to determine the correct font due to this error. This is confirmed to be effecting many people.

    Here is a link to a detailed explanation of what is going on with pictures showing the differences between operating systems.

    https://graphicdesign.stackexchange.com/questions/102270/how-to-determine-correct-font-name-between-osx-and-windows-with-adobe-find-font

    3 votes

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  14. Problem selecting Text Area background with direct selection

    Illustrator CC 2018
    Windows 10

    When I want to select the background of a Text Area with the direct selection tool (white arrow), I can only do so by clicking on the edge or half a pixel inside it, or it will select the text (unless there's free space under the text, which doesn't happen if you the block is automatically resized).

    I have checked on Mac, you can click anywhere inside the box where there is no text (eg the end of any line if text aligned is left) to select the background.

    3 votes

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  15. zoom

    When snap to grid is on, it will only create new text. It won't select existing text for editing - probably because it isn't on the grid. This never used to happen before the latest update.

    3 votes

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  16. Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    Using idropper to copy text settings cause the text and text box to disappear. Amazing! Great feature.

    3 votes

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    Need More Info  ·  Anish Kumar responded

    Hi Nozzle,

    Just wanted to know that are you still facing this issue? In which version are you facing this? Is it happening with any specific font?

    Thanks
    Anish Kumar
    Illustrator Team

  17. editing type creates a new box of type

    When editing type clicking on other part of the sentence creates a new box of type instead of putting the cursor in the place I will like to edit.

    3 votes

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  18. Illustrator 2018 Loses ability to keep text uniform when transforming the type on path

    Illustrator 2017 had the ability to, while transforming the type on the path shape, to keep the text on it the same size and proportions when doing so. I would select the path with direct selection tool, then hit command, and text would stay uniform when transforming path.

    Now, in illustrator 2018, using same steps and command, type doesn't stay uniform, it gets squished.

    Below are video links I recorded to show how the action works in 2017 and 2018 illustrator.

    2017 https://www.youtube.com/watch?v=_8QORO_9Xro
    2018 https://www.youtube.com/watch?v=XscdrAqBZR8

    Notice how type gets distorted when moving bounding box in 2018, but I was able…

    3 votes

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  19. Kerning information in character panel not displaying correctly

    Illustrator 21.1.0 (64 bit)

    Create a text box with some text, set kerning to Auto
    Create another text box with some text, set kerning to Optical.

    Select first text box, the kerning will display as auto but on the drop down menu optical is ticked.

    The drop down menu will always display the last used option as ticked, regardless of what the current selection is set at.

    3 votes

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  20. Fonts Slow EVERYTHING Down

    Fonts are the slowest feature in programs from MS Office to Adobe. This problem just caused me to lose work because AI shut down while trying to figure out how to manage a standard font with which I was working. Thanks for nothing AI and your simpleton font generators. You're fired.

    3 votes

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