Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
939 results found
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AI 29.1 - Missing New Help Bar
The 29.1 update is supposed to have a new Menu Bar under Window->Help Bar but it's not there.
Using macOS Sonoma 15.1.1
1 voteHelp Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.
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Command-H stopped working for show/hide edges in 29.0.1.
Maybe this stopped earlier, I never bothered with any release of 2024.
I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.
Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.
And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided…
1 voteA reboot helped to fix the problem.
If you encounter a similar problem — please upvote this and comment.
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Arbeitsbereich mit zwei Monitoren
- Windows 11 und Illustrator 29
- Ich arbeite mit zwei Monitoren, auf dem rechten sind die Werkzeugleisten abgelegt. Diese Konfiguration habe ich als Arbeitsbereich abgespeichert. (Screenshot 1)
- Der Fehler tritt auf, wenn ich die Werkzeugleisten mit der Tastenkombination STRG-T aus- und wieder einblende. Die Werkzeugleisten erscheinen dann auf dem linken Hauptfenster (Screenshot 2) und ich muss den Arbeitsbereich zurücksetzen.
1 vote -
Flash opening & closing of panels! even in older versions and tried multiple installation too!
UI panels like layer, color, appearance, etc., are expanding & collapsing itself. Looks like flashing panel.
I tried installing an older version & beta got the same problem—multiple installations, opening/ closing. NOTHING WORKED!Due to this, I'm unable to use any AI projects & my client work is getting delayed.
Maybe it could be my PC problem but I don't get it & Please help.
1 vote -
[Illustrator 2025, 29.0][Win11 Pro 23H2] Polish Characters (Alt GR + A, C, E, O, X) Not Working in the Artboard Name Field
When I try to type a Polish character in the artboard name field - using Alt GR + A, C, E, O, X - nothing happens. The only one that works is Alt Gr + Z.
Interestingly, Polish characters work just fine in text boxes and in the layers panel.
1 vote -
Tools don’t get removed from a toolbar when using Edit Toolbar to edit it
Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.
Version of Illustrator: 28.7.1
OS: Mac Sonoma 14.6
Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
Expected Result: Tool will be removed from toolbar.
Actual Result: Tool is not removed from toolbar.1 vote -
What’s New screen pops up every time I close all documents
Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.
1 vote -
Green arrow appears in the top left corner after using a keyboard shortcut
How to delete this? When I use keyboard shortcut this will appear, what I can do to delete it? Help me please. Thanks
1 vote -
Input fields not working properly, close and get unfocused
Every time I chose a dropdown menu or a field to input a number, it disappears after 1 sec, so it is very hard to chose a Font Type or to change a size of a picture. Same happens with the zoom.
1 vote -
Illustrator Crashed, Ruined My Workspace and Preferences.
Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.
1 vote -
Dimension Tool panel as a tool subgroup instead of a floating modal panel
If you pick Dimension Tool, a small panel appears. As with the other tools, there should be a small triangle in the bottom right-hand corner to indicate that further options are available. If you click on the tool, these options should pop up BEFORE the tool panel.
1 vote -
Asset Export picks up illegal characters from Sublayers
Selected multiple items from Different layers, and dragged to asset export. Happily surprised that was possible.
My layer name .25" Extrusion was picked up automatically, and applied as the name of that asset, all the others defaulted to Asset 1 etc.
2 things, only when double clicking to edit was I told I used illegal characters. Secondly, Using "." as the prefix indicates a hidden file on mac, so I thought my file had trouble exporting on the first pass.
A bug plain and simple. Wanted to pass it along.
1 vote -
Panels (Layers, Libraries, Properties) are empty when docked, and get rendered only when opened from icons
Panel on the right doesn't work when it's extended, it's only working when it's reduced.
1 vote -
Show all tools on big display
I have a huge screen, why not show all tools in Advanced mode?
1 vote -
Text Input Fields Displaying as Broken Text
Sonoma 14.5 running on MacBook M1 Pro.
All input fields are now ????????? every time I select them edit values. All keystrokes turn into ?.
The only third party apps I use are rectangle and scroll reverser. Problem persists after closing the apps. Running the same version of Illustrator on an M2 MBP at work with no issue.
1 vote -
Previews in the Font Family dropdown are rendered as scaled up, pixelated
Illustrator 28.5 on Mac OS Sonoma 14.5
Since the latest illustrator update the font dropdown list is pixelated
1 vote -
Copy/Paste formatted text is broken
Mac M1 Pro, 16Go, macOS 14.5
Illustrator 28.5When I copy/paste formatted text into a new text frame or at the text cursor place, the formatting is lost.
It seem that the formatting of first paragraph is applicate to all paragraphs.
Kerning adjustments is also lost.1 vote -
Partage d'écran: «conversion des éléments déplacés au format EPS»
Lorsque j'utilise Illustrator avec le partage d'écran, déplacer une image et très compliqué.
Lors du déplacement d'une image, le pop-up « conversion des éléments déplacés au format EPS » apparaît plusieurs fois. Très souvent lors du déplacement d'une image, la connexion au Partage d’écran se coupe et il faut attendre un certain temps avant que la connexion ou Partage d’écran se fasse de nouveau.
Tous les autres logiciels de la suite, Adobe Creative Cloud fonctionne parfaitement. Je ne rencontre ce problème qu'avec Illustrator.
Illustrator est installé sur un Mac studio, 2023, avec une puce Apple, M2 Max et Sonoma 14.5
L'ordinateur utilisé…1 vote -
Custom/saved workspace doesn't update toolbars the first time
After I choose a saved workspace, the toolbars don't get updated/repositioned until I choose the saved workspace the second time from the window>workplace menu. In the first attempt, it positions the toolbars somewhat but not properly/fully. Therefore each time I have to go back and choose the saved workspace once more to get everything positioned how it is set.
1 vote -
Info palette’s fields are misaligned
The Info palette fields have been misaligned for years. Would you fix it please?
1 vote
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